Ratings based on 38 Verified Reviews
They paid and stayed. We double-checked.
4.9 Room cleanliness
4.7 Service & staff
4.9 Room comfort
4.8 Hotel condition
They paid and stayed.
for Everyoneby julie from liverpool
Palm tree court jebel AliPosted Oct 12, 2013
Pros: The staff,
Location: If you need anything else your in the wrong place
We had a wonderful 10 days at an amazing hotel we cannot praise it highly enough from the staff,food and location
for Everyoneby Kishe from Lancashire
fantastic hotel, food, and standardsPosted Sep 21, 2013
Pros: the food is excellent, the service is excellent
Location: the hotel has a complimentary bus that takes you to the shopping malls etc
this is the third visit to Jebel Ali and the hotel is one of the best we have stayed at.
for Everyoneby Stephen from London
First Trip to Dubai.......... not the last !!!Posted Sep 4, 2013
Pros: It is outside Main Dubai - ( Jummeria) region but this meant that it felt like you were on a Caribean Island with "New York" next door !! perfect.
Cons: It is difficult to fault as everyone tried so hard to please......
Location: You are 25 Mins out of main Dubai - £15-£20 in a lic Taxi..... ( good value ) You would need 2 weeks to do it all !! Buji Khalifa, Burj Al Arab Malls
I have never written a review before which is wrong because i rely on them heavily when booking a destination so here goes with the points/facts that i always wanted covered:- ~ We were a family of 4 - 2 Adults and 2 Teenagers # A One bed "Residence Suite" is easily big enough for four and yes, the Adults are in a separate room # Definatly go All Inclusive if you can ( i worked out our food/drink bill would be about £500-£600 PER DAY if not) #There were so many extras thrown in it was embarresing ( free dry cleaning 10 items per day !! example) # The staff are the most helpful and courtoues i have ever known - you are treated like Royalty #The Restaurants are fantastic and breakfast has everything you could wish for #The Swimming Pools and Beach clean and imaculatly tendered, just like the gardens. #
for Familiesby Cristian from Romania
Nice resort for families with kids.Posted Aug 10, 2013
Relaxing and quite place for a short vacation. Close to the sea, with its own clean beach streap, several cristal clear swiming pools, nice garden full of birds and exotic trees, this place is ideal for couples or couple with kids. Very attendif personnel ready to help and fulfill your needs. Even during Ramadan when some restrictions apply as per local custom, I had a very plesant and relaxing five nights stay. Room was very clean offering all necessary ametiests. Room service and restaurants personnel did a excelent job. Even a little bit overpriced the overall stay was a very nice one and I recommand this resort to anyone wants to escape for few days from busy and noisy city lofe. Cons: the reservation at any a la carte restaurant is a chalange and difficult to have one even when to resort is not full. The capacity of restaurants shall be increased. The food at White Orchid restaurant is good but the same for whole my stay. Menu need improvement. The protocol for access inside of the room for the cleaning personnel must be improved. I was surprised to find one of the cleaner in my room whitout my permission as was was outside on the room's balcony.
for Familiesby b4me from Australia
Great resort getawayPosted Jul 7, 2013 on Hotels.com
Service here was faultless, lots to do on the resort...only critisicim is the distance to other Dubai attractions but there is afree shuttle service.
for Everyoneby A verified traveler
young couple for 3 nightsPosted Jul 5, 2013
it was really really fantastic ! I enjoyed staying here for 3 nights. I will come back again for sure.
for Everyoneby A verified traveler
Great family hotel in Dubai with lots of amenitiesPosted Apr 22, 2013
Pros: There were plenty of complimentary activities and services which were all great.
Cons: the restaurant staff were sometimes uncoordinated, taking a long time to serve us
Location: a bit out of the way, not much else to do in the neighbourhood
Overall a fantastic hotel with great amenities. I doubt you would get this much from the more centrally located resorts in Dubai.
for Familiesby sb from cambridge, uk
good servicePosted Mar 31, 2013 on Hotels.com
good hotel and enjoyed the stay, though the weather was a shame...
for Everyoneby Sian from UK
Great hotel and facilities with helpful staff.Posted Mar 27, 2013
Lovely hotel.Great facilities and situated on the beach.Very helpful and happy staff.Hotel is a 20 minute taxi ride from the main Dubai attractions and about 45 mins travel from the airport.Ideal if you are happy be close enough to get to it all,but staying away from it. We had two complimentary spa treatments in the lovely spa,and a boat cruise with a great four course dinner complimentary too
Recommendedby A verified traveler from spain
away from all the hussel - very relaxing holidayPosted Mar 26, 2013 on Hotels.com
enjoyed it so much will def be going back next year !