Lobby

Reviews of Landmark Grand Hotel

4 out of 5
Landmark Grand Hotel
Al Riqqa, Opposite Al Ghuriar City, Dubai

Reviews

7.8

Good

Rating 10 - Excellent. 193 out of 643 reviews" "
Rating 8 - Good. 255 out of 643 reviews" "
Rating 6 - Okay. 126 out of 643 reviews" "
Rating 4 - Poor. 43 out of 643 reviews" "
Rating 2 - Terrible. 26 out of 643 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Charles

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water
Stayed 3 nights in Mar 2024

6/10 Okay

SIHAM

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Sofa bed must be provided in each suite room. when someone book a suite for 4, that's mean we need to accommodate 4 people sleeping. not only one bad in the room.
Stayed 6 nights in Feb 2024

6/10 Okay

Abdullahi

Stayed 2 nights in Feb 2024

6/10 Okay

Manoj

Business traveler
hotel
Stayed 2 nights in Feb 2024

4/10 Poor

Manoj

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Non sanitary bathroom
Stayed 1 night in Feb 2024

2/10 Terrible

Filsan

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is in bad condition and it is unclean. it is also noisy. There are cockroaches in the rooms. Overall it was disgusting and unpleasant.
Stayed 4 nights in Jan 2024

2/10 Terrible

Asghar

Traveled with family
Disliked: Staff & service
Even though I made the full payment on Expedia, I was unexpectedly charged an additional fee upon check-in.
Stayed 2 nights in Feb 2024

2/10 Terrible

Masooda

Disliked: Property conditions & facilities
Bad location, and terrible building condition
Stayed 5 nights in Jan 2024

8/10 Good

FARID

Traveled with group
Liked: Cleanliness, staff & service, amenities
Walking distance from Metro and lots of food places.
Stayed 6 nights in Jan 2024

4/10 Poor

Muhammad

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Rajesh

Traveled with family
Liked: Cleanliness, staff & service, amenities
Old building, but well maintained. Spacious, well furnished rooms. Sanitary fittings are old and needs change. The hotel has a good travel desk.
Stayed 4 nights in Jan 2024

10/10 Excellent

Fahad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the new clean bathroom and all the staff especially receptionists
Stayed 3 nights in Jan 2024

4/10 Poor

Stéphane

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend this hotel. There's a clear problem in terms of cleaning and management. We found food in the fridge when we arrived, the sheets were dirty and were probably not changed, the bathroom was not very clean and old and needed improvements. Only the location is great (close to Union metro station and many shops around).

8/10 Good

Zaheedhussein, Arusha

Liked: Cleanliness, staff & service, amenities
We didn’t like the tub in the room and also the extra mattress provided was too hard to sleep on.
Stayed 4 nights in Dec 2023

6/10 Okay

Nathaniel

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Cockroaches noted in the two rooms we were in. Hotel rooms looked older than they were. Staff kept rooms decently clean. Staff overall helpful. Good area near malls and 3 different night markets. Lots of shopping and exploring one can do. Near subway station.
Stayed 4 nights in Dec 2023

10/10 Excellent

emmanuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay at all
Stayed 6 nights in Dec 2023

10/10 Excellent

stuart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice bedroom but the bathroom was in need of an update. The location is really good with a metro station and bus station a few minutes walk away, across the road is a big shopping centre plus there are 100s of restaurants and cafes. The hotel staff were very helpful as well.
Stayed 3 nights in Nov 2023

8/10 Good

Abel

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The access restriction for guest visitors.
Stayed 6 nights in Oct 2023
Response from Nabil on Nov 12, 2023
Thanks for feedback and staying with us

6/10 Okay

Tarogh, London

Stayed 4 nights in Oct 2023

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from nabil on Nov 12, 2023
Wawo,Thanks for the great feedbackSee you again

8/10 Good

Mohammad

Business traveler
Liked: Staff & service
Average hotel with an average condition, having not fully trained staff!
Stayed 2 nights in Sep 2023
Response from LMH on Nov 12, 2023
Hi MohamedThanks for you feedback.See You Again

10/10 Excellent

Humaam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was smooth, thank you kindly!
Stayed 3 nights in Sep 2023
Response from NABIL on Nov 12, 2023
Thanks Humaam,See YOU Again Soon

8/10 Good

Steve

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are nice and big. Decor is dated but it's fine. The flat screen TV's are old and don't have an HDMI port that you could use to extend your computer screen area. There is only one restaurant in the evening, there are sometimes noisy parties in the adjacent room in the evening. Gym is adequate and not busy. Rooftop pool and sunbathing area.
Stayed 17 nights in Apr 2023

10/10 Excellent

Atif

Liked: Staff & service, property conditions & facilities
It is good hotel near Metro station
Stayed 3 nights in May 2023

8/10 Good

george, laconia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
outdated design for a 4 star facility, but still ok. soft bed, good airconditioning. good location since its near al riqqa st where there are a lot of food options. nice breakfast in the ground floor for the money.
Stayed 2 nights in May 2023

8/10 Good

Sheruan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, but slightly outdated
Hotel itself is good. It was quite clean, apart from some minorities. Location is comfortable, close to airport and metro. Ride to city centre does not take long. It feels a bit outdated in furnishing or bath, but everything works as expected. I think it was a great hotel back in the days, now it is just good.
Stayed 3 nights in Apr 2023

8/10 Good

John

Traveled with group
Very basic but nice big room.
Stayed 2 nights in Apr 2023

4/10 Poor

KHALED

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The location is good, the staff are good. But the rooms are too dirty and they don't clean good. Even the towels were not clean!!
Stayed 5 nights in Apr 2023

10/10 Excellent

Suhailabbas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great

8/10 Good

Michael, LYNNWOOD

Business traveler
Liked: Cleanliness, staff & service
Best location close to the mall ,Starbucks ,shopping ,restaurant and train station.
Stayed 9 nights in Mar 2023

6/10 Okay

Felbin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Washroom condition is bad. Shouldn’t get a 4 star rating.
Stayed 3 nights in Apr 2023

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, attentive staff.
Stayed 2 nights in Apr 2023

8/10 Good

Anil

Stayed 2 nights in Mar 2023

10/10 Excellent

Andrew

Stayed 1 night in Jan 2023

10/10 Excellent

Abdul Aziz

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice property but very tight car parking. Exit and entrance to parking needed a lot driving skills and practice

10/10 Excellent

Abduraauf, Istanbul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My best hotel

10/10 Excellent

stuart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a few minutes walk from dozens of places to eat and lots of shops. There is a metro and bus stop near the hotel. The room was very nice and hotel staff were also very friendly. It's only a short taxi ride from the airport.
Stayed 4 nights in Nov 2022

6/10 Okay

Ahron

Stayed 2 nights in Oct 2022

10/10 Excellent

Siddharth

Stayed 2 nights in Oct 2022

8/10 Good

Kashif

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
old building that needs updating, great location.
Stayed 6 nights in Aug 2022
Response from Queentin Suresh on Sep 11, 2022
Dear Valuable Guest, Greetings from Landmark Grand Hotel!!! Thank you very much to staying with us, and we are glad to know that you had enjoyed your stay with us. Also we have noticed your negative feed back, and we shall look in to it and see that we will take required action accordingly. Looking forward to welcoming you once again. best Regards, Queentin Suresh, Assistant Front office Manager.

10/10 Excellent

Saee ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No any unique
Stayed 1 night in Aug 2022
Response from Queentin Suresh on Sep 11, 2022
Dear Valuable Guest, Greetings from Landmark Grand Hotel!!! Thank you very much to staying with us, and we are glad to know that you had enjoyed your stay with us. Also we have noticed your negative feed back, and we shall look in to it and see that we will take required action accordingly. Looking forward to welcoming you once again. best Regards, Queentin Suresh, Assistant Front office Manager.

4/10 Poor

Amar shukur

Disliked: Cleanliness, property conditions & facilities
the location was good
Stayed 1 night in Jul 2022
Response from Queentin Sures on Sep 11, 2022
Dear Valuable Guest, Greetings from Landmark Grand Hotel!!! Thank you very much to staying with us, and we are glad to know that you had enjoyed your stay with us. Looking forward to welcoming you once again. best Regards, Queentin Suresh, Assistant Front office Manager.

6/10 Okay

Adedayo

Business traveler, Traveled with family
Liked: Cleanliness
3 star hotel close to airport. Room was clean with 1 bed. They charge for extra bed. Tv had limited English channels.
Stayed 1 night in Jul 2022
Response from Queentin Suresh on Sep 11, 2022
Dear Valuable Guest, Greetings from Landmark Grand Hotel!!! Thank you very much to staying with us, and we are glad to know that you had enjoyed your stay with us. Also we have noticed your negative feed back, and we shall look in to it and see that we will take required action accordingly. Looking forward to welcoming you once again. best Regards, Queentin Suresh, Assistant Front office Manager.

8/10 Good

marwan

Traveled with family
Liked: Staff & service
Disliked: Room comfort
الحمدلله ع كل حال
فندق قديم وخدماته قديمة وعند اصلاح شي يخرب شي ثاني مافي صيانة مستمرة ع الغرف
Stayed 15 nights in Jun 2022
Response from Queentin Suresh on Sep 11, 2022
Dear Valuable Guest, Greetings from Landmark Grand Hotel!!! Thank you very much to staying with us, . Also we have noticed your negative feed back, and we shall look in to it and see that we will take required action accordingly. Looking forward to welcoming you once again. best Regards, Queentin Suresh, Assistant Front office Manager.

8/10 Good

MOHAMMAD

Stayed 3 nights in Apr 2022

4/10 Poor

RAND, Amman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

6/10 Okay

richard palencia

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Excellent location state of hotel is very dated.
Stayed 4 nights in Feb 2022

2/10 Terrible

Larry

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's dirty, falling apart, mould in the bathroom, floors are dirty, it stinks, pillows are horrible, service takes a minimum of 2 hours, overprices, ripoff. Worst ever. Would never go back.
Stayed 5 nights in Dec 2021

2/10 Terrible

Mazahir

Stayed 2 nights in Dec 2021

2/10 Terrible

Salfan

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Dec 2021