Ratings based on 158 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom london
2-4-7 cleaningPosted Feb 25, 2015
This hotel is amazing. I went with my family so it was all fun. We arrived at the hotel in the morning so we were prepared to pay extra but surprisingly, we only had to wait for about an hour to be checked in due to full occupancy. They make up your room like everytime you leave the room. The hotel staff are super friendly and brilliant. The hotel is close to Emirate mall which is better than Dubai mall for me, Atlantis The Palm and other interesting places. I really love this hotel. I am so tempted to go back there with my family, even though I now own a timeshare on the Palm Jumeira.
for Everyoneby A verified travelerfrom dubai
Great place for a short stayPosted Feb 24, 2015
Welcoming staff. Clean and spacious room thanks to expedias VIP elite option where we got instantly upgraded to a junior suite. Clean room, occitane amenities which we appreciated, and a good in room dining menu.
for Everyoneby A verified travelerfrom C
Nice hotel...maybe 4 starPosted Feb 22, 2015
Hotel was clean and had free shuttle to beach and Emirates mall. The main disappointment was wifi. No wifi in the room or in the lobby, although the website says free wifi in lobby. Also hot water was not available 2-3 hours every day due to maintenance which was almost everyday. Hotel staff esp the bell desk staff were very helpful in organising our river cruise at last minute. View from our room was great and the breakfast was amazing.
by A verified traveler
all can i say that it is clean hotelPosted Feb 20, 2015
Pros: the gym is nice , swimming pool is good.
Cons: make internet free
Location: faraway from restaurants , supermarkets , pharmacy & laundry you need taxi to reach them.
too much expensive , internet is not free like most five stars hotels , too much expensive internet package , far away from restaurants , supermarkets , you need taxi to reach them.
for Everyoneby A verified travelerfrom Abu Dhabi
nice hotelPosted Feb 20, 2015
Is very nice hotel near mall and stuff is very friendly room is fantastic
by A verified travelerfrom ny
Not what a 5 star in Dubai should be ...Posted Feb 19, 2015
This hotel cannot be compared to other 5 stars hotels in Dubai .. Starting from the furnishing( baths as well) and some of the staff from office disk .. However ever not bad in other things ..
for Everyoneby A verified travelerfrom Chicago, IL
great stayPosted Feb 18, 2015
Pros: Staff, location, gym, spacious rooms
Location: The metro is a 10 minute walk away. There is a grocery store right across the street.
It's only a 10 minute walk from the metro. The hotel staff was wonderful. They were able to book several excursions for us. They have several dining options. Having cocktails by the pool in the evening with a dj spinning live every night was fantastic. The room was spacious. I really have no complaints. The gym was open 24 hours and have plenty of equipment. When I go back to Dubai I will stay at this hotel again.
for Everyoneby A verified travelerfrom Dubai
Super RelaxPosted Feb 17, 2015
Ci ritorno sicuramente perché è in una buona posizione, prezzo giusto e di gran lusso.
for Everyoneby A verified traveler
Great pleasant staff. Impeccable servicePosted Feb 17, 2015
Everything was fantastic from the staff friendliness and politeness to the service. Only issue- no complementary wifi.
for Everyoneby A verified travelerfrom Melbourne
Nice horelPosted Jan 25, 2015
We weren't there long. Good hotel. Good staff. We had to cut our stay short.