Ratings based on 190 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
91% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from saudi arabia

hotel stay

Posted Jul 15, 2014
Pros: comfortable bed
Cons: airport noise
Location: small shopping mall
It was the first time I had stayed in this area of Dubai. the staff were pleasant and helpful. I did not have a car but was able to walk easily to the rail station also there were bus stops near by. pleasant but the noise from the airport was noticeable especially at 0300am
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic Hotel

Posted Jun 16, 2014
Cons: Wifi stability
Location: Reef Mall 1/2 block away, Shops, Restaraunts, etc. 24 Market very close, in case you forget anything, need a sim card, etc.
Great place to stay. Very friendly staff. Wifi kept cutting in and out in room.
2 out of 5
by Basel from Bahrain

Not a five star by any stretch of the imagination!

Posted Jun 9, 2014
Pros: I really cannot think of anything.
Cons: Nowhere to park. Only valet, with delays. Food is bad. Check-in is the worst. They ID (photocopy) everyone getting into the room - male or female !!
Location: Difficult to get to, because it is on a corner and you have to drive down the street and U-turn.
The hotel has seen better days. In the bar I ordered a Chicken Caesar Salad; twice on two consecutive nights - the first night they got me a plain salad, the second I waited over 40 minutes (12:30AM) and had to go to bed hungry. They did not even apologize. I should have known that the room rate was for a three star hotel and that is as high as this hotel would go.
4 out of 5
Recommended
for Everyone
by Paul from Maroochydore Qld Australia

Excellent value for stopover as close to Airport.

Posted Jun 7, 2014
Pros: Functions like a Swiss Watch.
Cons: Internet kept falling out when in our room.
Location: Overhead rail nearby. Souks not far by Taxi.
Pleasant. All requirements met from efficient courteous staff.
5 out of 5
Recommended
for Everyone
by frequent travel from london

Nice hotel

Posted Jun 3, 2014
Enjoyed our stay at the hotel. Staff were very friendly and polite. I wish the swimming pool was bigger and not to be used for teaching. There was a swimming coach with 2 teenage kids who wanted to learn to swim (width of the swimming pool) which disrupted other swimmer. Beside that lovely hotel.
4 out of 5
Recommended
for Everyone
by Ahmet Z. from Ankara, TR

Good for Business in Deira

Posted May 27, 2014
Pros: Spacious rooms.
Location: Deira
The hotel is located in Deira. Close to Metro station. It's good for business around Deira.
5 out of 5
Recommended
for Everyone
by james from texas

Great helpful and friendly staff..

Posted May 14, 2014
Everyone is here so helpful and kind.. They will go out there way to make sure u have a good and enjoyable stay. Rooms are very clean .. Bed is extremely comfortable .. Will stay here again.
4 out of 5
Recommended
for Everyone
by Ali from Pakistan

Nice & Comfy

Posted May 12, 2014
It is a nice hotel and has very pleasant staff, all major attractions are accessible easily.
3 out of 5
by Matt from Gold Coast, Australia

Gone downhill

Posted May 10, 2014
Upon checkin at 2pm, I was told my room was not ready and was told that checkin time was at 3pm. I stayed many times just after the opening in 2010/11, I was very impressed back then but since the service/attitude seems to have slipped.
5 out of 5
Recommended
for Everyone
by Anne from London, UK

Great hotel close to the Metro

Posted May 10, 2014
I stayed here for 4 nights. From the moment I arrived, staff members were very welcoming & helpful The hotel was spotlessly clean. Housekeeping even came round to the rooms in the evening to offer a change of towels & bottles of water. The rooftop pool was a welcome oasis in the heat of the day & again everything was spotless. I can't wait to return.