Our stay was pretty awesome from our room , dining option and walking distance to the mall until our check out. This receptionist that checked me out took forever to give me my receipt and didn't tell me that i needed to tap my card until after i left. She stopped our Nanny that lives in Dubai after we already left. I have been waiting for our cab tor almost 20 minutes and she didnt say a word. She told my Nanny that was about to go to her car pick up that i needed to come back or else my check out is incomplete. We are already in sheikh zayed road and had to u turn which basically wasted my 20 minutes while having 3 kids in the car. After coming back, all she told me is it is ok Ma'am, we dont need anything from you. Just ridiculous. Receptionist i believe should have proper training since they are the face of the hotel.