Ratings based on 365 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom A

Beautiful hotel with a great ambience!

Posted May 26, 2015
Had an amazing time, requested a sea view room on high floor, got exactly what we asked for. Allowed us to check in 2 hours early! Very helpful staff members and the best icecream in the whole of Dubai! Shisha at the pool was a big let down but other then that great experience!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Buildings block the sun

Posted May 25, 2015
The only complete is that the surrounding buildings bloke the sun over the pool. The rooms are so comfy and cleaned regularly - if not too much, literally every time we left it. Foods amazing! And staff very polite & helpful.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Lebanon

Great Hotel with greater staff

Posted May 20, 2015
Pros: The breakfast, the rooms and the staffs
Location: Great Location, on the beach and lot of restaurant and shops nearby
We expected a lot from this hotel. In the end it is a Moevenpick! To be honest the staff exceeded our expectations in all ways. Checking in was easy. The room was surprisingly decorated for our wedding anniversary. When we came back at night we found a cake with a sort of champagne waiting for us complimentary from the Hotel. How sweet! And here come the best part: The mighty breakfast! I have been on cruises before and to me cruises have the greatest dining options. Well Moevenpick breakfast was better and everything was tasty. This area is the best area in Dubai. The only thing I regret is not booking more then two night. If you are going to Dubai, you must book this hotel!
Comment from Hotel Management
May 26, 2015 by MoevenpickJBR, Hotel Management
Dear Mr. Rami, Thank you for choosing Mövenpick Hotel Jumeirah Beach to celebrate your special occasion. We are delighted to read that you found the hotel facilities and services exceed your expectation, especially the buffet breakfast, which is definitely our highlight. We are extremely pleased to hear that you appreciated our gesture as we understand the importance of making our guests celebrations with us special. We are proud to hear that the team was able to enhance your holidays in Dubai and have passed on your kind compliments to them. Thank you once again for recommending us and we look forward to welcome you back. Best Regards, Horst Walther-Jones General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom uk

Got there early 9am had to wait till 12pm

Posted May 10, 2015
Good time nice barons restaurants staff where good
Comment from Hotel Management
May 12, 2015 by MoevenpickJBR, Hotel Management
Dear Guest, Thank you for taking time to write a review on Expedia following your stay at the Mövenpick Hotel Jumeirah Beach. Please allow me to mention that our check-in time is 2.00 pm, however we try our best to check-in our guests as soon as we have room available and ready. We are also glad to hear that you found the restaurants and the staff service to your satisfaction and we look forward to welcome you back. Best Regards, Horst Walther-Jones General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bahrain/England

One of the best

Posted May 3, 2015
An excellent and friendly hotel very close to the beach.
Comment from Hotel Management
May 6, 2015 by MoevenpickJBR, Hotel Management
Dear Guest, Thank you for taking time to write a review on Exepdia following your stay at Mövenpick Hotel Jumeirah Beach. We are delighted to hear that you found our hotel facilities and services as one of the best and we look forward to welcome you back. Best Regards, Horst Walther-Jones General Manager
3 out of 5
by A verified travelerfrom Kent UK

Moevenpick Hotel Jumeirah Beach

Posted Apr 30, 2015
Pros: Good food Gym Pool Staff
Cons: Making people aware that the sea view is facing a 24/7 building site If you book a twin room give the customer a twin room
Location: Close to shops & Beach Great places to eat all around Ideal for the Metro service for getting around Dubai easily and quicky
Moevenpick Hotel Jumeirah Beach - Booked a twin room as sharing with parents but on arrival was told only double rooms were available. I'm 33 years of age and my parents are both in their 60's so sharing a bed isn't exactly what I was expecting. After complaining staff brought up a roll out bed which would only fit out by the front door to the hotel room in the hall way. Not what I call 5* experience at all. Also booked a sea view room which cost more, but all you get to look at is a massive noisy building site, come on guys a bit of honesty wouldn't go a miss here. Would it be to much trouble to say in the advert, sea view rooms are facing a building site which is open 24/7 and that you may be put into a double room when you book a twin. After 2 days we did get a call from the manager saying we would be moved into a twin room and received a free bowl of fruit which was a nice touch. On the plus side, the hotel is in a very nice location for the shops and beach, although its very noisy with high levels of traffic and late night party goers so if you want a peaceful break do avoid this JBR area. The hotel staff are very helpful, polite and can't do more to make you feel welcome. The gym and pool are very nice and clean as well. Very good breakfast choice :)
Comment from Hotel Management
May 10, 2015 by MoevenpickJBR, Hotel Management
Dear Guest, Thank you for taking time to write a review on Expedia following your stay at Mövenpick Hotel Jumeirah Beach. We are extremely concerned to read regarding the inconvenience caused to you at the time of arrival and would like to apologize for the same. Rest assured your feedback has been passed on to our Director of Operations to take necessary action as appropriate. Please also allow me to explain that we do have the information regarding the development work in the vicinity of the hotel mentioned on our website and other online channels. Thank you once again for taking time to share your experience. Best Regards, Horst Walther-Jones General Manager
5 out of 5
Recommended
for Couples
by A verified travelerfrom Atlanta USA

great location

Posted Apr 26, 2015
Pros: location, back deck was awesome.
Cons: outside door and taxi staff. limited.
Location: shopping restaurants and beach
great location close to everything, beach club across street is unbelievable beautiful, we highly recommend it. Staff good, back deck and pool great, and great service.
Comment from Hotel Management
Apr 28, 2015 by MoevenpickJBR, Hotel Management
Dear Guest, Thank you for taking time to share this fantastic review on Mövenpick Hotel Jumeirah Beach. We are extremely pleased to read that you had a wonderful time with us and found the hotel facilities and services to your satisfaction. Rest assured I will make sure to personally share your kind comments with the entire team and we look forward to welcoming you back soon. Best regards, Horst Walther-Jones General Manager
3 out of 5
by A verified travelerfrom milano

Hotel vicinissimo mare,hall piccola e piccole came

Posted Apr 9, 2015
Pros: No
Cons: Tutto
Location: Ottima posizione per il mare. Strada molto trafficata.
Arrivo pessimo nonostante la nota di avere la camera pronta per le ore 9 siam stati sdraiati sui divanetti fino alle 11.30. In più ho dovuto pagare il supplemento 3 letto avendo già pagato per 3
Comment from Hotel Management
Apr 12, 2015 by MoevenpickJBR, Hotel Management
Dear Guest, Please allow me to reply in English. We are disappointed to hear that we were unable to meet your certain of your expectations during this stay. Please allow me to explain that the check-in time is 2.00 pm and early check-in requests are not guaranteed and depend on availability. Rest assured the team tried their best to accommodate you an early check-in by 11.30 am. Also our room rates depend on the occupancy and extra bed is on chargeable basis and certainly it is not our intention to overcharge. Thank you for taking time to share your experience on Expedia. Best Regards, Horst Walther-Jones General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Oklahoma City

Best hotel on JBR beach!!

Posted Apr 8, 2015
Pros: Friendly staff, comfortable beds, 5- star services.
Cons: Wifi was usable in room, but signal weak. Recommend more wifi hot spots for better access.
Location: The walk, Sky Dive Dubai, Palm Island, Atlantis, Dubai Marina Mall....this place is in the middle of it all!!!!
5-star guest treatment from first step into hotel lobby. Hotel environment is new, fresh and upscale. All employees are friendly, knowledgable, and willing to go above and beyond to make your stay the best. Proximity to JBR is excellent, walking distance to all shops and cafe on the walk is easy. Rooms were incredible, booked ocean view, it was amazing from 18th floor. Construction next door was unnoticeable from indoors. I will stay here on my next trip to Dubai!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Nice hotel, great location, ffriendly staff

Posted Apr 5, 2015
We stayed here for five nights and enjiyed it but the building opposite is a construction site and the noise is constant although our room was quiet. When the new site is completed it will cut the sun to the pool area quite a lot. Otjerwise very good value foroney with nice helpful staff.
Comment from Hotel Management
Apr 7, 2015 by MoevenpickJBR, Hotel Management
Dear Guest, Thank you for sharing your valuable feedback following your recent stay with us at Mövenpick Hotel Jumeirah Beach. Your positive comments regarding the hotel location, service and facilities is greatly appreciated. We are however disappointed to hear that you were inconvenienced due to the ongoing development works in the vicinity of the hotel and would like to apologize for the same. Thank you once again for your valuable feedback and we look forward to the opportunity of welcoming you back. Best Regards, Horst Walther-Jones General Manager