Ratings based on 261 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
99% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bahrain

Great hotel, close to airport, and metro station

Posted Jun 23, 2015
Pros: Amenities, service, hotel staff, location - everything was perfect.
Cons: Ramadan is always a difficult time, feel the Club Lounge should have been open more during this time for non-fasting guests
Location: Excellent selection of restaurants, at Pyramids and Wafi Mall, and ariport metro station very close by.
My short stay was faultless, everything about the hotel was excellent, even though it was during Ramadan. Minor glitch, Crossroads bar had run out of Kirin draught beer, which I had drunk the first two nights, but they had other options, went for an Italian beer, which was very nice, and gave me the first one on the house. Room was perfect everything as it should be, no disturbances, but room kept spotlessly clean, and all amenities replaced daily as used. Breakfast was excellent with wide range of choices. Taxis available immediately, no waiting, plus the Dubai Healthcare City metro station is just a 5 minute walk away. I cannot find any fault with the hotel and very much look forward to my next stay, and for sure will recommend to friends.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

RAFFLES DUBAI: HIGHLY RECOMMENDED

Posted Jun 22, 2015
Pros: Raflles Dubai is not your typical 10 story hotel. It is designed like a pyramid. It reminded me of Luxor Hotel in Vegas.
Cons: Nothing
Location: The hotel is a ten minute drive from Dubai mall and 15 minutes from Jumeriah beach.
I stayed at the club lounge with stunning views of Dubai skyline. There was a butler on call and the room service was brilliant. Would highly recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Best service ever, beautiful hotel

Posted Jun 8, 2015
Pros: We loved everything about this hotel - the service, food, wonderful staff.
Cons: Cannot fault
Staying four nights at Raffles Dubai, I could not recommend any hotel more highly. The service was exceptional from check in until check out. Our room was fabulous, with automated lights and curtains, a huge flat screen TV and beautiful bathroom.
Comment from Hotel Management
Jun 11, 2015 by Akanki, Hotel Management
Dear Guest, Thank you for choosing Raffles Dubai and for posting your feedback. I am delighted that you had an outstanding stay. It is wonderful to hear you enjoyed the technology in our rooms. We look forward to welcome you again soon. Regards, Akanki Tyagi - Quality Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from 東京

素晴らしいサービス

Posted Jun 3, 2015
携帯電話を部屋に置き忘れてしまい、空港に着いてから気付きました。チェックアウトしてから2時間ほど経っていましたが、ホテルに電話して探してもらいました。その時のスタッフの対応は最高でした。さすがラッフルズのサービスだと感激しました。
5 out of 5
Recommended
for Everyone
by A verified traveler from Honolulu. Hawaii

The best

Posted May 27, 2015
Never a bad decision to stay at raffles Dubai. Luxury, comfort and an escape from the chaos of Dubai.
Comment from Hotel Management
Jun 1, 2015 by Ayman, Hotel Management
Dear Guest, Thank you for choosing Raffles Dubai and for posting your feedback. I am pleased that you had a perfect stay. We look forward to welcome you again soon. Regards, Ayman Gharib - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Northants, UK

Very stylish hotel

Posted May 26, 2015
As you would expect from a name like Raffles, this hotel is of the very highest standards. Constantly surprising with different environments within the hotel, Solo, Tomo and People were such great places to be (like everywhere else in the hotel) but managed to feel entirely different at the same time. What really makes this hotel stand above others though is the staff. Without a doubt, the friendliest, best staff I've encountered anywhere. This is without exception, every single member of staff was excellent.
Comment from Hotel Management
Jun 1, 2015 by Ayman, Hotel Management
Dear Guest, Thank you for choosing Raffles Dubai and for posting your feedback on Expedia. I am pleased that you described your stay as perfect and you enjoyed the hospitality offered by our colleagues. We look forward to welcome you again soon. Regards, Ayman Gharib - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

very nice hotel and the service is wonderful !!

Posted May 15, 2015
Pros: Service was great and bed was very comfortable !! Very friendly
Cons: Nothing !!
Location: It is not on the beach and neither does the price reflect that. It is centrally located and near the airport. Very good location.
Very nice Hotel and the service is wonderful. Dubai is an expensive place but the price we paid was worth it !! Bed was very comfortable. Breakfast buffet was complete and tasty !! It is attached to a mall so there are plenty of other stores and restaurants to visit. We especially liked Carter's Restaurant in the mall.
Comment from Hotel Management
May 17, 2015 by Ayman, Hotel Management
Dear Guest, Thank you for choosing Raffles Dubai and for posting on Expedia. I am pleased that you described your stay as wonderful. We look forward to welcome you again soon. Regards, Ayman Gharib - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Raffles

Posted May 5, 2015
Great hotel and great staff. Good amenities and close to airport.
Comment from Hotel Management
May 7, 2015 by Ayman, Hotel Management
Dear Guest, Thank you for choosing Raffles Dubai and for posting your feedback on Expedia. I am pleased that you described our hotel staff 'GREAT'. We look forward to welcome you again soon. Regards, Ayman Gharib - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Great hotel

Posted May 4, 2015
Great hotel - luxurious. Book a room with club access - ask for a high floor with city views. If you are an expedia elite status holder you will get a room upgrade (if available) as Raffles is an expedia elite (VIP+) hotel. We got upgraded to the diplomatic suite which was brilliant - the suite was huge!
Comment from Hotel Management
May 6, 2015 by ayman, Hotel Management
Dear Guest, Thank you for choosing Raffles Dubai and for posting your feedback on Expedia. I am pleased that you described your stay as perfect. We look forward to welcome you again soon. Regards, Ayman Gharib - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Essen

Absolutes TOP Hotel in Dubai

Posted Apr 21, 2015
Pros: Absoluter TOP SERVICE
Cons: NEIN
Location: METRO in 300m , Bus in 200 m von dort aus kommt man überall hin
Von der ersten bis zur letzten Minute haben sie ein absolutes Top Hotel, angefangen von der Rezeption und allen anderen Service Kräften. Höflich, freundlich hilfsbereit,- absolut alles ok. Ic kann das Hotel nur bestens empfehlen, JEDERZEIT WIEDER!!!!!