Ratings based on 133 Verified Reviews

They paid and stayed. We double-checked.
4.9 out of 5
98% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Muscat

Fantastic hotel with excelent staff

Posted Aug 15, 2014
Lovely club room, with attentive staff in club lounge (Robinson is a credit to Raffles). Good selection of food and drinks in lounge. Excelent service throughout. Looking forward to returning
5 out of 5
Recommended
for Everyone
by A verified traveler

LOVE this hotel...plan on staying here again!

Posted Aug 4, 2014
Pros: Overall hotel. Very clean. Smells nice. Good breakfast.
Cons: Can't think of anything.
Location: Attached to a mall (Wafi Mall). Near Downtown Dubai, and Dubai Mall.
We stayed at this hotel a couple times and we enjoyed each time. Will love to stay here again and definitely recommend others to enjoy this hotel as well. We love the rooms, VERY spacious, larger than normal hotel rooms. Pool is huge, if you want to enjoy it. The gym and spa are very nice and well maintained. The Japanese restaurant option on the top floor is a great plus and has great food (especially sushi). Very luxurious hotel as soon as you enter you'll notice it. Also, the smell in the lobby is always so beautiful. Attached to a mall, so that was a plus when we needed something from the pharmacy. VERY close to the airport. A bit farther (15 minutes) from Dubai Mall and Downtown, but for the amenities and experience at this hotel, it will be worth staying here. Had their breakfast during both visits, and they have pretty good options.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sweden/Spain

RAFFLES HOTEL - DUBAI

Posted Jul 8, 2014
Pros: Friendly and courteous service by all. Especially the Reception desk and Main Entrance staff.
Cons: Sometimes trainee room butlers forgot to return coffee cups and replenish coffee, milk and suger. Rectified very quickly when reported.
Location: Perfect location. Near many amenities.Wafi Mall next door. Dubai Mall and Burj Khalifi (worlds largest mall and tallest building) just 15 minutes awa
Arrived at the Raffles on the first evening of Ramadan. The welcome was exceptional and the advice and information provided was extremely helpful and friendly. During our stay we celebrated a wedding anniversary and a birthday, both of which were made all the more wonderful by the hotel team. I would have absolutely no hesitation in recommending this hotel to friends and anyone else looking for a hotel with class in Dubai. And all this at a reasonable price. Thank you Raffles. And Expedia of course.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel not far from airport

Posted Jun 6, 2014
Very good experience lovely hotel in good position with swimming pool etc
5 out of 5
Recommended
for Everyone
by Juli from Honolulu, HI

World Class

Posted Jun 5, 2014
Pros: EVERYTHING!
Cons: Sound seems to travel and if the door were a little thicker it would be preferred not to hear the occasional passerby or the room occupants next door.
This was my second stay at Raffles Dubai and again the facilities & service are world class. Promptly greeted, early check-in without issue, it seemed whenever you turn there was someone their to assist. Rooms was spacious and comfortable with a vast bathroom.
5 out of 5
Recommended
for Everyone
by Tony from Melbourne Australia

Excellent hotel, outstanding staff

Posted May 24, 2014
Pros: Facilities, service, buffet breakfast, club facilities
Cons: Not much
Location: The location is possibly the one thing I would question. Although adjacent to Wafi mall, the mall is expensive and, quite frankly, dead.
We spent a week at the Raffles in late April, and I rate the hotel as one of the best I have ever stayed at. Much of the credit goes to the staff of whom, without exception, I cannot speak highly enough. We had a club room which includes the benefits of afternoon tea, evening drinks etc, both of which were much better than I have encountered in other hotels. Being offered water, friut, cool towels etc when sitting by the pool was another feature that was very much appreciated. (And I must single out Sanjip [from Nepal] by the pool who was so engaging and helpful - an extremely fine young man who I hope goes places within the Raffles organisation)
5 out of 5
Recommended
for Everyone
by Steve from Adelaide, SA

Quality hotel with exceptional service from staff.

Posted May 11, 2014
Pros: The quality of the rooms, facilities and service. The breakfast buffet was vast and catered for all tastes, the green apple juice was delicious, try !
Cons: Less use of lemon scent in the main lobby, a little overpowering at times.
Location: WAFI Mall is directly accessible from the lobby. Metro is 5mins walk away. Taxis always available from main lobby area and relatively cheap.
We booked the Raffles club and felt it was well worth the extra for the advantages it conferred. We arrived early in the morning and a room was made quickly available following a relaxed check in in the Raffles Club suite where a continental breakfast was made immediately available. This pattern of extra service occurred for our whole stay including a late checkout and extended use of the Raffles club service and facility up until our departure. Staff were genuinely warm and welcoming in all areas of service.
5 out of 5
Recommended
for Personal Event
by JennyH from Australia

Absolutely faultless

Posted Apr 29, 2014 on Hotels.com
Could not recommend this hotel highly enough. Every single member of staff went out of their way to be kind, helpful and friendly. Room was beautiful, upgrading to club level definitely worthwhile. Just fabulous.
5 out of 5
Recommended
for Shopping
by JL from Reading, UK

Truly Exceeded Expectations

Posted Apr 23, 2014 on Hotels.com
I have visited Dubai numerous times in the past couple of years and stayed in various hotels all around the city, and have always wanted to stay here - took the opportunity to do so using a reward night and went for the 'club' upgrade. This truly was the best hotel i have stayed in in Dubai, and I would say is on a par with the original Raffles in Singapore. The service from check in was flawless, porter and staff all made us feel so welcome, the club check in over breakfast was a great touch-not to mention all the other benefits (canapes, butler, complimentary clothes pressing, etc.) Room was STUNNING and so well appointed, hotel facilities (pools, spa, bars, food, general ambiance) were all incredible. I could not find fault with anything. Can't wait to return soon! And for me that is high praise as I prefer to try something different every time I visit a place.
5 out of 5
Recommended
for Everyone
by sadaf from virginia

Excellent hotel, awesome staff !

Posted Apr 18, 2014
Pros: Clean and large rooms, friendly and attentive staff, best rainfall shower ever!!
Location: Close to metro and easy to hop on a taxi
Like to thank Mr. Robinson and Mr. Linn for making our stay very special. Overall, staff was extremely friendly and helpful. Also, Ms. Rose at the front desk was great and very accommodating. Thank you Raffles for your exceptional service.