Ratings based on 14 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
64% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
2.7 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by Cajmere from Kigali

Did the trick!

Posted Jan 8, 2014
Location: all-night shopping, coffee shops, day spas
Although my stay was brief I can honestly recommend this hotel. Good value pre-paid deal on Expedia! Did not eat the food but service was efficient and friendly. There is a bar/night club downstairs but also plenty of late night cafes near by and 24 hour shopping. The airport service was very convenient and I was taken quite early in the morning. Wake up call was also very reliable. Huge bath tub.
3 out of 5
for Business Travelers
by jay from Seattle, WA

Close to almost everything.

Posted Oct 20, 2013
Pros: Close to the mall.
Cons: Rooms.
Location: Close to almost everything.
Good place if your only staying overnight.
4 out of 5
for Everyone
by A&L

Nice hotel

Posted Oct 5, 2013
Pros: Location is good and we got a free lift to the airport
Location: The location is a good, close to shop, restaurants and metro. Nice, vibrant street
Be careful of the bar downstairs, it's overpriced and you'll be served snacks you didn't order. At the end you'll get a huge bill
4 out of 5
for Couples
by Jason from Tokyo

Nice hotel, good and free airport transport.

Posted Oct 2, 2013
This hotel is nice for its price. I called ahead to arrange airport pick up which was free of charge. My flight number was changed so the number I gave the hotel was listed as cancel. The driver chose to stay to see if I arrived which was very nice. The hotel was nice and clean. The bathroom is very small and some maneuvering is required to get the door closed because it is very close to the toilet. I would stay here again.
1 out of 5
by A verified traveler

Not good experience.

Posted Jun 24, 2013
Would not recommend. Staff are not friendly. They did not pick me up from the airport. Everything other than room cost money.
1 out of 5
by Joanne

Disappointed Stay; substandard facility.

Posted May 7, 2013
Pros: Location.
Cons: Cleanliness and stock the rooms with ammenities as advertised.
Location: Shopping and restaurants.
Jetted Tub not present Coffee/Tea Maker in room not present. Slippers/Robe not present. Coffee/Tea Service in Lobby not present; tea pot and tea were set up, but hot water was not available to make tea. Make-up/Shaving Mirror in Bathroom not present. This Hotel did not provide ammenities as described on Expedia Website. Cleanliness was lacking and the bed was hard as plywood. I am light haired and constanly found dark hairs in the bathroom both in sink and tub areas as well as on the bathroom floor. Location was the only truth in advertisement; not a Four Star facility!
3 out of 5
for Everyone
by A verified traveler

Decent for price

Posted May 6, 2013
Very decent for price. Very friendly staff. Internet only available in the lobby and you have to book the shuttle 24hrs in advance to pick you up from the airport. Walking distance from metro.
3 out of 5
for Everyone
by A verified traveler from New York, NY

Superb staff, OK Guest Rooms.

Posted Mar 19, 2013
Pros: Exceptionally professional and helpful staff.
Cons: Rooms need an update in decor. The bathroom needed renovations, including reapplication of sealer around tub.
Location: Great location. We were able to reach all parts of Dubai easily and cheaply.
The Lotus Hotel is apparently undergoing a renovation process. The renovations have not yet reached the guest rooms. The staff was exceptionally professional and helpful. This more than made up for the shortcomings of the room.
3 out of 5
by A verified traveler

If I had a choice I would stay somewhere else.

Posted Feb 24, 2013
Pros: The entertainment was good with a few beers.
Cons: Customer service regarding a change a date.
Location: In the middle of town, plenty to walk around and see.
THE GOOD Front desk:staff: Helpful after I got checked in. Shuttle : Great , very helpful and on time Bell hops: Good, helpful. Exercise Room : Not bad but the elliptical machine was not working. Had to show it to the staff to get them to understand that. Used it once. Pool: Rooftop pool and hot tub, not bad but small. Entertainment: Good. Russian singers and a belly dancer. 2-24-2013 Services: Room Service : Okay, promt.the type of food was limited to certain hours. Wifi: Slow but worked fine. $50 AED for a 24 hour period. THE BAD Price: The price was okay but I got screwed on a change of date. They refused to honor my date change 48 hours in advance and charged me a second night for a one night stay. Pretty crummy since they communicated with me the whole time and even picked me up to tell me they were going to charge me twice after I got there. Like I had a choice, I was there and trapped in. I did not want to argue, I had a long 14 hour flight into Dubai. Also they tend to nickel and dime you on everything. Local calls, etc....... Room: The bathroom was tiny tiny. The door only opens so far before it hits the toilet. Not for big guys or gals. Will I stay there again? Probably not. That fiasco with the date change left a sour taste.
2 out of 5
by A verified traveler

No recommendation

Posted Oct 28, 2012
Stains on the curtains and smelly hotel. Totally a hole in the wall.