Ratings based on 638 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Fabulous Stay!!!

Posted May 28, 2015
Hotel is in a great location, right next to the metro, only one stop to Dubai Mall and shops and restaurants are all around the local area. The hotel offers a shuttle to many different places. It is also only about 20 minutes from the airport. The hotel staff are absolutely wonderful and so helpful, their customer service skills are 10 out of 10. If I were to stay Downtown again I would definitely stay here again. My only negative would be that they need to extend their free wifi to the bedrooms, they did say on check out that it was something they were looking into.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney Australia

Excellent hotel.

Posted May 28, 2015
Pros: We loved everything about this hotel, especially the friendly staff
Cons: maybe they could extend the free shuttle to go to Dubai Mall
Location: Dubai Mall, Mall of the Emirates, Old Dubai, Dubai Dhow Dinner Cruise, 4x4 Desert Safari
This is a first class hotel. The staff are very pleasant & helpful. The room was very good with a small kitchen with a fridge & microwave. Each night we were greeted by our bed being turned down & a chocolate date on our pillow, which gave it a special touch. A lovely pool ideal to cool off in. There was a shuttle to the Mall of the Emirates & the beach. The monorail station was right outside the hotel & it was one stop away to Dubai Mall & a short ride to old Dubai. This is a hotel we can't wait to go back to.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 23, 2015
Good location. Close to dubai mall. One downfall is limited WiFi.
Comment from Hotel Management
May 26, 2015 by Karim, Hotel Management
Dear Anonymous, Thank you for choosing to stay at Rose Rayhaan by Rotana and for sharing your valuable feedback with us. Your comment about the WiFi has been noted and shared to all relevant department head for references and further improvement. However, please be informed that we recently launched a free WiFi internet connection in the lobby and all public areas. Meantime, we look forward to welcome you back. Regards, Karim Nahas General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NRW

Gutes Hotel für Städtereise

Posted May 21, 2015
Der Empfang an der Rezeption war nicht übermäßig freundlich. Das Personal spricht nur schlecht englisch. Das Hotelzimmer war groß und gut ausgestattet. Von dort aus kommt man gut überall hin. Die Bahn vor der Tür erleichtert das vorankommen ungemein. Für den Rest nutzt man das Taxi. Man ist sehr schnell beim Burj khalifa. Fussläufig aber nicht zu empfehlen, da eine Schnellstraße und mehrere Hotels den Zugang blockieren.
Comment from Hotel Management
May 24, 2015 by Karim, Hotel Management
Dear Anonymous, Thank you for taking the time to provide your valuable feedback about Rose Rayhaan by Rotana. We have noted your comment regarding the reception staff and shared to our Director of Front Office to take necessary action and to avoid similar complaints in the future. We look forward to welcome you back in the very near future. Yours sincerely, Karim Nahas General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom australia

Fantastic facility..

Posted May 18, 2015
Lovely facility ,wonderful staff ,upgraded to a suite...great views ....
Comment from Hotel Management
May 20, 2015 by Karim, Hotel Management
Dear Marie, Thank you for choosing to stay at Rose Rayhaan by Rotana and for sharing your positive comments with us. We are delighted to know that we have met your expectations. Meantime, we look forward to welcome you back soon. Regards, Karim Nahas General Manager
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Doha

Good location for this trips itinerary

Posted May 14, 2015
Cons: Having FOX News on the TV channel selection
Location: Located in the Dubai financial district
Every thing was fine. The taxi system was very good, no waiting
Comment from Hotel Management
May 17, 2015 by Karim, Hotel Management
Dear Bob, We truly appreciate your comments that will assist us in maintaining or improving the quality of service we aspire to provide. My team and myself look forward to your return visit soon. Yours sincerely, Karim Nahas General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom The Hague, The Netherlands

Top!

Posted May 14, 2015
Location: Good location, plenty of restaurants in the neighbourhood
We stayed for six days at the Rose Rayhaan. We had a wonderfull time. Nice clean hotel. The service was terrific. Good location. Plenty of restaurants in the neighbourhood. Would recommend this hotel to friends and family. We would come back again.
Comment from Hotel Management
May 17, 2015 by Karim, Hotel Management
Dear Wil, It is very rewarding to see that our guests enjoy their experience. Thank you for sharing your experience and for recommending us to other travelers. Rose Rayhaan Team extends our most sincere gratitude for your kind comments and look forward to welcome you back very soon. Yours sincerely, Karim Nahas General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Séjour au top

Posted May 13, 2015
Bien situé! Hôtel propre chambre également mais la moquette méritait quand même d'être rené troué car sale à certains endroits. WiFi cher! 20 euros par jour! Sinon personnel ok
Comment from Hotel Management
May 17, 2015 by Karim, Hotel Management
Dear Anonymous, We truly appreciate appreciate your constructive feedback and all relevant department head was alerted for our further review and improvement. On a positive note, your comment about our staff have been shared with our colleagues here. Meantime, we look forward to welcome you back soon. Yours sincerely, Karim Nahas General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Milano

Great value

Posted May 11, 2015
Great location and nice and helpful staff. 2 examples: we lost the key of the suitcase lock and in 5 mintues and engineer was in our room to saw the lock and finally open the suitcase. Car rental was organized directly by the hotel, totally hassle-free. When we came back from the daytrip in Abu Dhabi, we just dropped the car key at the concierge desk and that was it.
Comment from Hotel Management
May 13, 2015 by Karim, Hotel Management
Dear Matteo, Thank you for choosing to stay at Rose Rayhaan by Rotana. We are glad that the issue regarding you suitcase has been resolved immediately by our team. On a positive note, your comments you mentioned about our colleagues have been shared with the team. Meantime, we look forward to welcome you back. Regards, Karim Nahas General Manager
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Washington DC

Nice Hotel ,

Posted May 5, 2015
Pros: friendly staff, very nice room.
Location: Nice location, close to the Dubai Mall.
First time in Dubai, short stay but very enjoyable , had a great breakfast and relaxed at the pool and to the Dubai Mall. Not a glamorous lobby, but everything else is great.
Comment from Hotel Management
May 7, 2015 by Karim, Hotel Management
Dear Kam, Thank you for sharing the constructive feedback which will help in improving the quality of service we strive to provide for our guests. We have noted your comment and will be shared to all concerned department for review and further improvement. Meantime, we look forward to welcome you back. Regards, Karim Nahas General Manager