Ratings based on 248 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Maputo, Mozambique

Nice localization close-by everything you may need

Posted Oct 16, 2014
Pros: the good localization.
Cons: For me: cleanliness and customer service (reception).
Location: the location is close to the train station, Dubai mall, thai restaurant, lots of cafes, pharmacy, clubs (sensation, zinc and roberto cavalli)
our stay at Rose Rayhaan was reasonable. we sent them email saying we´d arrive 4am and they didn't reply us and once we arrived we had no right to do an early check in. so we had to sit till 7.30am almost to have room due the hotel was full. the easy localization of the hotel helped us to reach almost everywhere (restaurants, mall, train station, etc). the tourism helpdesk in the hotel helped us booking all tourism activities for the period of our 8 days vacations in Dubai and provided us very good hints about the city. the reception people are not so friendly but the concierge people are very kind. we had lunch ate the restaurant once, and the food was simply amazing...delicious. Finally, the room cleanliness was not that good. the washroom every time had soap marks in the bathtub. signs that it was not well cleaned and it repeated until our last day.
Comment from Hotel Management
Oct 19, 2014 by Karim, Hotel Management
Dear Nirza, Thank you for taking the time to provide your valuable and constructive feedback about Rose Rayhaan by Rotana further to your stay. All your valued points have been noted and will be discussed to all concerned department head to take necessary action and to avoid recurrences in the future. Meantime, we look forward to welcome you back in the very near future. Yours sincerely, Karim Nahas General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from riyadh

Nice hotel good location great staff

Posted Oct 8, 2014
Should provided free Internet or better price for it. It was too expensive
Comment from Hotel Management
Oct 13, 2014 by Karim, Hotel Management
Dear explorer, We have noted your feedback regarding your experience with Rose Rayhaan. We have also acknowledged your comments regarding the Wi-Fi. Whilst our company are having the wifi against a charge, we do know that a few hotels do not charge for wifi, but that’s for a very low bandwidth and guest ends up by paying for a faster connectivity. Meantime. we look forward to welcoming you back in the near future Yours sincerely, Karim Nahas General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Good for the malls

Posted Oct 4, 2014
Friendly staff, easy access to metro station and close to the Dubai mall
Comment from Hotel Management
Oct 7, 2014 by Karim, Hotel Management
Dear traveller, The Rose Rayhaan team extends our most sincere gratitude for your kind comments. Our primary aim is guest satisfaction, and it is very rewarding to see that our guests enjoy their experience. My team and I look forward to welcome you back. Yours sincerely, Karim Nahas General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Sao Paulo, Brazil

View view view...

Posted Oct 1, 2014
Pros: View
Cons: wifi rates are extortive...
Location: Near the metro station and the Dubai mall, but you need to take a cab for nearly everything...
Nice hotel in the financial center area, catering especially to business travelers. The bedrooms are large, but ours was a bit cramped with furniture. The view of the Burj Khalifa, however, compensated the lack of space. We enjoyed the swimming pool. We decided not to make any meal in the hotel's restaurant and rather went to the cafe next door, with free wifi. By the way, the hotel's wifi rates are outrageous.
Comment from Hotel Management
Oct 7, 2014 by Karim, Hotel Management
Dear Pedro from Sao Paulo, Brazil, Thank you for taking the time to provide your valuable and constructive feedback about Rose Rayhaan by Rotana. Your comment regarding the room furniture, lack of space as well as the WiFi rates have been noted for further review and improvement. Meantime, we look forward to welcome you back in the very near future. Yours sincerely, Karim Nahas General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, NSW, jacuzzi etc

I would definitely recommend this hotel

Posted Sep 9, 2014
The Hotel is right next to the Financial District Metro station which makes it very easy to get around. The staff are very friendly and helpful. The pool, Jacuzzi etc are nice and the Gym is OK. We didn't have the breakfast but they provided cutlery and crockery to the room. There's a good size fridge in the room and also a microwave and kettle but no toaster.
3 out of 5
Recommended
for Everyone
by A verified traveler from saudi arabia

Excellent location as it is close to the Metro.

Posted Sep 8, 2014
Pros: Location
Cons: Lobby gets too overcrowded during weekends making it difficult to enter or go out. The reception is too close to the entrance.
Location: Dubai Mall is very close. Also having coffee shops and supermarket closeby is good
Accessibility is the most pleasing about this hotel. Coming close second is the staff.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice hotel...Good location..Clean rooms but small.

Posted Sep 6, 2014
Pros: Close to a lot of places .
Cons: Rooms are small
Location: Metro , resturants
I stay for one night ...I over rated my room to a suit ,it was good ,comfortable , Kanan work in reception was a great help .... I like the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from australia

Close to the metro and dubai mall.

Posted Aug 25, 2014
Excellent location and hotel. The room was clean with great views.
4 out of 5
Recommended
for Everyone
by A verified traveler

its really nice and the location is great

Posted Aug 10, 2014
the hotel is really close to alot of malls like emirates mall and dubai mall
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Comfortable and Pleasant

Posted Jul 24, 2014
As a first time guest I thoroughly enjoyed my stay at Rose Rayhaan by Rotana.Apart from the delay in arranging the room for early check-in, all the services including the concierge and cafe were fantastic.Living up to the Dubai standards of luxury and hospitality ! :)