When we first checked in we were taken to a "non-smoking" room which smelt of cigarette smoke. We asked to change and they were very helpful and took us to another room which was a different configuration and not as good and had a broken washing machine. We asked for another room and it was ok with a slight smell of cigarette, however my wife couldn't sleep that night as the smell was annoying her, so the next day we asked for a new room. They found us another room but the freezer was frozen solid because the door didn't shut properly, they replaced the fridge/freezer and it still didn't shut properly but did work, until we turned off the lights at night, not realising that one of the light switches was a master switch for the fridge...and the fridge became hot. The front was also falling off the washing machine. Two out of 4 hotplates in the kitchen were broken. One bed lamp was broken, the light fitting above the dining table was falling apart, the toilet paper holder was falling apart. The towel hook was broken in the bathroom. There were no umbrellas (as pictured) over the only 6 pool chairs at the pool. Staff were helpful but the hotel is tired and in need of many repairs. Extremely limited TV channels. Though you can have a child with you for free, they only provide two plates, cups, cutlery, etc, so you have to bring your own for the child. They will provide an extra towel if you ask, but you have to ask EVERY DAY as they will take it away each day.