Ratings based on 197 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Fantastic hotel in the city..

Posted Aug 26, 2014
Pros: Everything
Location: Right in the city. Close to Dubai Mall & the airport.
Hotel was just fantastic. We had a modern, clean room with spectacular views of the city. The hotel is close to the Dubai Mall (they have shuttle buses from this hotel) & close to the airport also. Highly recommend this hotel. Loved our stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from KSA

Real good 5 star hotel.

Posted Aug 23, 2014
Pros: Care and comfort. The staff were awesomly helpful.
Cons: Just perfect,but a bit expensive.
Location: Great location.
Nothing to complain about. Outstanding by all means. Strongly recmmended.
5 out of 5
Recommended
for Families
by A verified traveler from Muscat, Oman

an outstanding place to stay in Dubai

Posted Aug 17, 2014
Pros: I would rate the hotel 5/5 in all categories , except for the staff I would give it 7 out of 5 !
Cons: I don't know if there i anything more could be done to improve the service
Location: the hotel is near Burj Khalifa , world tallest building , the dancing fountains, and Dubai mall, the biggest shopping mall in Dubai.
My wife booked through Expedia the hotel room tat the Shangri-La Dubai less than 24 hours before our arrival. It turned out to be an outstanding place to stay in every aspect with a very reasonable price. I even had the chance to get to the roof at the 42 floor to take a night picture of Burj Khalifa.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 16, 2014
I've stayed in this hotel long time back and now almost same condition which means that the hotel is well maintained.
5 out of 5
Recommended
for Everyone
by A verified traveler from orlando fl

Close to burj

Posted Aug 13, 2014
Nice hotel with friendly staff. Great view of the burj Khalid's from the window. Nice lobby and very courteous staff. Would definitely go back.
5 out of 5
Recommended
for Everyone
by A verified traveler from Saudi Arabia

Excellent area, 5 minutes away from dubai mall

Posted Jul 31, 2014
Very nice hotel and very good compared to value paid
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

5 days in Dubai

Posted Jul 30, 2014
Pros: Everything was comfortable and enjoyable
Cons: The upstairs lounge should be smoke free zone or cut off for those wanting to eat
Location: Location was ok, close to Dubai mall, with taxis being quite cheap not a problem getting around
Really comfortable stay, staff all friendly. Only problem was the upstairs lounge, was full of smoke, not really pleasant if your trying to eat.
5 out of 5
Recommended
for Couples
by A verified traveler from Sarasota, FL

Room with a view in Dubai!

Posted Jul 20, 2014
Pros: The modern room
Cons: Nothing
Outstanding state of the art room with a spectacular view. Hospitality was greatly appreciated.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kuwait

Beautiful hotel on Sheikh Zayyed Road

Posted Jul 20, 2014
Pros: The hotel has a great Vietnamese restaurant which is tastefully done and has great food.
Cons: Some fruits in the room and a coffee maker would improve the feeling of being welcomed.
Location: Very nice hotel on Sheikh Zayyed Road. Close to great shopping and a long strip of restaurants and coffee shops.
The superior room is not very large but has enough room to be cozy. Bathroom is quite large with a partitioned toilet and bidet. Some basic amenities such as a coffee maker would have enhanced the experience. Entrance to the room is long and narrow and then the room opens up after crossing the bathroom. This is the less pleasing aspect to the room when you first enter.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Sydney

Perfect Stopover Location

Posted Jul 10, 2014
Pros: Everything.
With only a 22 hour stop over we were keen to stay somewhere clean and comfortable. This hotel more than exceeded our expectations. Totally luxurious and very welcoming. We enjoyed every minute of our short stay!