Ratings based on 197 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Sydney, Australia
Fantastic hotel in the city..Posted Aug 26, 2014
Location: Right in the city. Close to Dubai Mall & the airport.
Hotel was just fantastic. We had a modern, clean room with spectacular views of the city. The hotel is close to the Dubai Mall (they have shuttle buses from this hotel) & close to the airport also. Highly recommend this hotel. Loved our stay.
for Everyoneby A verified traveler from KSA
Real good 5 star hotel.Posted Aug 23, 2014
Pros: Care and comfort. The staff were awesomly helpful.
Cons: Just perfect,but a bit expensive.
Location: Great location.
Nothing to complain about. Outstanding by all means. Strongly recmmended.
for Familiesby A verified traveler from Muscat, Oman
an outstanding place to stay in DubaiPosted Aug 17, 2014
Pros: I would rate the hotel 5/5 in all categories , except for the staff I would give it 7 out of 5 !
Cons: I don't know if there i anything more could be done to improve the service
Location: the hotel is near Burj Khalifa , world tallest building , the dancing fountains, and Dubai mall, the biggest shopping mall in Dubai.
My wife booked through Expedia the hotel room tat the Shangri-La Dubai less than 24 hours before our arrival. It turned out to be an outstanding place to stay in every aspect with a very reasonable price. I even had the chance to get to the roof at the 42 floor to take a night picture of Burj Khalifa.
for Everyoneby A verified traveler
Posted Aug 16, 2014
I've stayed in this hotel long time back and now almost same condition which means that the hotel is well maintained.
for Everyoneby A verified traveler from orlando fl
Close to burjPosted Aug 13, 2014
Nice hotel with friendly staff. Great view of the burj Khalid's from the window. Nice lobby and very courteous staff. Would definitely go back.
for Everyoneby A verified traveler from Saudi Arabia
Excellent area, 5 minutes away from dubai mallPosted Jul 31, 2014
Very nice hotel and very good compared to value paid
for Everyoneby A verified traveler from Melbourne, Australia
5 days in DubaiPosted Jul 30, 2014
Pros: Everything was comfortable and enjoyable
Cons: The upstairs lounge should be smoke free zone or cut off for those wanting to eat
Location: Location was ok, close to Dubai mall, with taxis being quite cheap not a problem getting around
Really comfortable stay, staff all friendly. Only problem was the upstairs lounge, was full of smoke, not really pleasant if your trying to eat.
for Couplesby A verified traveler from Sarasota, FL
Room with a view in Dubai!Posted Jul 20, 2014
Pros: The modern room
Outstanding state of the art room with a spectacular view. Hospitality was greatly appreciated.
for Everyoneby A verified traveler from Kuwait
Beautiful hotel on Sheikh Zayyed RoadPosted Jul 20, 2014
Pros: The hotel has a great Vietnamese restaurant which is tastefully done and has great food.
Cons: Some fruits in the room and a coffee maker would improve the feeling of being welcomed.
Location: Very nice hotel on Sheikh Zayyed Road. Close to great shopping and a long strip of restaurants and coffee shops.
The superior room is not very large but has enough room to be cozy. Bathroom is quite large with a partitioned toilet and bidet. Some basic amenities such as a coffee maker would have enhanced the experience. Entrance to the room is long and narrow and then the room opens up after crossing the bathroom. This is the less pleasing aspect to the room when you first enter.
for Business Travelersby A verified traveler from Sydney
Perfect Stopover LocationPosted Jul 10, 2014
With only a 22 hour stop over we were keen to stay somewhere clean and comfortable. This hotel more than exceeded our expectations. Totally luxurious and very welcoming. We enjoyed every minute of our short stay!