Ratings based on 233 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Nice hotel

Posted Jun 24, 2015
Very nice stay, sometimes noises of doors slamming from other rooms but overall great
5 out of 5
Recommended
for Everyone
by A verified traveler from ABJ

One of the Best

Posted Jun 18, 2015
Pros: The room cleanness and comfort. The location is also good.
Cons: If there could be a way that you go straight to your room without changing elevator will be good. I didn't like that I have to change elevators.
Location: Huge mall with everything in it...
It's just one of the best hotels in Dubai. I know there are lots of good hotels there, but this particular Sheraton is just breath taken.
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Great Hotel! Excellent position.

Posted May 15, 2015
Location: Hotel has access to the Mall of the Emirates. Shops and Restaurants just a lift ride away.
Nothing was too much trouble. Staff are very eager to make the stay such a pleasant experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from M

Convenient

Posted May 7, 2015
Had a comfortable stay. Easy access to the Mall and Metro.
5 out of 5
Recommended
for Everyone
by A verified traveler from london, UK

A lovely hotel at a great location

Posted May 4, 2015
Pros: I liked everything, totally satisfied
Cons: I have nothing to say
Location: The hotel is so central, it is actually on top of the mall. All interesting areas are so close by. Great location.
I had an amazing stay at the Sheraton Mall of the Emirates. From the friendly staff, to the comfortable clean room, to the lovely food. Really had a great time. Thank you
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Great hotel & location

Posted Apr 27, 2015
Pros: Value for money, good location, clean & comfortable, helpful and warm staff and great food & amenities.
Cons: Increase internet Wi-fi speed to connect video calls abroad
Location: Shopping & restaurants next door in the mall. The beach was a 10 min ride away and the Metro helped us get to so many places across Dubai
We stayed at the Sheraton Dubai Mall of the Emirates for 7 nights and had a wonderful experience. The staff were amazing, especially Sam, Ihsanne, Khaleaue & Shabzur, who made us feel comfortable and valued guests. The location was excellent as I travelled with my wife and 15 month old toddler, so having the mall and the metro next door was a great help. The rooms were comfortable and were cleaned at least twice as day! We had brunch at the hotel restaurant and there were so many varieties of cuisines and desserts as well as a chocolate room which was the star attraction. For the price we paid, it was definitely value for money, and more! We would recommend this hotel for any parents with kids and we would happily stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Jeddah

Very nice spaceous rooms

Posted Apr 26, 2015
My wife and I enjoyed our 2 nights. Rooms were clean , comfortable mattress nice city view ,
4 out of 5
Recommended
for Business Travelers
by Ulf from Stockholm

Bra affärshotell

Posted Mar 23, 2015 on Hotels
Ett bra "typiskt" affärshotell. Inget som stod ut...varken negativt eller positivt, utan det uppfyller förväntningarna på ett bra Sheraton affärshotell. Bra frukost, poolen på taket helt OK, litet minus att den blev skuggig på eftermiddagen. Trevlig hjälpsam personal.
4 out of 5
Recommended
for Couples
by A verified traveler

Great Location and awesome staff

Posted Mar 20, 2015 on Hotels
Great Location to visit Dubaï, direct connection to Metro and Mall of the Emirates. Close to Souk Madinat. Evie at the reception was awesome and super professional, thanks to her!
4 out of 5
Recommended
for Business Travelers
by Andrew from Abu Dhabi

A 'city' 5 star hotel beside Mall of the Emirates

Posted Mar 12, 2015 on Hotels
I stayed at the hotel for two nights whilst on a business trip. The hotel is connected directly to the Mall of the Emirates, in which many of the shops are open until at least 10PM, so after work you can easily do a bit of shopping or catch a movie at the VOX Cinema. Be warned that due to the road layout getting to and from the hotel can be a bit of a challenge and the road signs are sometimes wrong.