Outdoor pool, pool umbrellas, sun loungers

Reviews of Sofitel Dubai Jumeirah Beach

5 out of 5
Sofitel Dubai Jumeirah Beach
Jumeirah Beach - Dubai Marina, PO Box 473828, Dubai

Reviews

9.2

Wonderful

Rating 10 - Excellent. 689 out of 1004 reviews" "
Rating 8 - Good. 227 out of 1004 reviews" "
Rating 6 - Okay. 49 out of 1004 reviews" "
Rating 4 - Poor. 17 out of 1004 reviews" "
Rating 2 - Terrible. 22 out of 1004 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Artan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Sofitel Dubai Jumeirah Beach Team on Mar 21, 2024
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

2/10 Terrible

Shayla

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Sofitel Dubai Jumeirah Beach Team on Feb 25, 2024
Dear Valued Guest,Thank you for taking the time to share your feedback on Expedia. We sincerely apologize for any inconvenience you may have experienced during your stay. We value your input and are committed to addressing and resolving any issues.In order to assist you further, could you please provide more details about your experience or reach out to us. Your feedback is important to us, and we want to ensure that we address any concerns you may have.We appreciate your understanding and look forward to the opportunity to make things right.Best regards,Guest Experience team

10/10 Excellent

Samina

Liked: Cleanliness, staff & service, property conditions & facilities
The location was great. Amazing views from both the front and back of building. Swimming pool and steam and sauna were great. Lifts were a bit slow and they didnt put through calls from relatives after 10pm. They were not able to contact us via the hotel reception.
Stayed 7 nights in Feb 2024
Response from Sofitel Dubai Jumeirah Beach Team on Feb 18, 2024
Dear Valued Guest,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the great location of our hotel and the amazing views from both the front and back of the building. It's wonderful to know that you found our swimming pool, steam, and sauna facilities to be great as well.We appreciate your constructive comments regarding the lifts, and we apologize for any inconvenience you may have experienced. We will certainly look into ways to improve the efficiency of our lifts to enhance the overall guest experience.Regarding the issue with calls from relatives after 10pm, we apologize for any inconvenience caused. We take guest communication seriously, and we will investigate why there was a delay in connecting calls during that time. Your feedback helps us address and improve our services.We value your feedback and hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Thank you once again for choosing to stay with us.Warm regards,Guest Experience Team

8/10 Good

Albina

Traveled with family
Liked: Cleanliness, staff & service
Pros: Super close to the beach, convenient location. The property provides beach towels, which is a plus. Great pool. Amazing breakfasts! Our room on 17th floor was clean, safe, quiet. Cons: No airport transfer! Old smell, esp in a closet. Terrible dinners, they reuse leftovers for the next day, do NOT recommend to buy them. Overall 4 stars, doesn’t worth money since its on the expensive side.
Stayed 11 nights in Jan 2024
Response from Sofitel Dubai Jumeirah Beach Team on Feb 18, 2024
Dear Valued Guest,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the convenient location, proximity to the beach, and the amenities we offer such as beach towels and a great pool. It's also wonderful to know that you found our breakfasts to be amazing and that your 17th-floor room met your expectations in terms of cleanliness, safety, and quietness.We appreciate your honesty in highlighting areas for improvement. We apologize for any inconvenience caused by the lack of airport transfer service. Regarding the concerns about an old smell, especially in the closet, and the quality of dinners, we take these matters seriously and will address them with our team to ensure a better experience for future guests.We value your feedback as it helps us enhance our services.We hope to have the opportunity to welcome you back in the future.Thank you again for choosing to stay with us.Best regards,Guest Experience Team

10/10 Excellent

Bharatbhai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Sofitel Dubai Jumeirah Beach Team on Jan 31, 2024
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sofitel Dubai Jumeirah Beach Team on Jan 31, 2024
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

10/10 Excellent

Farah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel, perfect location and very welcoming staff! Would definitely stay here again and recommend to others!
Stayed 7 nights in Dec 2023
Response from Sofitel Dubai Jumeirah Beach Team on Jan 31, 2024
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

8/10 Good

Abdul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok I liked everything about the property but restroom between the toilet and shower glass wall it’s not even a foot distance I’ma average person I couldn’t sit comfortably if you bigger OMG they can do better then that and the bed mattress was kind of old you can’t really feel you are on the bed it’s like you are in cheap wood for a five star hotel they can do better then that. Overall pool, lounge area and location are the best if you dnt care about sleep comfort and restroom it’s good if not look somewhere else. Place was clean and neat.
Stayed 11 nights in Dec 2023
Response from Sofitel Dubai Jumeirah Beach Team on Jan 31, 2024
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

10/10 Excellent

Asim, Houston

Stayed 3 nights in Dec 2023
Response from Sofitel Dubai Jumeirah Beach Team on Jan 31, 2024
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

10/10 Excellent

Nazia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel with amazing staff. Rooms were big with sea views (we did an upgrade to sea rooms) the only negative about this area is that it is very loud on a weekend. Friday Saturday and Sunday nights there was pounding music from around 10pm to 5am. Not sure where it was from but there is a club near to the hotel. Asked the staff and they were unsure, noise was really unbearable and made it hard to sleep. Not sure if it was from beach parties or clubs. But other than that the area was lovely lots of dining options and shopping and not too far to metro for travel. The only other negative is that you have to pay for loungers on the beach which cost round 120 Dirham per day which gets pricey! But the hotel itself was amazing staff were fantastic especially house keeping.
Stayed 6 nights in Dec 2023
Response from Sofitel Dubai Jumeirah Beach Team on Dec 30, 2023
Dear valued guest,Thank you for taking the time to share your detailed feedback with us. We are thrilled to hear that you enjoyed your stay at our fantastic hotel, appreciating the spacious rooms with breathtaking sea views. Your kind words about our amazing staff, particularly the housekeeping team, are truly appreciated.We sincerely apologize for the inconvenience caused by the noise during the weekends. We understand how crucial a good night's sleep is, and we regret that the disturbance from the nearby club affected your experience. Rest assured, we will investigate this matter further to address and minimize any potential disruptions in the future.It's delightful to hear that you found the surrounding area appealing with various dining options and shopping opportunities. Regarding the beach loungers, we understand your concern, and we will review our policies to ensure that they align with our guests' expectations.Your feedback is invaluable to us, and we genuinely appreciate your candid comments. We hope to have the pleasure of welcoming you back in the future, providing an even more enjoyable experience.Warm regards,Guest Experience Team

6/10 Okay

Sani

Business traveler
Liked: Cleanliness, staff & service, room comfort
hotels.com booking issue still pending !
I am really unhappy about this booking through hotels.com, this was a business trip and I had to cancel a part of my trip instead of staying from the 30th to the 8th of december I stayed (booked 2 rooms) only one night and I am still been charged the full trip and impossible to talk to someone from hotels.com. I will never book through hotels.com anymore any business trip, and I hope this issue will be solved asap.
Stayed 8 nights in Nov 2023
Response from Sofitel Dubai Jumeirah Beach Team on Dec 14, 2023
Dear valued guest,Thank you for bringing your concerns to our attention. We understand the frustration you've experienced with your recent booking through Hotels.com. We want to clarify that our hotel review platform is separate from hotels.com, and we appreciate your understanding in this matter.Please rest assured that as a hotel, we take guest satisfaction seriously. We have initiated the refund process for the unused portion of your stay and have sent confirmation emails to you. If you encounter any further challenges, feel free to contact our hotel directly, and we will do our utmost to assist you.Best regards,Guest Experience Team

10/10 Excellent

Imad, Charleston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2023
Response from Sofitel Dubai Jumeirah Beach Team on Dec 1, 2023
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

8/10 Good

Olwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2023
Response from Sofitel Dubai Jumeirah Beach Team on Dec 30, 2023
Dear Valued Guest,Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

10/10 Excellent

AMJAD NASSIM, flushing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice all the way around.
Stayed 9 nights in Nov 2023
Response from Sofitel Dubai Jumeirah Beach Team on Dec 1, 2023
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

8/10 Good

Frederick, Derwood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and half board was fantastic . Great food and service at dining facility
Stayed 7 nights in Nov 2023
Response from Sofitel Dubai Jumeirah Beach Team on Nov 19, 2023
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

10/10 Excellent

Ahmed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful in this hotel
Stayed 3 nights in Nov 2023
Response from Sofitel Dubai Jumeirah Beach Team on Nov 18, 2023
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

10/10 Excellent

Lynette Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Loved Marina/Beach atmosphere. Loved buffets and surrounding dining. One concern is that at certain times of the day there's terrible traffic when entering or exiting hotel to get main boulevard.
Stayed 8 nights in Nov 2023
Response from Sofitel Dubai Jumeirah Beach Team on Nov 16, 2023
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing view.
Stayed 2 nights in Oct 2023
Response from Sofitel Dubai Jumeirah Beach Team on Nov 5, 2023
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic - will definitely return!
It was our first trip to Dubai so wasn’t sure what to expect…but loved every minute of it and will definitely return - and a big reason for that was our four night stay at the Sofitel JBR. From the moment we arrived to when we had to grudgingly leave, the experience was superb. Check in was a breeze. The room was great (and had the most fantastic view of the beach). Everyone was so friendly and welcoming, and from the lobby to the restaurant, they genuinely couldn’t do enough for you. Food was great…we also had the benefit of the Club Room facilities which I would definitely recommend, and where again the staff were so accommodating. We were recommended to this hotel by a friend, and I would have no hesitation in doing the same - whilst I know that the Dubai hotel scene is a competitive place, we’re already planning a return trip! Thanks for making our first trip to Dubai a memorable one!
Stayed 4 nights in Oct 2023
Response from Sofitel Dubai Jumeirah Beach Team on Oct 29, 2023
Dear Valued Guest,Thank you for taking the time to share your wonderful feedback regarding your recent stay at the Sofitel JBR in Dubai. We are absolutely delighted to hear about your first experience in Dubai and your stay with us.It's fantastic to know that you loved every minute of your trip, and we are thrilled to have played a significant role in making your visit memorable. Our team strives to provide a superb experience for our guests, and it's truly heartwarming to hear that you found check-in seamless, enjoyed your room with its beach view, and felt the warmth of our friendly and welcoming staff.We are pleased that you had a great dining experience in our restaurant and found the Club Room facilities to be beneficial. Your recommendation is greatly appreciated, and we're honored to have earned your trust. We are indeed in a competitive market, and your intention to return is the best compliment we could receive.Once again, thank you for choosing Sofitel JBR, and we look forward to welcoming you back for another memorable stay in Dubai. If you ever need assistance with your return trip plans, please don't hesitate to reach out to us.Warm regards,Guest Experience Team

10/10 Excellent

MAXWELL

Outstanding
Great hotel, good food and services
Stayed 3 nights in Oct 2023
Response from Sofitel Dubai Jumeirah Beach Team on Oct 29, 2023
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Hotels.com. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

10/10 Excellent

Nisha

Stayed 5 nights in Oct 2023
Response from Sofitel Dubai Jumeirah Beach Team on Nov 16, 2023
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

10/10 Excellent

WAYNE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dubai Stopover
This was our second stay and we thoroughly enjoyed our time here. It is conveniently located in the heart of the tourist precinct with a variety of eating establishments and attractions nearby. The hotel staff are very helpful and the amenities are wonderful. We wouldn't choose to stay anywhere else on our next visit to Dubai.
View from our room
Stayed 4 nights in Oct 2023
Response from Sofitel Dubai Jumeirah Beach Team on Oct 29, 2023
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Hotels.com. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WOW! What an amazing time my wife and I had at the Sofitel JBR for our 25th wedding anniversary. Staff could not do enough for us(my wife has mobility issues and walks with crutches). From reception to concierge, housekeeping, restaurant staff and bar staff, everyone played their part in making this a very special trip. Special mention must go to Tirtha, our housekeeper (loved the personal touches) and Bimarsh and the team at the pool bar! An incredible team of people work in this hotel and make guests feel special from first to last minute. This was our first time in Dubai and we will definitely be back to Sofitel JBR!
Stayed 6 nights in Oct 2023
Response from Sofitel Dubai Jumeirah Beach Team on Oct 22, 2023
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

10/10 Excellent

Sanjiv

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Sofitel Dubai Jumeirah Beach Team on Oct 16, 2023
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

2/10 Terrible

Haider

Disliked: Staff & service, property conditions & facilities
I stayed in this property i had 2 rooms both booked under same name, also the desopit was same. I checked out one 2 days prior as i was flying. After reaching airport i found out that i left my valuable in the hotel. I called my brother to check in room and later to ask reception about the checkout room if something is left out. They said yes we found values in room. My brother asked them why didnt you tell us for 2 days we were in next room, same hotel same booking reference same deposit money for booking, why is that you didnt call us in the room and tell us about the valuable left. They didnt have any answer and then the rude security officer said that its your responsibility you should have checked room. So unprofessional and unethical. I completely understand if they didnt knew but when my brother went to the reception they were like yes 2 room we have that stuff but didnt inform till 2 days.. Later when i paid the bellboy for his help and services he told me as it was valueable stuff they would have kept it and it happened multiple times. Bad service... Jawad security guy bad guy 0 star Empty reception Very bad service
Stayed 1 night in Oct 2023
Response from Sofitel Dubai Jumeirah Beach Team on Oct 14, 2023
Dear Valued Guest,Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your feedback on Expedia, through which we could see that you did not completely enjoy your experience. If possible, we would like to request you to share some details related to your stay so that we can look into what we could have done better from our side to make sure stay a memorable one. We look forward to welcoming you again soon and will ensure that you have a comfortable stay with us and please do let us know if you may need any further assistance from our side. Sincerely, Guest Experience Team

2/10 Terrible

Haider

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not recommended with family or solo. I booked a spa treatment in Sofitel Hotel Spa, upon arrival i got to know its double the price i paid as many charge higher price in 5star properties. My massage was going well when 45 min passed from my 60min treatment she said you do want special service i said what is special service. She told me 3 option: for 15minutes 1. Body to body - 2000aed 2. Only top of body to body - 1000aed 3. Hand job - 500aed I politely informed her no, she said i will do half for you. I felt so uncomfortable that i ask her to finish the massage and leave. I was not especting this from this place.. Many families come and stay here i stayed with my family multiple times. Im shocked to see this as i know it happens in dubai but im so sad it happened like this. Ashamed of sofitel hotel.
Stayed 1 night in Oct 2023
Response from Sofitel Dubai Jumeirah Beach Team on Oct 29, 2023
Dear Valued Guest,Thank you for bringing this matter to our attention. We deeply regret the inconvenience you experienced during your recent visit to the European spa at Sofitel Dubai Jumeirah Beach Hotel.Please be aware that the European spa operates independently and is not under the direct management of our hotel. We take your feedback seriously, and we will ensure that your concerns are conveyed to the spa management. Your feedback will help us maintain the quality and professionalism expected at our property.We sincerely apologize for any discomfort you encountered during your spa treatment, and we are committed to investigating and addressing this issue promptly.Your loyalty to our hotel is greatly appreciated, and it is disheartening to hear that such an incident occurred. Please rest assured that we will take the necessary steps to prevent such situations from happening in the future.Once again, thank you for sharing your experience with us, and we hope to have the opportunity to make amends and provide you with a more enjoyable and comfortable stay in the future.Best regards,Guest Experience Team

10/10 Excellent

Habiburahman

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I love everything about Sofitel Dubai Jumeriah Beach, from the clean rooms with great views, amazing, friendly staff and fantastic amenities such as an valet parking, infinity pool, gym, sauna, steam and spa. I definitely recommend staying here. The only thing i didnt love is the traffic jam around the hotel. But I definitely recommend it due to the nightlife and amenties.
Stayed 7 nights in Sep 2023
Response from Sofitel Dubai Jumeirah Beach Team on Oct 14, 2023
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Sofitel Dubai Jumeirah Beach on Oct 1, 2023
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Hotels.com. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

6/10 Okay

Hira

Traveled with family
Liked: Cleanliness, staff & service
Standards have slipped
Stayed 7 nights in Sep 2023
Response from Sofitel Dubai Jumeirah Beach on Sep 18, 2023
Dear Valued Guest,Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your feedback on Expedia, through which we could see that you did not completely enjoy your experience. If possible, we would like to request you to share some details related to your stay so that we can look into what we could have done better from our side to make sure stay a memorable one. We look forward to welcoming you again soon and will ensure that you have a comfortable stay with us and please do let us know if you may need any further assistance from our side. Sincerely,Guest Experience Team

8/10 Good

nobila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Sofitel Dubai Jumeirah Beach on Sep 18, 2023
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Hotels.com. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hôtel ! People of the pool very nice and thanks to Tariq for everything 👍 People at reception not so friendly and also in the shop. But at breakfast and dinner people were very nice, everything was perfect 👍
Stayed 9 nights in Aug 2023
Response from Sofitel Dubai Jumeirah Beach Hotel on Sep 4, 2023
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

10/10 Excellent

Gokcehan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and nice
Stayed 3 nights in Aug 2023
Response from Sofitel Dubai Jumeirah Beach Hotel on Aug 26, 2023
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

10/10 Excellent

AASIYA GULAMBASHIR

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and hotel was extremely wonderful had a pleasant stay. The breakfast had a variety of choices which we really loved. The rooms were cleaned everyday and the hotel had a great location beach near, food to eat e.t.c. Would really recommend it enjoyed are stay!
Stayed 8 nights in Aug 2023
Response from Sofitel Dubai Jumeirah Beach Hotel on Aug 26, 2023
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

10/10 Excellent

Nafisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel i have been to havnt got anything to say to fault them
Stayed 8 nights in Aug 2023
Response from Sofitel Dubai Jumeirah Beach on Aug 13, 2023
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

10/10 Excellent

Sharif

Liked: Cleanliness, staff & service
Great location close to beach and friendly staff
Stayed 4 nights in Aug 2023
Response from Sofitel Dubai Jumeirah Beach on Aug 11, 2023
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

8/10 Good

FAISAL

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy and safe and friendly
Stayed 4 nights in Jun 2023
Response from Sofitel Dubai Jumeirah Beach Hotel on Jul 2, 2023
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcome you again soon. Sincerely, Guest Experience Team

10/10 Excellent

aidan

Stayed 3 nights in Jun 2023
Response from Sofitel Dubai Jumeirah Beach on Jun 29, 2023
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Hotels.com. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

10/10 Excellent

Istiaq

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for beach holiday.
Stayed 6 nights in Jun 2023
Response from Sofitel Dubai Jumeirah Beach on Jun 29, 2023
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcome you again soon. Sincerely, Guest Experience Team

10/10 Excellent

Maritza

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 5 nights in Jun 2023
Response from Sofitel Dubai Jumeirah Beach on Jun 29, 2023
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcome you again soon. Sincerely, Guest Experience Team

8/10 Good

Eli, nutley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Average hotel
Stayed 2 nights in Jun 2023
Response from Sofitel Dubai Jumeirah Beach Hotel on Jun 24, 2023
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcome you again soon. Sincerely, Guest Experience Team

10/10 Excellent

Jody Marie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, great stay, can’t fault it!
Stayed 9 nights in Jun 2023
Response from Sofitel Dubai Jumeirah Beach Hotel on Jun 24, 2023
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcome you again soon. Sincerely, Guest Experience Team

10/10 Excellent

dorinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the Sofitel. We were lucky enough to be upgraded to a Junior Suite which was lovely. The hotel is just off JBR beach so we spent some time at the beach and some time at the pool. All staff are very friendly and helpful.
Stayed 8 nights in Jun 2023
Response from Sofitel Dubai Jumeirah Beach Hotel on Jun 18, 2023
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcome you again soon. Sincerely, Guest Experience Team

8/10 Good

Sonia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and an amazing hotel with great facilities. The staff were helpful, especially Arif who would do the daily housekeeping. The hotel was right by the beach, and a convenient location to the malls and for sightseeing.
Stayed 6 nights in May 2023
Response from Sofitel Dubai Jumeirah Beach on Jun 6, 2023
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcome you again soon. Sincerely, Guest Experience Team

10/10 Excellent

Natasa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
everything was just GREAT! Would recommend this hotel to everyone, staff was very friendly and courteous
Stayed 6 nights in May 2023
Response from Sofitel Dubai Jumeirah Beach Hotel on May 30, 2023
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on ebookers. We look forward to welcome you again soon. Sincerely, Guest Experience Team

6/10 Okay

Audrey

Traveled with group
Disliked: Staff & service
Stayed 10 nights in May 2023
Response from Sofitel Dubai Jumeirah Beach Hotel on May 30, 2023
Dear Valued Guest,Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your feedback on Hotels.com, through which we could see that you did not completely enjoy your experience. If possible, we would like to request you to share some details related to your stay so that we can look into what we could have done better from our side to make sure stay a memorable one. We look forward to welcome you again soon and will ensure that you have a comfortable stay with us and please do let us know if you may need any further assistance from our side.Sincerely,Guest Experience Team

10/10 Excellent

Rana

Liked: Cleanliness, staff & service, property conditions & facilities
Gréât staying clean and friendly perfect location highly recommended
Stayed 5 nights in May 2023
Response from Sofitel Dubai Jumeirah Beach Hotel on May 23, 2023
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcome you again soon. Sincerely, Guest Experience Team

4/10 Poor

Daniel

Stayed 4 nights in May 2023
Response from Sofitel Dubai Jumeirah Beach on May 20, 2023
Dear Valued Guest,Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your feedback on Hotels.com, through which we could see that you did not completely enjoy your experience. If possible, we would like to request you to share some details related to your stay so that we can look into what we could have done better from our side to make sure stay a memorable one. We look forward to welcome you again soon and will ensure that you have a comfortable stay with us and please do let us know if you may need any further assistance from our side.Sincerely,Guest Experience Team

10/10 Excellent

Jean-Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, incredibly clean.
Stayed 5 nights in May 2023
Response from Sofitel Dubai Jumeirah Beach Hotel on May 17, 2023
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcome you again soon. Sincerely, Guest Experience Team

10/10 Excellent

ABDULLAH

Stayed 5 nights in Apr 2023
Response from Sofitel Dubai Jumeirah Beach on May 4, 2023
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Hotels.com. We look forward to welcome you again soon. Sincerely, Guest Experience Team

2/10 Terrible

Ryan

Disliked: Staff & service
Stayed 3 nights in Apr 2023
Response from Sofitel Dubai Jumeirah Beach Hotel on May 17, 2023
Dear Valued Guest,Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your feedback on Expedia, through which we could see that you did not completely enjoy your experience. If possible, we would like to request you to share some details related to your stay so that we can look into what we could have done better from our side to make sure stay a memorable one. We look forward to welcome you again soon and will ensure that you have a comfortable stay with us and please do let us know if you may need any further assistance from our side.Sincerely,Guest Experience Team