Ratings based on 540 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
by A verified traveler from ireland
Not close enoughPosted Oct 21, 2014
Pros: Food good staff polite
Location: Too much traffic
Pool area too small not enough space to lie in the sun Hairdresser not good and way too expensive €52 for a wash & blow dry
for Everyoneby A verified traveler from uk/ east sussex
Nice big hotel with great locationPosted Oct 16, 2014
Big hotel, minute away from the beach, great food, free wifi, great rooms, friendly and helpful staff ( bit disappointed they spoken french more then English but not a problem) great location with cheap taxis outside which will take you anywhere you want, wouldn't go there with kids as swimming pool is small but for friends or couple stay is perfect,definitely will visit again
for Everyoneby A verified traveler from Perth Australia
Great location easy access to beachPosted Oct 12, 2014
Location: Lots of entertainment ,retail and dining opportunities on thhe beachfront for all ages
Only criticism was our room wasn't available for checkin until 4.30 pm., However we were well compensated with a surprise room upgrade and late checkout of 3pm was granted upon our request. The room was lovely,terrific ocean views from balcony and well appointed and very comfortable. Restaurants,pool and all amenities offered quality comfort and service too.Very friendly,helpful and polite staff. Would confidently recommend this hotel as we thoroughly enjoyed our stay.
for Everyoneby A verified traveler
Excellent location close to beach and shopsPosted Oct 5, 2014
Pros: Very clean and staff very helpful nothing was too much trouble couldn't falt anything
Cons: Nothing plenty of security in and around the hotel and beach area made us feel really safe
Location: Location so close to everything just to sit and relax on the seated areas on the beach area plenty of excersize equipment & running track
Eating out most of the time we liked the closeness of the eateries and assortment of stores a bit of building work going on around but no way interfered with our holiday not even much noise All good with the hotel staff really enjoyed our three night stay
for Everyoneby A verified traveler from Australia
Nice Hotel in great location.Posted Oct 5, 2014
We enjoyed 2 nights at the Sofitel on our way home from Europe (5 busy weeks away) We thoroughly enjoyed our stay - lovely hotel with very accommodating staff - always concerned about your comfort. Hotel is in a great location with easy access to the beach and lots of restaurants within walking distance - mostly along the waterfront - and there is a lovely walkway just to stroll along. We are sure that, once all the construction in the area has been completed, it will be twice as good.
for Everyoneby A verified traveler from Houston
Very Happy with Our StayPosted Oct 5, 2014
My wife and I stayed two nights and we were very with the service, facilities, and location. It's walking distance to a great beach with services available such as umbrellas and chairs, many restaurants, and even some outdoor work out equipment along the beach walk path. Internet wi-fi worked great. Be prepared to take a 20-30 minute cab ride to visit the Emirates mall or Burj Khalifa, but cab rides are inexpensive being about $15 USD for that distance. It's worth it to stay on Jumeirah Beach!
for Everyoneby A verified traveler
A very nice hotelPosted Oct 4, 2014
Pros: The beach is located across the street and shopping!
Cons: More movie channels!
Hotel is in a good location. I will come and stay again!
for Everyoneby A verified traveler from australia
Great hotel, close to the beachPosted Oct 3, 2014
Pros: The staff and great facilities
Cons: Lighting a liitle dull overall in the room
Location: Everything is so spread out in Dubai so the location was of no issue.The beach was about 200 metres from the hotel and plenty food places.
Overall experience was great, no complaints at all about the hotel and staff running it.
for Everyoneby A verified traveler from Sydney
Great Hotel close to the beach.Posted Oct 2, 2014
My husband and I spent two nights at The Sofitel. We arrived early after a flight from France. Although we couldn't check into our room till 3pm, the staff kindly looked after our luggage & recommended we use the shower & pool families till a room became available. The pool area was great! The staff contacted us at 12pm with our room available...great view, on the 20 floor, looking over to the beach. Our room was spacious & modern, very comfortable bed, great air conditioning! All staff were friendly and helpful. I would stay again.
for Everyoneby A verified traveler from United States
Nice 4 star, but has some work to become a 5 star.Posted Oct 1, 2014
Pros: Great location, clean, and great but expensive breakfast buffet!
Cons: Train staff how to be more focused on the staff than their buddies. I know there is a language and cultural difference, but just have them listen!
Location: Beach and shopping malls, everything else is a taxi ride away.
Overall it is a nice 4 star hotel that needs some work to become a 5 star in Dubai. Staff training and attention to details in the room and service area is lacking. There are other little things that this hotel misses, for example: - A top sheet would have been nice since the duvet was way too thick and the air conditioner worked only sometimes. - The door was not properly sealed, so you could hear everything going on in the hallway deep inside the bedroom. - The bar felt cold and uninviting.