Ratings based on 428 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 21, 2015
Very Good. Nice, clean and comfortable hotel. Free car parking and WiFi. Paid for breakfast but kids ate free.
4 out of 5
Recommended
for Families
by A verified travelerfrom Bayern

Dubai mit Familie

Posted Apr 13, 2015
Pros: zentrale Lage
Cons: Leider ist die Aussicht vom Pooldeck total zugebaut. Schade
Location: Metrostationen und Mall of the Emirates
Zentrale Lage in Laufnähe zur Mall of the Emirates, nahe zu 2 Metrostationen. Pool am Dach ausreichend zum ERfrischen nach Besichtigung. Frühstücksbuffet toll. Preise für Abendbuffet human und alles sehr lecker.
2 out of 5
by A verified travelerfrom Dubai

Hotel menteur

Posted Apr 13, 2015
Chambres donnant sur un building en travaux! Réveil garanti à 6h du matin. Chambres vendue sous le nom de suite mais petite. Nom de l'hôtel trompeur! Personnel arrogant et non serviable (spécialement la réception de nuit). Novotel c'est fini pour la vie !
4 out of 5
Recommended
for Everyone
by A verified traveler

Toppenhotell men med jättehårda sängar!!!!!

Posted Apr 13, 2015
Pros: Rent och fint med jättegod frukost.
Cons: Sängarna!
Location: Bra utgångsläge.
Bästa resan. Vägg i vägg med Emirates mall. Annars får man ta taxi som är billigt.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great experience

Posted Apr 7, 2015
Great experience would highly recommend it, close to all amenities, metro - malls
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location

Posted Apr 6, 2015
This hotel is in a nice location with close distance to metro station and some excellent restaurants around it.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston, TX, USA

Convenient location to metro and Mall of Emirates

Posted Apr 5, 2015
Pros: Location and cleanliness.
Location: Very, very nice location.
They were ready for us, checked us in early and always helped with answers to our questions. Clean and comfortable. The metro (tram) made it easy to get anywhere and was in walking distance as was the Mall of the Emirates.
4 out of 5
Recommended
for Families
by A verified traveler

Good for family

Posted Mar 28, 2015
Family suite is comfortable for 2 adults and 2 children. Each child can have own bed. Breakfast buffet was OK for add-on price in Expedia, but nothing special. It does save time to eat a healthy breakfast at the hotel. One has to cross a busy road to get to the mall, and there is not a traffic signal pedestrian crossing. Lots of eating options in the mall.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom BW

Posted Mar 22, 2015
Pros: Personal, Früstück, Lage und Erreichbarkeit
Cons: Wifi könnte etwa schneller sein
Location: Mall of the Emirates, gut in der Mitte zwischen Marina und old Souk gelegen, guter Anschluss an die Metro
Gut an der Mall of the Emirates und der Metro gelegen, gutes Früstücksbuffet, super nettes Personal das sich um alles Belange kümmert. Sehr zu empfehlen
Comment from Hotel Management
Mar 27, 2015 by ibismoe, Hotel Management
Dear M. Sid, Thank you for taking the time to share your experience and for choosing to stay at Suite Novotel Mall of Emirates Dubai. It is our mission to delight our guests every time and we are glad that you left with pleasant memories. I have shared your feedback with the team as a means of encouragement to them to continue to give the best service to all our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Laszlo Jaszberenyi General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto, Canada

Nice hotel. Walking distance to mall and metro

Posted Mar 18, 2015
very nice hotel. Good breakfast and friendly staff. I will stay there again when next I visit Dubai.
Comment from Hotel Management
Mar 21, 2015 by ibismoe, Hotel Management
Dear M. widad, Thank you for taking the time to share your experience and for choosing to stay at Suite Novotel Mall of emirates Dubai. It is our mission to delight our guests every time and we are glad that you left with pleasant memories. I have shared your feedback with the team as a means of encouragement to them to continue to give the best service to all our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Laszlo Jaszberenyi General Manager