Pool

Reviews of Sun and Sands Hotel

3 out of 5
Sun and Sands Hotel
37th Street, Al Rigga Road, Clock Tower, Dubai

Reviews

6.0
Rating 10 - Excellent. 30 out of 323 reviews" "
Rating 8 - Good. 96 out of 323 reviews" "
Rating 6 - Okay. 91 out of 323 reviews" "
Rating 4 - Poor. 50 out of 323 reviews" "
Rating 2 - Terrible. 56 out of 323 reviews" "

6.4/10

Cleanliness

6.6/10

Staff & service

7.4/10

Amenities

5.8/10

Property conditions & facilities

3.0/10

Eco-friendliness

Reviews

4/10 Poor

Davinder

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
No room service
Stayed 1 night in Feb 2022

2/10 Terrible

Hossein

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have never been in such a Dirty hotel
Stayed 1 night in Dec 2021
Response from Thanks & Regards on Jan 13, 2022
Dear Guest, Thank you for staying at Sun and Sand Hotel Al Rigga, It was truly a pleasure having you with us and thank you for sharing your experience. We have noted your concerns and same have been communicated to the concerned departments. Please accept my sincere apologies for the inconvenience caused during your stay. It is only your valuable comments and suggestions that help us in our continuous endeavor to make improvements. We greatly value your patronage and look forward to the pleasure of welcoming you back.

8/10 Good

Abbas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Very well placed hotel near to the metro, rooms were clean and service was good as well. Breakfast was good too.
Stayed 6 nights in Feb 2020

8/10 Good

KhandanRezvanne, Cincinnati, Ohio

Business traveler
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Location was near the airport, so it was easy to get to the hotel and go to the airport. It was also in the middle of the nice businesses.
Stayed 4 nights in Jan 2020

10/10 Excellent

Kenny Lyn Joi

Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Oct 2019

4/10 Poor

mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Carlos

Business traveler
Liked: Staff & service
Stayed 1 night in Aug 2019

8/10 Good

Veeraj, bahrain

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
place was good, rooms were good and spacious and very nicely furnished. room service was good. But what i dint like about the managenent was, the room service lady had entered our room in our absence using her access card. our door was open, and she was cleaning the bed as we entered. we had our valuables in the room. it is not right for the staff to get into the room without our permission. overall experience was great. totally worth it for the price.
Stayed 4 nights in Aug 2019

2/10 Terrible

waleed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Gentry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasure to stay at this location
Stayed 1 night in Jul 2019

8/10 Good

Abdulhamid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location 👍
In d heart of the city,
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty
The room was really dirty and the fridge did not work. There were so many stains on the walls and mirror.
Stayed 1 night in Apr 2019

10/10 Excellent

Sunna

Liked: Cleanliness, staff & service, room comfort
Very friendly staff.
Stayed 3 nights in Apr 2019

6/10 Okay

Ahmad

Disliked: Room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
I like the way that receptionist welcomed me once I boarded in , specially the front desk girl ( was very skilled ) and one guy
Stayed 8 nights in Mar 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
receptionists very tough very pompous ,,they did not know how to deal with clients ,,it is very bad experience i will never vist this hotel again and please do not send any clients their again
Stayed 1 night in Feb 2019

8/10 Good

Shravan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Do not stay at this hotel. Not good at all... pictures are deceiving.
Stayed 3 nights in Oct 2018

4/10 Poor

Joseph, London uk

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
On arrival went to the bedroom it smells of cigarettes so we called reception as we booked none smoking room, a staff member came and spray the room with air freshener. They are clubs in the hotel that made sleeping difficult for us, towels were old and hard to use on your skin. Breakfast was horrible I had toast and tea and portion of fruit the whole time I was there. The staff attending the dining room don’t clean tables and change table clothes after use. The reception and butlers were very help and the handy man good. Will not recommend this place with young family
Stayed 7 nights in Oct 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Zia

Liked: Staff & service, property conditions & facilities
Zia USA
There were music playing all night and can heard in side bed room in 5th floor
Stayed 4 nights in Jun 2018

8/10 Good

Zia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have great time. Good service and close to metro station.
Stayed 4 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is good, local area is ok.
Pretty good Hotel near a subway station and several restaurants but not much else in the area. There are three clubs in the hotel along with a restaurant and bar. It works for something cheap to midrange in Dubai.

4/10 Poor

AQIL A ABBAS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Cherry, London

Liked: Staff & service, room comfort
Nice hotel close to City n near to Al Rigga Metro.
Staff were very friendly and helpful. I felt comfortable and welcomed.
Stayed 6 nights in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was good overall but the breakfast was monotonous, no variety. The same thing everyday for 10 days. Need to work on having varieties in the breakfast. it was tiring after a while. will appreciate improvement on next stay.
Stayed 7 nights in Dec 2017

4/10 Poor

SAM, LONDON

Disliked: Staff & service, property conditions & facilities, room comfort
CLOSE TO MAIN AL RIGGA ROAD
TERIBBLE AT NIGHT VERY NOISY AFTER 11 PM LOUD MUSIC AND DANCING TILL EARLY MORNING STAFF AT RECEPTION ARE UN HELPFUL BEAKFAST VERY FEW ITEMS.OPENED BUTTER,NO FRIUTS,TOMATTOS AND FINELY CUT GREEN PEPPER! YOU HAVE TO ASK FOR TEA BAGS ASK FOR MILK AT TIMES CUTTLERS WERE NOT CLEAN
Stayed 7 nights in Oct 2017

6/10 Okay

Pat, Liverpool

Liked: Property conditions & facilities, room comfort
Was ok to see a different side to Dubai .
We were on 5th floor and could still hear the nightclub on 1st floor until 3am , then woken up again around 4am by local mosque calling . Breakfast served in function room , serving dishes on set up makeshift table . Breakfast not good , not even basic cornflakes , only cereal offered muesli ,. Swimming pool ok , 9-5pm - could be open longer . separate sauna / steam room in changing rooms for male / female , not even turned on . The whole place / decor carpets / curtains is dark and depressing .
Stayed 3 nights in Oct 2017

6/10 Okay

Verified traveler

Satisfactory
Housekeeping and bellboys were very helpful and accommodating. Lady receptionist was a bit abrupt and did not give general information about hotel until we inquired about these. She did not even inform us that we left an identification card in the reception. Fortunately I checked the next day and found out an ID was missing. Room comfort and cleanliness is satisfactory. If you're looking for an inexpensive hotel that is close to everything like the metro station, malls and restaurants, this place is worth considering. If you don't mind the noise of the club that can be heard from the ground floor up to the second floor until well past midnight. It was really loud.
Stayed 5 nights in Sep 2017

8/10 Good

Ahmed, UAE

Liked: Staff & service, property conditions & facilities, room comfort
good budget hotel
It was good
Stayed 1 night in Sep 2017

8/10 Good

mohammed, united kingdom

Liked: Cleanliness, property conditions & facilities, room comfort
Good location
Good location but the restaurant staff could do with some customer services training.
Stayed 3 nights in Sep 2017

6/10 Okay

Khurram

Stayed 2 nights in Sep 2017

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Thomas, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay & Wonderful Staff
I stayed for a week and I have no complaints about anything. This was my 5th stay with the Sun and Sands and each time has been a pleasant stay. The staff always greets me with a smile and helpful with any questions or request I might have. The Metro is steps away and stores and places to eat are just down the street. The clubs are a good place to relax and have a drink or two or maybe three LOL

8/10 Good

Syed Ahsan Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was good stay
rooms were clean and check in was quick and bell boy and other services were good. 4 to 5 items were in buffet breakfast.metro was near.only thing that matter in Dubai hotels is night club so hotels should use separate elevator or entrance for hotel guests and club customer

6/10 Okay

Tarmo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nothing special
Adequate hotel, but nothing impressive. Location was good - close to the airport and easy axcess to metro. Staff was helpful. Negatives: rooms were shabby, breakfast poor, the pool out of order.

6/10 Okay

fayden, the Bronx

Liked: Cleanliness
Good location, fine for the price
Free parking, two English language channels (CNN -gag and one movie one. Swimming pool closes at 5pm, noist disco even up to floor 6. You have to ask for a coffee pot. Didn't have breakfast with my $60 rate. Good location 2½ blocks from Al Rigga metro. Fine for the price.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Budget-minded hotel, wonderful staff & location
I needed a place to stay for one night after arriving from the airport. The location of the hotel could not be better. It is very close to the metro, and the off-street parking also makes it very convenient for those who've rented a car. The staff were very friendly and provided complimentary fruit juice on check-in. The room rate was very reasonable, so I was delighted at the level of service provided by the staff. The condition of the room was as-expected for the price. However, the bathroom was in need of more thorough cleaning, and the street noise was excessive. Overall, this hotel is not for pampered Western tourists, but it is a good budget-minded option for seasoned travelers and those not sensitive to noise and odors.

8/10 Good

Shravan

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient
Good

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was fantastic, thank you.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very nice staff complement your great stay

6/10 Okay

Verified traveler

music noise
some noise of the clubs.

4/10 Poor

sheharyar, US

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Value oriented offering
This is a low budget hotel, in the heart of an immigrant neighborhood. The hotel is overloaded of an Arabic perfume and is overbearing. Night clubs inside the hotel and in every other surrounding hotel.

8/10 Good

Majed

Liked: Cleanliness, staff & service, property conditions & facilities
sleep and go
clean room, good for relax and go

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort