Ratings based on 67 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveler

A Hidden Gem

Posted Nov 21, 2014
Pros: Very clean, nice rooms, friendly and helpful staff. Great value for money. Free WiFi in rooms.
Cons: More loungers around pool.
Location: Central to 'new' Dubai - Marina, Downtown, Burj Khalifa, Burj Al Arab, Malls etc. Check out JBR Walk - lots of nice restaurants and a public beach.
Having previously lived in Dubai I chose this hotel mainly for its location - close to the malls, downtown for Burj Khalifa, and Dubai Marina. Taxi's in Dubai are dirt cheap and easy to hail straight outside the entrance. Given the rates compared to many others in its class I was pleasantly surprised. The hotel is clean, modern and the staff are very friendly. The amenities are good, even though I didn't have time to use the spa or dine in any of the restaurants. The pool is also a decent size although the loungers did get taken up pretty quickly. The main thing that struck me was the quality of the rooms - spacious, modern and clean, crisp sheets. Overall a very pleasant stay and I would definitely stay again with the family.
3 out of 5
by A verified travelerfrom England

My RANT on Time Oak Hotel ...

Posted Nov 17, 2014
Pros: The location was convenient and had an outside pool.
Cons: Customer service - how to handle a problem appropriately and not expect the visitor to compromise completely.
I booked and pre-paid approximately 6 weeks out, specifically for a non smoking twin room (Superior Suite). As 2 female friends travelling, one on business and the other as company, we arrived 9pm and was expected to sleep together in a king size bed in a room smelling of smoke. I was distressed and ended up on a 'put up' bed in the lounge room with 3 days of business meetings ahead of me. Receptionists on arrival and the next morning just stare at the computer as if expecting an answer to appear. Then, blamed the hotel for being full, and Expedia for not confirming twin beds. No sorry, no attempt to do any thing else - of course they have my money. The bathroom had slow draining sink water, the toilet required the flush button to be pushed and held in for at least 30 seconds to ensure a clear toilet.
4 out of 5
for Everyone
by A verified travelerfrom Hamburg

Immer Wieder

Posted Nov 16, 2014
Pros: Groesse und Ausstattung der Zimmer, reichhaltiges Buffet
Cons: Alkohol verkaufen
Location: gute Lage, Metro in direkter Laufnaehe
4 Tage spontan, alles super gewesen! Haben eine Kombination aus Kultur, Strand, Sightseeing und Partz machen wollen und konnten dies vom Hotel aus alles gut erreichen. Einkaufsmoeglichkeiten befanden sich in der Naehe, ebenso wie gute Restaurants und der Strand.
5 out of 5
for Everyone
by A verified travelerfrom C

Beautiful hotel well placed

Posted Nov 10, 2014
Staff were so kind and couldn't do enough for us, arriving 4 hours before check-in they looked after our bags and let us use their facilities including pool, jacuzzi and steam rooms, giving us towels too. They let us into our room 2 hours earlier too. Hotel is well placed but in typical Dubai style you'll need a taxi to get around. Food etc is expensive. But there are shops nearby. Suites are huge with kitchen, lounge, balcony and bedroom. A quiet, beautiful retreat
5 out of 5
for Everyone
by Aidafrom manchester

Fantastic hotel, perfect location

Posted Apr 23, 2014
Pros: The service from all staff members we came in contact with is exceptional.
Cons: The temperature of the pool water should be few degrees cooler in order to be able to cool down in the pool.
Location: Convenient location to explore Dubai by Metro, taxi or car. Close to Marina, Palm, jumeriah beach and Mall of Emirates. Supermarket is close by .
The hotel was great. Comfortable apartment, sufficient pool area, gym and steam room facilities and free wifi. We stayed for 10 days in the hotel and it was home from home. The hotel is situated in the Internet City area of Dubai which is a very convenient area for exploring Dubai. It's located about five minutes from the Metro station and about the same distance to the supermarket. The staff in the hotel is fantastic- nothing is to much trouble for them and the service that we received through our stay is definitely a 5*.
3 out of 5
for Getaway With Friends
by Fridafrom Göteborg

Inget extraordinärt

Posted Mar 28, 2014 on Hotels.com
Hotellet, dess faciliteter och rum var bra - inget extraordinärt så man får lite vad man betalar för. Hotellet har en icke alkoholpolicy vilket vi märkte när vi kom dit så de serverar ingen alkohol varken i baren vid poolen eller i minibaren på rummet. Läget på hotellet ligger lite utanför marinan (inte gångavstånd då det är motorväg emellan) dock vet alla taxichafförer vart Tecom och TIME hotell ligger så att ta sig dit var aldrig något problem. Vi bokade två king size sänger men ett sådant rum fanns tydligen inte - det fanns bara rum med en king size och 2 enkelsänger (då det stod 2 king size på hotels.com så blev vi lite besvikna över detta).
4 out of 5
by Henrikfrom København

Rummelige lejligheder med begrænsede faciliteter

Posted Mar 23, 2014 on Hotels.com
Fantastiske lejligheder / suiter til den store familie og meget velegnet til længere ophold. Faciliter til børn er dog begrænset og stærkt overdrevet i annoncen. Service er helt i top, og maden bestemt i den gode ende. BEMÆRK - der serveres IKKE alkohol på hotellet; som sådan ikke et problem, men det kunne være fornuftigt at oplyse om dette i annoncen!
5 out of 5
by Michael Bengtsson

Posted Mar 11, 2014 on Hotels.com
1 out of 5
by Josh

Watch out...they overbook!!

Posted Mar 2, 2014
Disappointly they did not honour the room category booked. It was a fight to get a 2 bed apt rather than 1 bed apt. It wasted half a day!
5 out of 5
for Overnight Stay Before Destination
by Andrewfrom Abu Dhabi

Hotel was excellent

Posted Mar 1, 2014 on Hotels.com
Great service. Very happy and will defiantly consider staying again.