Ratings based on 126 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to Downtown, Clean Hotel, Good Prices

Posted Aug 4, 2014
Pros: Breakfast Buffet.
Cons: More shuttles or transportation to Dubai Mall.
Location: Downtown near Dubai Mall.
It's not walking distance to Dubai Mall...it takes about 15-20 minutes, and in the Dubai heat, it'll feel longer. The hotel itself is nice. Nice decor. Good breakfast options. Rooms are all same size (not big). Room was clean when we visited. Nice Staff, they allowed us to have a late check out because we are Expedia Gold members.
Comment from Hotel Management
Aug 26, 2014 by Stefan V, Hotel Management
Hi, Thanks a lot for your comments, we were delighted to hear that you enjoyed your stay. We have to agree with you that during summer, it feels longer walking to Dubai Mall, however we still have guests who do it, myself included. We hope to have you with us again on your next visit to Dubai. Best wishes, Stefan
1 out of 5
by A verified traveler

Posted Jun 7, 2014
The staff reception they are not expert and when i check in they really take time ....
Comment from Hotel Management
Jun 21, 2014 by Daniel, Hotel Management
Hi, Thank you for your comments, my apologies for the check in experience, please rest assured your comments have been shared with the team. I do hope the rest of your stay went well and look forward to welcoming you back to Vida on your next visit to Dubai. Best wishes, Daniel
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay, excellent staff.

Posted May 26, 2014
Really helpful staff. Food was good. Room was always clean. Great location. Highly recommend.
Comment from Hotel Management
May 30, 2014 by Stefan V, Hotel Management
Hi, Thanks alot for the 5 star review, we were delighted to hear that you enjoyed your stay and we look forward to welcoming you back on your next visit to Dubai. Best wishes, Stefan
5 out of 5
Recommended
for Everyone
by Robert from Kent

Vida Hotel

Posted May 2, 2014
Pros: It was a central location, very modern and exceptionaly clean.
Cons: No nothing comes to mind.
Location: We were in the centre of Down town Dubai so everything was within 10 minutes walking distance.
It was a magnificent stay, the hotel and the people were great and coundnt do enough for us.
Comment from Hotel Management
May 15, 2014 by Stefan V, Hotel Management
Hi Robert, Thanks for the great comments, we were delighted to hear that the team took great care of you and that nothing was too much trouble. We are looking forward to welcoming you back on your next visit to Dubai. Kind regards, Stefan
5 out of 5
Recommended
for Everyone
by Architect from Saudi Arabia

Nice, cozy and convenient location

Posted Apr 1, 2014
Pros: Location, Size,
Cons: Lobby
Excelent location on the Shiekh Muhamad Boulevard....close to Dubai Mall...the largest shopping center in the region...you have multiple coices from more than 40 Restaurants on the boulevard... Friendly staff and nice facilities...The bathroom design was not the gratest, but....
Comment from Hotel Management
Apr 2, 2014 by Stefan V, Hotel Management
Hi Architect, Thank you for your review, we were delighted to hear that you enjoyed your stay and we look forward to welcoming you back on your next visit to Dubai. Best wishes, Stefan
5 out of 5
Recommended
for Everyone
by Ali from Saudi Arabia

Great Hotel for a quick get a way.

Posted Mar 19, 2014
The location is great, next to the mall and assorted restaurants. And the metro station is only 15 minutes away.
Comment from Hotel Management
Mar 26, 2014 by Stefan V, Hotel Management
Hi Ali, Thanks for the review, we were delighted to hear you enjoyed your stay and look forward to welcoming you back for another "quick getaway". All the best, Stefan
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Mar 2, 2014 on Hotels.com
Comment from Hotel Management
May 24, 2014 by Stefan V, Hotel Management
Hi, Thanks for the 4 stars, we were delighted to hear that you enjoyed yourself and look forward to welcoming you back on your next visit to Dubai. Best wishes, Stefan
4 out of 5
Recommended
for Everyone
by Alex from Dallas

Modestly priced high end hotel in Downtown Dubai

Posted Feb 17, 2014
Pros: Walking distance to a lot of entertainment, view of Burj Khalifa, restaurants, decent priced hotel
Cons: more sound proofing in the walls??
Location: on the ring around the Burj Khalifa - walking distance to the mall and uncountable restaurants
Was in Dubai for a trade show so I wanted to stay in downtown in walking distance to the Burj Khalifa and Emirates Mall. Lots of restaurants and hotels in walking distance. The world trade center was maybe a 10 minute cab ride with traffic. Hotel is visibly very nice though not as quiet as one would hope - wasnt really a big problem though. Two high end restaurants in Hotel - the french one is one of the hottest restaurants in the city right now to go to - both are quite expensive though.
Comment from Hotel Management
Aug 30, 2014 by Stefan V, Hotel Management
Hi Alex, Thank you for the review we were deighted to hear that you enjoyed your time and look forward to welcoming you back on your next visit to Vida Downtown. Best wishes, Stefan
Comment from Hotel Management
Feb 26, 2014
Hi Alex, Thank you for the review we were deighted to hear that you enjoyed your time and look forward to welcoming you back on your next visit to Vida Downtown. Best wishes, Stefan
5 out of 5
Recommended
for Business Travelers
by Ron from Singapore from Singapore

The stay was too short

Posted Jan 20, 2014 on Hotels.com
The Vida is a very nice and comfortable hotel. Their front desk staff were excellent and other staff that I interacted with were also very nice and professional.
Comment from Hotel Management
May 3, 2014 by Stefan V, Hotel Management
Hi Ron, Thanks for your review, we were delighted to hear that you enjoyed your time and that all the team took great care of you. We look forward to welcoming you back on your next visit to Downtown. Best wishes, Stefan
2 out of 5
by Semih

Staff lacks training

Posted Jan 13, 2014
I was checking in at 8:00 pm and am told that my room is not ready! Without an apology, expecting me to consider this as "normal". In general staff does not know how to speak to a customer and manage expectations.
Comment from Hotel Management
Mar 26, 2014 by Stefan V, Hotel Management
Dear Semih, Thank you for your review, I was very disappointed to hear that you did not receive the level of service that we pride ourselves on. 8 pm is certainly too late to not have your room ready and this should have been handled differently and for that I do apologise. Please let me know when you are thinking of returning to Dubai as we would love to see you in the hotel again and have you experience the level of service that we are proud of. Best wishes, Stefan