“a palace in the middle of busy lucknow”

it was awesome - fresh, clean and great service. only thing that needs attention is the laundry services...my clothes smelt like "jeyes blu fluid...or petrol" after paying a fortune, i had to send it back for washing. the other thing they can improve on is vegetarian cakes/sweets. the reception staff are really professional and great.

“Very Nice place to stay”

The hotel is very close to the mall of Emirates and a few minutes walk to the Metro station, good maintenance and very friendly staff. The rooms are cleaned every day unless you request otherwise. As a business man I rely on the internet as well as printing and scanning service of the hotel. The only downside of this hotel is the internet which is very slow , when you complain they will tell you to switch the router OFF and ON, the router is located behind the TV set and not a safe place to play with the electrical instruments!!! I requested the wire internet instead of WIFI , that was a bit better. The rooms are designed and furnished for tourist travellers only and there is nothing for business travellers, no desk or proper chair, so you will have to work on the dinning table which is not suitable as a work station. The price is good and if you stay for long period you will get especial offers!!

“INFESTED WITH BED BUGS”

I Stayed here from the 9th -14th Sept 2011. Was put in room 507, rooms are nice and hotel staff helpful. No food is served in the hotel though and no running hot water if u like hot baths, at best tepid water. First day, I noticed a HUGE insect crawling on the couch, didnt find out till the last night that it was a bed bug. Becoz the Hotel GM admitted to me that they had a bed bug problem on the last night when they had to change my room due to the bed bugs. Couldnt sleep the last night coz the bed bugs bit me and my daughter all over. The GM's explanation was that "the guests bring the bed bugs but we fumigate every 15 days". Not a good enough excuse to me. if a hotel has huge bed bugs, it means its not clean. I killed 4 bed bugs in total, 3 on ourbed and 1 on the couch. that is 4 too many! This experience had my skin crawling for days. Other than this bed bug experience, this would have been the perfect hotel to go back to bcoz its right next to the Emirates Mall. Will upload pictures of the bed bugs on Trip Advisor as Expedia has no provision for pictures.