Ratings based on 239 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Perfectly situated.

Posted Sep 13, 2014
Just had a one night stay after travelling back in to Dubai from Abu Dhabi. When we checked in, we were upgraded to a studio which was lovely and spacious. Hotel is situated near Burj Khalifa so lovely view, and near both Dubai mall and Mall of the Emirates within decent distance. All in all nice stay and would recommend to others.
Comment from Hotel Management
Sep 19, 2014 by Kinan, Hotel Management
Dear Guest, Thank you for sharing your stay experiences with us. I am very pleased to hear that you had a nice stay with us and glad that you find also our location very convenient. I’ll share your comments with the rest of my colleagues who will be equally pleased to hear that you had an enjoyable stay. We are looking forward to another memorable stay and thank you for the recommendation. Warm regards, Kinan Al Ghraoui General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne, Australia

Nice room, close to Dubai Mall & Metro stations

Posted Jul 8, 2014
Location: The Arabian Adventures desert safari was sensational and well worth while doing. A visit to the Gold souk is also worth while
The hotel was in a reasonable location close to dubai mall and metro stations that enabled my wife and I to travel to other areas like downtown dubai, the marina, dubai creek etc. The city is very spread out (across maybe 15km ) but the train was easy to use and taxis were cheap. The hotel was good but I got a bit of a vibe that I couldn't trust some of the hotel staff at the front desk during a few encounters regarding payment
Comment from Hotel Management
Sep 19, 2014 by Kinan, Hotel Management
Dear Guest, Thank you for giving our hotel a good rating and we are glad that you found our location a very convenient one and for sharing your concern following your recent stay with us. Your comment has been addressed to the concerned department and we hope you will allow us the opportunity to serve you better in the future. Sincerely yours, Kinan Al Ghraoui General Manager
4 out of 5
Recommended
by kbagga

This traveler left a rating score only Posted Jul 2, 2014 on Hotels.com
5 out of 5
Recommended
by Mfrom Khan

Posted May 29, 2014 on Hotels.com
Extremely satisfied, from the moment I checked in the staff was very professional , courteous and accommodating .they had a very nice breakfast buffet , the gym was more than adequately equipped with a sauna, jetted tub ,swimming pool with temperature controlled swimming pool on the roof with a nice view of the city
Comment from Hotel Management
Aug 2, 2014 by Kinan, Hotel Management
Dear Guest, It is a pleasure to receive a comment especially when it is a positive and up to the guest satisfactions. We always strive to ensure that our guest will have a good stay experience. Thank you for taking time to share with us and it will add motivation to all of us here at Villa Rotana Dubai. Thank you once again for your kind comment and it was a pleasure having you. We are looking forward on your next stay with us. Warm regards, Kinan Al Ghraoui General Manager
4 out of 5
Recommended
by wasiling

This traveler left a rating score only Posted May 26, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by Doiriefrom Kyoto

スタッフが親切!ロタナグループの特徴?

Posted May 16, 2014
出張で連泊しました。他にも手配した部屋があり、入れ替えとか精算とかややこしかったのですが、スタッフはとても親切。出口ですぐ目を合わせて、何か手伝おうとしてくれます。昨年違うロタナグループのホテルに泊まりましたが、そこもスタッフがとても気配りしてくれましたし、ここの特徴なのかも。 部屋でWIFIや3Gがつながりにくかった(ホテルのではなく)ことだけが残念ですが、他は素晴らしかったと思います。 なお、洗濯乾燥機はSuiteでないとついてないのでご注意を。洗剤も持参か現地調達で。
Comment from Hotel Management
Nov 15, 2014 by Kinan, Hotel Management
Dear Guest, Thank you for taking time to share with us your feedbacks with regards to your stay with us. Your review will help us improve and deliver a satisfying experience to our guest. We are pleased to receive your comment about our staff friendliness. I have noted also the comment about the wifi connection, out hotel offers a higher bandwidth to meet your requirement’s, different internet packages are also available for your convenience. It is truly a pleasure to have you staying with us and certainly look forward to welcoming you back in the near future. Kind regards, Kinan Al Ghraoui
5 out of 5
Recommended
for Personal Event
by Rodrigo Pessoafrom Belo Horizonte

Quarto espetecular, localização idem

Posted May 15, 2014 on Hotels.com
Quarto espetacular, com vista primorosa do Burj Kalifa. Hotel pequeno, aconchegante (o que, para mim, é um diferencial). Café da manhã ótimo e equipe muito prestativa. Só o chuveiro poderia ser um pouco melhor, mas nada que incomode.
Comment from Hotel Management
Jul 19, 2014 by Kinan, Hotel Management
Dear Guest, Thank you for staying with us and for sharing your wonderful experience during your stay. We are happy know that you find our room an amazing one and enjoyed its view and had great experience with our breakfast buffet. I would like also to thank you for sharing your input with regards to the bathroom shower and the same is communicated to the concern department. Thank you once again and I look forward to welcoming you back soon. Sincerely, Kinan Al Ghraoui General Manager
Comment from Hotel Management
Jul 19, 2014 by Kinan, Hotel Management
Dear Guest, Thank you for staying with us and for sharing your wonderful experience during your stay. We are happy know that you find our room an amazing one and enjoyed its view and had great experience with our breakfast buffet. I would like also to thank you for sharing your input with regards to the bathroom shower and the same is communicated to the concern department. Thank you once again and I look forward to welcoming you back soon. Sincerely, Kinan Al Ghraoui General Manager
5 out of 5
Recommended
for Business Travelers
by Robertfrom Chicago

excellent for comfortable business stay...

Posted May 13, 2014 on Hotels.com
The rooms were quite comfortable, decorated with a modern sensibility aimed at ease of use. The presentation of the hotel was clean, sleek, and thoughtful. The staff members were extremely helpful and kind. I would stay again in the future.
Comment from Hotel Management
Jul 19, 2014 by Kinan, Hotel Management
Dear Guest, Thank you for choosing Villa Rotana for your Business Trip. We are happy to know that you had a comfortable stay with us and for considering us on you next visit in Dubai. Thank you for the appreciations on hotel decorations, structures and cleanliness. I highly appreciate your heart warming comments with regards to my colleague’s hospitality and kindness. Again thank you for the feedbacks and I look forward to welcoming you back at Villa Rotana soon. Kind regards, Kinan Al Ghraoui General Manager
4 out of 5
Recommended
by Renefrom Rostock

Top Lage

Posted May 10, 2014 on Hotels.com
Das Hotel hat eine sehr gute Lage. Direkt an der Metro und nur eine Station bis zum Burj Khalifa/Dubai Mall. Mit dem Taxi kommt man in 10 Minuten/3 Euro zum Strand. Das Personal ist sehr freundlich, die Zimmer sauber und sowohl das Restaurant als auch der Fitnessraum und der Pool auf dem Dach sind sehr ansprechend. Einziger negativer Punkt: Die Zimmer sind recht hellhörig und es gibt kein kostenloses WiFi. Ansonsten für einen Dubai Trip völlig ausreichend.
Comment from Hotel Management
Jul 19, 2014 by Kinan, Hotel Management
Dear Guest, Thank you for staying with us and for taking time to share your review with us. We are happy to know that you consider our hotel in good location and you enjoyed that facilities offered. Your appreciation to my colleague’s friendliness is well noted and will be shared to them. We regret that you encountered some challenges with the noise during your stay, please accept my apology for the inconvenience caused you. Rest assured your concern it well noted and the concern department has been informed about this matter and for the wifi connections, our hotel offers a higher bandwidth to meet your requirement’s, different internet packages are also available for your convenience. Once again that you for the valuable feedback and we hope you will allow us the opportunity to serve you better in the future. Kinan Al Ghraoui General Manager
Comment from Hotel Management
Jul 19, 2014 by Kinan, Hotel Management
Dear Guest, Thank you for staying with us and for taking time to share your review with us. We are happy to know that you consider our hotel in good location and you enjoyed that facilities offered. Your appreciation to my colleague’s friendliness is well noted and will be shared to them. We regret that you encountered some challenges with the noise during your stay, please accept my apology for the inconvenience caused you. Rest assured your concern it well noted and the concern department has been informed about this matter and for the wifi connections, our hotel offers a higher bandwidth to meet your requirement’s, different internet packages are also available for your convenience. Once again that you for the valuable feedback and we hope you will allow us the opportunity to serve you better in the future. Kinan Al Ghraoui General Manager .
4 out of 5
Recommended
by 한국사람from 한국

가격대비 만족함

Posted May 9, 2014 on Hotels.com
위치도 괜찮고 깔끔한게 가족들이 이용하기에 딱 좋을.. 또 방문의사 있음
Comment from Hotel Management
Jul 19, 2014 by Kinan, Hotel Management
Dear Guest, Thank you for staying with us and for sharing your stay experience. We are glad to know that you consider our hotel a good value for the money. We look forward to see you again in your future trips in Dubai. Best regards, Kinan Al Ghraoui
Comment from Hotel Management
Jul 19, 2014 by Kinan, Hotel Management
Dear Guest, Thank you for staying with us and for sharing your stay experience. We are glad to know that you consider our hotel a good value for the money. We look forward to see you again in your future trips in Dubai. Best regards, Kinan Al Ghraoui General Manager