“Picturesque but needs better care”
The hotel is picturesque with a wonderful view of the harbour. The pub staff in the evening were very nice. If I had been staying only one or two nights I might have been more pleased. The breakfast was fine.
But the quality of the houskeeping was attrocious. The floor in the room was never vacummed and contained lumps that should have been cleaned up before ever putting a person in a room. While I noiced a vaccum in the hall when the houskeeping cart was out, I doubt that they ever used it. Likewise, they never changed the sheets in the 8 days I was there. And worst of all, one evening I came back to my room with the door proped open by the wet towel that I had used in the moning after my shower. It was like the housekeeping staff just quit working. When I brought it to the attention of the evening desk attendant, I was just told that it should never of happened. I was told that it is a safe place and asked if anything was missing. When I said that I did not notice anything missing I was just told that they would have a word with the housekeeping staff. There was no attempt to compensate me for the problem. I never even received an appology from the management and don't know whether they heard of it or not.
Likewise, the quality of the bed left a lot to be desired. Each morning I woke up with a back ache, which I did not have before or after my stay there.
It could be a lot better if management took an active role in seeing to the cmfort of those who stay in its loggings.