Ratings based on 862 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Brooklyn, New York

Superior Hotel in All Respects

Posted Jul 24, 2015
The Fitzwilliam is a modern hotel in a GREAT location at the foot of Grafton Street, a major shopping destination. It's within walking distance of all the major Dublin City Center sites (e.g. Trinity College and the Book of Kells, Christ Church, and Temple Bar). We were greeted warmly by the staff who answered questions and provided information on how to navigate in the city. The concierge went the extra mile to try to get us good tickets to Riverdance on a last minute request which is emblematic of the kind of service the hotel provides. When we had trouble logging in to the internet at 11:00 p.m., staff came up and resolved the issues within fifteen minutes. This would be our first choice for a hotel in Dublin and we would be very happy to clone it and stay in it in other cities.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Worth, TX

Beautiful hotel in downtown Dublin

Posted Jul 21, 2015
We were only there for one night, recovering from our international flight before touring Ireland, but we were SO impressed with the friendliness and professionalism of the staff, the quietness of the hotel itself despite proximity to the busy entertainment district, and the excellent Irish breakfast on the mezzanine.
5 out of 5
Recommended
for Everyone
by A verified traveler from WCR California

Perfect stay

Posted Jul 8, 2015
From the time we entered the hotel everybody was well aware of our arrival. Patrick assisted us to get the toyr for the game of thrones the staff made you comfortable and attentive to our needs. Both Thornton and Citron restaurants delivered the best food experience Chapeau to all if you. Highly recommended
5 out of 5
Recommended
for Everyone
by A verified traveler

Klasse

Posted Jul 7, 2015
Waren sehr zufrieden, hatten einen sehr angenehmen Aufenthalt. Klasse Frühstück. Zuvorkommender Service. Danke!!!!
3 out of 5
Recommended
for Everyone
by A verified traveler

Ideal location, satisfactory hotel

Posted Jul 5, 2015
Pros: Its location was right in the heart of Dublin, close to most attractions. The rooms were clean, & the internet connection was great.
Cons: The shower curtains could not be adjusted to prevent water from seeping onto the bathroom floor, and the room setup was less than ideal for 2 people.
Location: The location was great, close to most Dublin attractions and to restaurants and shopping areas.
Ideal location in the heart of Dublin, and a clean room, but hotel wasn't fully up to our expectations in other ways.
5 out of 5
Recommended
for Everyone
by A verified traveler from Palm Springs, California

Excellent Service

Posted Jun 28, 2015
Outstanding concierge service. Jarmo was very helpful throughout our stay!
4 out of 5
Recommended
for Everyone
by A verified traveler

Room with a view

Posted Jun 17, 2015
Pros: Location and decent restaurant.
Cons: Beds were not too comfortable.
Location: National museums and galleries, Trinity College, temple Bar is a short walk, pubs and plenty of restaurants.
The location is perfect. Graft on Street is very close by with restaurants and pubs. The signature rooms are very small and have a view of a wall. We left on a tour and asked for an upgrade to a view of St. Stevens Green when we returned. They had no record of my request and told me all rooms were sold out. When I mentioned trip advisor, magically a room appeared. These larger rooms are worth the extra charge. The staff was pleasant and, for the most part, accommodating.
5 out of 5
Recommended
for Everyone
by A verified traveler from Charleston, SC

Great central location, very accommodating staff

Posted Jun 17, 2015
Pros: Staff, Location, Style, Amenities, Balcony
Cons: Possibly serve cocktails in the main lobby during the afternoons. The bar is nice but the view from the lobby is grand + free advertising;)
Location: Grafton St., St. Stephen's Green, Temple Bar within walking distance, Trinity College, arts, restaurants and pubs all nearby.
What an excellent spot, I will definitely return. I arrived very, very early (6am for a 3pm check-in time) and was given access to a room right away. I suspect this is because it was the middle of the week but it was still an accommodation I did not feel entitled to. On top of that, the room was an upgrade with a balcony. I was told I'd have to move after freshening up (fine by me of course, given the kind gesture), but was then informed later that afternoon that I could keep the room! So not only a super early check-in, but an upgrade as well...Wow! The room was well appointed; comfortable, yet modern. I had a balcony with a view over St. Stephen's Green and it was more than I could've hoped for. Throughout the stay, the staff were very attentive and skillfully available, yet not overbearing. I received turndown and room refresh each day and night, and while I often saw the cart, I never even saw the housekeeping staff. They were like ninjas! The hotel even offered complimentary water in the mini-bar-a first for me, anywhere...and very much appreciated given the unusually excellent weather. As a hospitality professional who teaches for a well-renowned US hospitality program, I consider it both a curse and a skill to be able to distinguish between good and excellent. The Fitzwilliam exceeded my expectations...and that is no easy feat. I have worked in the industry for my entire career & for many of the best worldwide and I highly recommend the Fitzwilliam to all
4 out of 5
Recommended
for Everyone
by A verified traveler

Sehr gutes Essen/glutenfrei möglich

Posted Jun 16, 2015
Das Hotel bietet im Restaurant Citron nur eine kleine Auswahl lunch und dinner, dafür aber sehr gutes Essen! (vorallem ist das Gemüse bissfest, was für den Iren nicht selbstverständlich ist) . Sehr guter glutenfreier Service, schade nur, dass das Hotel im Vorfeld auf derartige Anfragen (glutenfree available?) per Mail nicht reagiert.
5 out of 5
Recommended
for Everyone
by A verified traveler from Warrington

Lovely hotel, close to shops and Temple Bar.

Posted Jun 13, 2015
Great hotel, staff couldn't do enough for you. Lovely park across the road, close to the shops and 10 minute walk to Temple Bar. Really enjoyed our stay and would definitely recommend.