Ratings based on 364 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
83% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from bournemouth

Massive Let Down

Posted Jul 17, 2014
As excited as I was about initially staying at the North Star, I was quickly let down. We had several problems with our room that each took multiple calls and visits to the front desk to address. Each issue was met with indifference by the various employees and took several days to either remedy, or get a solid answer about. All this and we were supposedly given an upgrade to a premium room which to be honest we considered to be a standard room anyway. The bottom line being that we won't be returning and we definitely won't be recommending the hotel..my advise to other future customers is to look else where.
3 out of 5
Recommended
for Everyone
by A verified traveler

Rooms are a bit hot but great hotel

Posted Jul 15, 2014
The hotel and hotel restaurant are both lovely. The interior of the rooms are nice and much better than I expected, however, the rooms were extremely hot making the stay uncomfortable. You had to sleep with the window wide open and 2 fans on, also there was a train line right outside the bedroom window so could be a bit noisy at times. Apart from the heat and noise I would definitely recommend this hotel, it's a great location, lovely staff and very clean. The bar and restaurant are great, serving lovely food. Overall, I had a good stay.
1 out of 5
Recommended
for Everyone
by A verified traveler from Newfoundland, Canada

Excellent hotel close to a station & attractions.

Posted Jul 15, 2014
Pros: Clean. Good bar with great staff.
Cons: All good.
Location: Train station across the road. Good bars & restaurants close by. Bus station nearby. Short walk to major tourist attractions.
Just a good place to go back to after a busy day. Great bar and restaurant. Clean and high quality conditions. Friendly and helpful staff with good recommendations for what to do and where to go.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in city centre

Posted Jul 12, 2014
Pros: Great location
Had great experience. Staff were very pleasant and helpful. Room was spacious, comfortable and very clean.
2 out of 5
by Dave from Toronto

Wouldn't stay again

Posted Jun 1, 2014
Pros: Front staff was nice
Cons: Update rooms, repair bathrooms
Location: bus depot is close, rough area, must walk a bit for shopping main attactions
We arrived early around 11 am and were given our room keys. When we arrived at our room, it was not the room we had anticipated based on the photos on expedia. The room was very dated, beds and carpet looked very old. When we questioned the staff, we were given a second room. This room was updated but located on the busy street side on the second floor. There is also a tram that runs very close to the hotel that shakes the room when it passes. We were given an apartment suite but were only given it for 1 night of our 3 night stay. We were promised the best room on our second night, the room was nice however the bathroom was another story. Cracked tub, poor tile job, holes in the tiles, tap fell off, caulking was cracked and the shower leaked. We didn't stay there the 3rd night. The area around the hotel seemed rough, would not feel safe walking there after dark. Wouldn't stay here again
3 out of 5
by Lorenzo from Devon, UK

Not stellar

Posted May 26, 2014
The room was perfectly fine, if a little cramped given that it was advertised and priced at the top end of their available accommodation. The shower control fell off on first use. It was necessary to ring for entrance to the hotel after midnight, which entailed a wait of a few minutes on one occasion, not what one expects from a large hotel. The main disappointment was the breakfast, particularly the location - one had to wait at the entrance to be crossed off the list (again, the waiting time was longer than one would hope) and then be shown into a dreary windowless basement room, with cheap faux library wallpaper and banal background music. The food itself was minimally adequate but very uninspiring. It was all so dispiriting (for 12.50 euros per day) that I finally resorted to having breakfast elsewhere. The waiting times suggest that the hotel is rather understaffed for its size, although most staff were friendly or at least solicitous. I note that, unless I overlooked it at the time, it was not clear from the Expedia booking process that the breakfast was not included in the price. The information was available but only after looking for it carefully.
2 out of 5
by A verified traveler

Fix the air con

Posted May 24, 2014
Good hotel, walkable distance from temple bar ect . Only problem was air con which didn't work properly seemed to be on as it buzzed but not air circulating . Very hot very stuffy . Has to leave balcony window open which then was very noisy . Shower needed much more pressure. Breakfast was €12.50 seemed a good selection but seemed steep as we ate the next day for €8 and was a better quality of food..
3 out of 5
Recommended
for Everyone
by Mike from California

Nice room & friendly staff

Posted May 21, 2014
Pros: Location and staff.
Cons: Air conditioning
The hotel was nice and within walking distance of most of downtown Dublin. Had an issue with the air conditioner as it did not work. We were there during cooler weather so we could open the sliding door while in the room but at not do to noise this wasn't an option. They brought in two fans which made it bearable but still stuffy. When we talked to staff and the Manager Rhona B, the only thing the offered was a free dinner at the restraurant and would switch rooms when one came available. No comp a night or any refund offering.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel - but not a happening area

Posted May 13, 2014
Location: Not the greatest of areas in things to do - but walkable distance to the more happening places.
Hotel was nice - they upgraded us for free too. Room was nice and clean but not much for a view.
4 out of 5
Recommended
for Everyone
by vera from new jersey

Posted May 4, 2014
Pros: Small and friendly
Cons: It was fine
Location: It's in the middle of a city which worked
We had a short stay but the staff and cleanliness stood out they were very accommodating