Ratings based on 442 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Great luxury hotel, superb location

Posted Mar 29, 2015
Enjoyed 4 superb days in the centre of Dublin enjoying the buzz of the city . Coming back to the hotel for complete relaxation, peace and quiet.
5 out of 5
Recommended
for Everyone
by A verified traveler

Issues with upgrade

Posted Mar 27, 2015
Had issues with first room made corrections with upgrade
5 out of 5
Recommended
for Couples
by A verified travelerfrom Sacramento,CA

Grand hotel in the finest sense!

Posted Mar 26, 2015
Pros: We liked everything about it. The room service hamburger was a real treat too!
Cons: Not a thing
We spent the final 3 nights of our Ireland holiday in Dublin at the Shelbourne. It's location across the street from St. Stephan's Green was central to all of the major sites we wanted to experience. Most were within walking distance and a 2 day hop on hop off bus pass made the far reaches easy to get to without using a taxi. Our suite was large and comfortable. The staff at all levels were exceptionally friendly and knowledgeable.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Paris

Très bel hôtel, très bien situé

Posted Mar 25, 2015
Nous avons passé un agréable séjour dans cet hôtel bien que nous avons trouvé la chambre un peu bruyante. Au niveau de la disponibilité du staff, j'ai personnellement trouvé ça un peu en dessous. Pas facile d'avoir la réception et beaucoup d'attente pour le check-in et check- out. Malgré tout c'est un magnifique hôtel avec des chambres spacieuses et très bien entretenues.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Minnesota

Posted Mar 20, 2015
Pros: Great service and beautiful hotel. Great location. Alan - the concierge was so helpful.
Cons: Bed was a bit hard and linens are not fitted so tend to slide around. Despite cold outdoor temps and turning the heat off - room was a bit hot.
Location: Great location - walking distance to many sites, bars, shopping and restaurants.
Had a great time. The hotel was beautiful and perfectly located.
5 out of 5
Recommended
for Couples
by A verified traveler

Lovely Hotel ,excellent location

Posted Feb 12, 2015
Pros: Beautiful old hotel with well trained staff which in turn lead to a fabulous stay
Location: Excellent location with St Stephens Green Park across the road and walking distance to the shops
Loved our stay , excellent location and wonderful breakfast ----
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney, Australia

Gorgeous hotel, great location

Posted Feb 12, 2015
Pros: The hotel was totally luxurious. The room was very quiet and the bed incredibly comfortable.
Cons: I'm not sure why in Ireland, England and Europe they do not have power points for hair dryers in bathrooms
Location: The hotel is located within easy walking distance to Grafton Street Shopping precinct, Trinity and plenty of good restaurants.
Nothing is too much to expect at this hotel. Good old fashioned service very friendly, warm and accommodating staff. It has a wonderful vibe. Although the hotel was busy an area had been sectioned off for residents to drop in and enjoy a late supper or a few drinks.
2 out of 5
by A verified travelerfrom Lisbon, Portugal

Visit destroyed by a Rude Arrogant member of Staff

Posted Feb 8, 2015
Pros: The bedroom was very beautifully decorated and the location is superb in the heart of Dublin.
Cons: Management an policing of staff
I had a horrible experience in the hotel with a very rude member of staff which destroyed my stay in the Shelbourne. Very unexpected and disappointing.
5 out of 5
Recommended
for Everyone
by A verified traveler

Business trip to Dublin

Posted Feb 6, 2015
Pros: Central location, very comfortable.
Cons: Some US style plugs in each room (other than the shaver socket).
Location: Nice to walk in St Stephen's Green, and nearby shopping.
Very classy, room was very comfortable. On the expensive end, but lives up to the expectation. Had drinks and dinner in one of the lobby bars one night with our hosts, and this worked well. A bit noisy, and not very private, but enjoyable.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NYC

Old world beauty with modern convenience

Posted Feb 4, 2015
Love This Place three generations of my Family Visited Ireland 27-87. This Hotel was a Big Hit