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Reviews of Best Western Duchesne Inn

2.5 out of 5
Best Western Duchesne Inn
52 South 500 West Street, Duchesne, UT

Reviews

8.6

Excellent

Rating 10 - Excellent. 226 out of 401 reviews" "
Rating 8 - Good. 104 out of 401 reviews" "
Rating 6 - Okay. 35 out of 401 reviews" "
Rating 4 - Poor. 16 out of 401 reviews" "
Rating 2 - Terrible. 20 out of 401 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has a comfortable feel to it and the staff are very friendly and helpful.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 22, 2024
Dear David,Thank you for the wonderful review of your stay at our hotel. We're delighted to hear that you found our hotel to have a comfortable atmosphere and that our staff provided friendly and helpful service! Guest satisfaction is, of course, a big reward for our hospitality. It was our privilege to serve you and hope you will give us more opportunities to do so. Sincerely, Hotel Manager

10/10 Excellent

Page

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 19, 2024
Dear Guest,Thanks for your stay at our hotel. We thank you that you noticed the cleanliness of our hotel. We accept your appreciation for it. Our goal is an excellent experience for every guest, and we are pleased you were completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely, Hotel Manager

10/10 Excellent

Keven

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay with family here in Duchesne.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 3, 2024
Dear Keven,Thank you for your positive feedback. We're thrilled to hear that you had a great stay with your family here in Duchesne. We strive to provide a wonderful experience for all our guests, and we're delighted that you enjoyed your time with us. We look forward to welcoming you and your family back in the future.Sincerely, Hotel Manager

2/10 Terrible

allen

Business traveler, Traveled with pets, Traveled with family
Disliked: Staff & service, amenities
Very confusing with their policy. We were advised when we called to ask how much it is to bring a power and we’re told that it was $30 for our stay. When we got the it was 30 per night. It’s seems crooked to give the wrong pricing. After travelers arrive they get told something different, and as the traveler you are stuck already having made the decision to bring your pet based on what we were told over the phone. Also, they host birthday parties for locals. This is a great idea but as someone paying hotel pricing to share the pool and hot tub with a thousand other kids, not a fan.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 20, 2024
Dear Allen,We apologize for the confusion and inconvenience you experienced with our pet policy pricing. It's important to us that our guests receive accurate information, and we regret any miscommunication that occurred. Regarding the hosting of birthday parties, we understand your concerns and will take them into consideration for future improvements to ensure all guests have a comfortable experience. We hope to have the opportunity to provide you with a better stay in the future.Sincerely, Hotel Manager

8/10 Good

Rich

Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 13, 2024
Dear Guest,Thanks for the stay at our hotel and the feedback with 4 ratings. Hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon.Sincerely, Hotel Manager

10/10 Excellent

Stephanie

Business traveler
Nice place to stay
Stayed 2 nights in Feb 2024
Response from Hotel Manager on Feb 10, 2024
Dear Stephanie,Thank you for your feedback on our hotel. We appreciate your positive feedback about our hotel! It's great to hear that you found our place nice for your stay. We are privileged to serve clients like you. Compliments from guests like you motivate us further. Please do visit us again for a superior experience. Sincerely, Hotel Manager

10/10 Excellent

Michelle

Traveled with family and small children, Traveled with partner, Traveled with family
Rooms are very spacious.
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 28, 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you found our rooms very spacious. Providing comfortable accommodations is a top priority for us, and we appreciate your 5-star rating. We look forward to welcoming you back for another excellent stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Amanda

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Definitely not quiet we could everything from the people above us and next.foor.on born sides. Veey thankful we didn't have to sleep in our car though!
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 19, 2024
Dear Amanda,We apologize for the noise disturbances during your stay. We understand the importance of a quiet environment for a good night's rest, and we're sorry that we fell short of your expectations. Your feedback is valuable, and we'll work to address these issues to enhance the overall experience for our guests. We hope for the opportunity to provide a more peaceful stay in the future. Sincerely, Hotel Manager

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff, just-okay facility
The staff was awesome but the king size bed was terribly stiff and uncomfortable. The hot water only lasted 5 minutes and went straight to cold (even at 2:00 in the afternoon). No peep-hole cover so we stuffed it with tissue for privacy. The door didn't secure all the way unless you pushed extra for the latch to click in.
Stayed 4 nights in Jan 2024
Response from Hotel Manager on Jan 18, 2024
Dear John,Thank you for sharing your feedback. We are delighted to hear that you found our staff to be awesome. We apologize for the inconvenience caused by the issues you encountered. We have taken note of your concerns about the king-size bed, hot water supply, and room security. Please be assured that we are actively addressing these issues to enhance our guests' overall experience. We hope to have the opportunity to welcome you back and provide you with an improved stay.Sincerely, Hotel Manager

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hotel Manager. on Jan 9, 2024
Dear Jan,Thank you for your feedback. It is delightful to receive 10-star feedback. We hope that you had a marvelous stay. Our team is very overwhelmed by the ratings. It is a privilege to host guests like you. We await your next visit.Sincerely, Hotel Manager

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Manager. on Jan 9, 2024
Dear Gregory,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager

10/10 Excellent

Karen

Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 31, 2023
Dear Guest,We are thrilled to receive your perfect score on Hotels.com! Your positive feedback means a lot to us, and we are delighted to have provided you with a satisfactory experience during your stay. Thank you for choosing our hotel, and we look forward to welcoming you again in the future.Sincerely, Hotel Manager

10/10 Excellent

Kate

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Hotel Manager on Feb 8, 2024
Dear Kate,Thanks for the stay and your appreciation with a five rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager

4/10 Poor

Christy

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Cold shower
There was no hot water upon arrival when my family tried to shower. When we called the front desk they told us to run the bathroom facet which we already tried. When they didn’t work they simple said they would make note of it. We went to bed without a shower and there was warm water in the morning. Breakfast was good. Check was smooth. Just don’t plan on having warm water at night.
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 17, 2023
Dear Christy,We apologize for the inconvenience you experienced with the hot water during your stay. It's disheartening to hear that this issue affected your overall experience. Your feedback is important, and we assure you that we will address this matter promptly to prevent a recurrence. We appreciate your understanding, and we hope to have the opportunity to provide you with a more positive experience in the future.Sincerely, Hotel Manager

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility was very clean and well taken care of. Would definitely stay again!
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 5, 2023
Dear Rebecca,Thanks for your nice comments. We are so pleased that you will stay with us again, and I hope you have the opportunity to do that soon. We're delighted to hear that you found our facility clean and well-maintained. It is heartening to hear the satisfaction of our guests. The entire hotel team will be looking forward to welcoming you back soon. Sincerely, Hotel Manager

10/10 Excellent

ryan

Stayed 1 night in Nov 2023
Response from Hotel Manager on Dec 15, 2023
Dear Ryan,Thanks for the stay and great feedback by giving us a 5 rating. It is really encouraging. We feel proud when we get such ratings and motivates us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Nov 2023
Response from Hotel Manager on Nov 27, 2023
Dear Melissa,Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivates us to serve better. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great place to stay when visiting family.
Stayed 1 night in Oct 2023
Response from Hotel Manager on Nov 3, 2023
Dear Jeffrey,Thank you for your stay. We're delighted to hear that our hotel is a great place for you to stay when visiting family. Your comfort and satisfaction are our top priorities, and we look forward to welcoming you back during your next family visit. Sincerely,Hotel Manager

8/10 Good

Larry K

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, nice continental breakfast but the one thing I found disconcerting was there was no chairs in the room we had. I just couldn't believe there wasn't a chair to sit in.
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 31, 2023
Dear Larry K,Thank you for your feedback. We're glad to hear that you had a great stay and enjoyed the continental breakfast. However, we apologize for the absence of chairs in your room, which you found disconcerting. Your feedback is valuable, and we'll consider it to ensure that rooms are well-equipped with seating in the future. We hope to welcome you again soon.Sincerely,Hotel Manager

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 10, 2023
Dear Jon,Thank you so much for your perfect rating! Providing excellent service and a memorable experience is our top priority, and it's great to know that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future. Sincerely,Hotel Manager

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 7, 2023
Dear Carrie,We are absolutely delighted to receive your 5-star rating! Thank you for choosing our hotel and for taking the time to provide such positive feedback. We strive to ensure our guests have a wonderful experience, and we're thrilled to know that your stay exceeded expectations. We look forward to hosting you again in the future and providing another outstanding stay. Thank you for your incredible rating!Sincerely, Hotel Manager

10/10 Excellent

Gustavo

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Okay
Stayed 3 nights in Sep 2023
Response from Hotel Manager on Sep 27, 2023
Dear Gustavo,Thanks for letting us know how satisfied you are with our services and amenities of our hotel. It is very heartening to hear your perspective of our hotel and we feel proud that you have acknowledged our efforts to provide a nice experience. I can't tell you how much we appreciate your five star review, and eagerly await to serve you again!Sincerely,Hotel Manager

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff!
Great facility. Very friendly and helpful staff!
Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 27, 2023
Dear Dennis,Thank you for your kind words! We're delighted to hear that you had a great experience at our facility and found our staff to be friendly and helpful. Your satisfaction is our priority, and we look forward to welcoming you back for another great stay in the future!Sincerely,Hotel Manager

10/10 Excellent

Gavin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought this was a great place to stay. We stayed there 9/22-9/24. The staff was helpful and very friendly!! The breakfast was pretty good with different options. I would stay here again for sure. We stayed in room 226, I liked being on the end. The bathroom door need some work. It really wouldn't shut, and if you got to close you didn't know if it was going to open without breaking something. But like I said I thought it was a great place to stay and everyone was great!! Thanks for having a great place with great staff!
Stayed 2 nights in Sep 2023
Response from Hotel Manager on Oct 28, 2023
Dear Gavin,Thank you for your feedback. It's wonderful knowing that you have completely enjoyed your stay at the site. Nothing is more rewarding than fulfilling our guest's expectations and more when its thanks to the service they receive. We look forward to welcoming you again soon.Sincerely,Hotel Manager

8/10 Good

Kirk, Spring Creek

Traveled with family
Liked: Cleanliness, staff & service
Friendly staff, for the most part updated furnishings. I would recommend offering early check in for people that may be terminally ill and in need of resting
Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 24, 2023
Dear Kirk,We appreciate your positive feedback regarding the friendly staff and updated furnishings. Your suggestion of offering early check-in for those in need of rest, especially for individuals who may be terminally ill, is thoughtful and compassionate. We'll certainly consider this as we aim to provide the best possible service to all our guests. Thank you for sharing your recommendation, and we look forward to serving you again in the future. Safe travels!Sincerely, Hotel Manager

10/10 Excellent

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased with the check in procedure. The receptionists were friendly and welcoming. Room and bed was comfortable. Nice experience.
Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 24, 2023
Dear Ronald,We're delighted to hear that you had a very pleasing check-in experience and that the receptionists were friendly and welcoming. It's great to know that you found the room and bed comfortable, providing you with a nice overall experience. Your positive feedback is greatly appreciated, and we look forward to continuing to provide you with excellent service and accommodations on your future visits. Safe travels, and see you again soon!Sincerely, Hotel Manager

10/10 Excellent

Shellie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great receptionist. Helpful information.
Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 24, 2023
Dear Shellie,We're pleased to hear that you had a great experience with the receptionist and found their information helpful. Providing excellent service and assistance to our guests is a priority, and we appreciate your positive feedback. Your satisfaction is important to us, and we look forward to serving you again. Safe travels!Sincerely, Hotel Manager

10/10 Excellent

Jan

Stayed 2 nights in Sep 2023
Response from Hotel Manager on Oct 1, 2023
Dear Guest,Thank you for your 5 out of 5 rating! We're delighted that you had another fantastic experience during your stay with us. Your continued support and positive feedback are greatly appreciated. We look forward to serving you again in the future.Sincerely,Hotel Manager

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 7, 2023
Dear Alfonso,Thanks for the stay and the great feedback by giving us a 5-Star rating. It is really encouraging. We feel proud when we get such ratings, which motivate us to serve better. I look forward to welcoming you again.Sincerely, Hotel Manager

8/10 Good

trevor

Stayed 3 nights in Jul 2023
Response from Hotel Manager on Sep 1, 2023
Dear Trevor,Thank you for your rating! We're glad to see that you had a positive experience overall. If there are any specific aspects you feel we could improve to earn that extra point, or if you have any further feedback, please don't hesitate to let us know. We're committed to providing the best experience possible for our guests, and your input is valuable in helping us achieve that goal. We hope to have the opportunity to welcome you back in the future!Sincerely,Hotel Manager

10/10 Excellent

Keith

Stayed 1 night in Aug 2023
Response from Hotel Manager. on Aug 22, 2023
Dear Guest,Thank you for your feedback. We are glad that you had a great experience with us. We take real pride in this hotel and in meeting the needs of a variety of guests. I hope you will be able to stay with us again very soon. Sincerely,Hotel Manager.

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean friendly staff
Stayed 1 night in Aug 2023
Response from Hotel Manager on Aug 21, 2023
Dear Chris,Thank you for taking the time to share your positive feedback about your stay with us. We're glad to hear that you found our hotel clean and our staff friendly. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back in the future.Best regards,Hotel Manager

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Hotel Manager on Aug 20, 2023
Dear Victor,Thank you very much for staying with us and for giving the 8-star feedback. We apprehend that you had a good stay with amenities and services as you have not mentioned anything in detail. Guest reviews are important to us and please let us know if you found anything which needs to improve. Also, we look forward to your next visit.Sincerely,Hotel Manager

10/10 Excellent

April

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful staff. Big rooms, big bathrooms. Booked a regular room and got one with a small kitchenette in it. Comfortable beds as well.
Stayed 1 night in Aug 2023
Response from Hotel Manager on Aug 19, 2023
Dear April,Thank you for your positive feedback! We're glad to hear that you had a great experience with our super-helpful staff and that you enjoyed the spacious rooms and bathrooms. It's wonderful that you received a room with a kitchenette and found the beds comfortable. We appreciate your input and hope to have the pleasure of welcoming you back in the future for another comfortable stay!Sincerely, Hotel Manager

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, basic place to stay. Coffee is terrible.
Stayed 2 nights in Aug 2023
Response from Hotel Manager on Aug 18, 2023
Dear Guest,Thank you for taking the time to leave a review of your recent stay with us. We're glad to hear that you found our hotel to be clean and suitable for your needs. We appreciate your feedback regarding the coffee, and we'll certainly take that into consideration as we continue to improve our offerings. If you have any other suggestions or comments, please don't hesitate to share. We hope to have the opportunity to welcome you back in the future.Sincerely,Hotel Manager

8/10 Good

Susan

Stayed 4 nights in Aug 2023
Response from Hotel Manager on Sep 5, 2023
Dear Susan,Thank you for your four star feedback. I will make sure to pass on your appreciation to our team. We take pride in our service and strive to provide great hospitality, so thank you for noticing! We look forward to serving you again soon.Sincerely,Hotel Manager

10/10 Excellent

Jason, South Jordan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Place to stay in Duchesne! The staff was friendly and took excellent care of us!
Stayed 1 night in Aug 2023
Response from Hotel Manager on Aug 14, 2023
Dear Jason,Thank you for your wonderful feedback! We're delighted to hear that you had a great stay with us and that our staff provided excellent care. Your positive comments are greatly appreciated. We look forward to welcoming you back to our hotel in the future!Sincerely, Hotel Manager

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Hotel Manager on Aug 13, 2023
Dear Mark,Greetings! It's great to hear that you had an excellent stay at our hotel. We are committed to providing the highest level of service to our guests. Your wonderful ten-star review is an acknowledgment of our team's hard work, and it motivates us to sustain our efforts on your behalf. We look forward to seeing you soon and providing you with an unparalleled hotel experience once again.Sincerely,Hotel Manager

10/10 Excellent

Sherry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Aug 2023
Response from Hotel Manager on Aug 13, 2023
Dear Sherry,We are really happy to see your positive feedback with appreciation for the friendly staff. These compliments are very much encouraging for our team to raise the service benchmark. We are privileged to have guests like you and invite you to visit us again.Best Regards,Hotel Manager

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Hotel Manager on Aug 12, 2023
Dear Jon,Thank you for staying at our hotel and for taking the time to share your experience with us. Your ten star feedback is very important to us, and we are pleased that you had a pleasant stay with us. It is really a matter of pride for our hotel and staff. We will continue to make every effort to provide excellent service and accommodation for all our guests.Sincerely,Hotel Manager

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Hotel Manager on Aug 10, 2023
Dear Jenny,Thank you so much for this fantastic 10-star rating for your stay at our hotel! We are so glad to hear that you enjoyed your experience with us! We take great pride in providing exceptional service to our guests, and it's reviews like yours that keep us going. We look forward to seeing you again soon!Sincerely,Hotel Manager

10/10 Excellent

Dana

Stayed 1 night in Jul 2023
Response from Hotel Manager on Aug 18, 2023
Dear Guest, Thanks for the stay and great feedback by giving us a 5-Star rating. It is really encouraging. We feel proud when we get such ratings and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Hotel Manager on Jul 26, 2023
Dear Melissa,Thank you for your feedback and for staying with us. We are sorry to hear that you were not happy with your stay and that you gave us a low rating. We apologize for any inconvenience or disappointment you may have experienced during your stay. We would like to know more about what went wrong and how we can improve our service and facilities. We value your business and we hope you will give us another chance to provide you with a better stay in the future.Sincerely,Hotel Manager

8/10 Good

GKman

Liked: Cleanliness, staff & service, property conditions & facilities
It held a very good value for a 2 star hotel, the rooms are clean and up to date. Nice breakfast and pool.
Stayed 1 night in Jul 2023
Response from Hotel Manager on Jul 25, 2023
Dear GKman,Thank you for your fantastic review! We're thrilled to hear that you found our hotel to be of great value and that you enjoyed the clean and up-to-date rooms. Providing a comfortable and pleasant experience for our guests is essential to us, and we're glad that our amenities like breakfast and the pool added to your stay. Your positive feedback means a lot to us, and we hope to have the pleasure of welcoming you back for another wonderful stay in the future. Thank you for choosing our hotel!Sincerely,Hotel Manager

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk attendant was so friendly and helpful. We’ve stayed here a few times and every time it’s been wonderful.
Stayed 1 night in Jul 2023
Response from Hotel Manager on Jul 24, 2023
Dear Michael,Greetings from the Best Western Duchesne Inn. Thank you for your review! We're delighted to hear that you had another wonderful stay with us. Our team takes pride in providing friendly and helpful service, and we are thrilled that you had a positive experience with our front desk attendant. We truly appreciate your loyalty as a repeat guest, and we look forward to welcoming you back for many more enjoyable stays in the future.Sincerely,Hotel Manager

8/10 Good

Richard

Stayed 1 night in Jul 2023
Response from Hotel Manager on Aug 10, 2023
Dear Richard,Thanks for the stay at our hotel and the feedback with 4 ratings. Hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon. Sincerely, Hotel Manager

10/10 Excellent

Teresa

Stayed 2 nights in Jul 2023
Response from Hotel Manager on Aug 10, 2023
Dear Teresa,Thanks for your stay at our hotel and the valuable review. Our goal is total guest satisfaction, and we're glad that we could match your expectation. Every day, we get the honor of serving many guests and their families who report satisfaction with their stay with us. Hope that you will give us repeated opportunities to serve you. Sincerely,Hotel Manager

8/10 Good

Sheri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at check-in was great, thanks Tommi! The hotel was fine and the breakfast was normal hotel fare. The grounds were pretty good. Quite a few weeds, but that's just me being picky I guess. Overall, it was a nice, quick, stay.
Stayed 1 night in Jul 2023
Response from Hotel Manager on Jul 7, 2023
Dear Sheri,Thank you for taking the time to share your feedback. We're glad to hear that our staff, especially Tommi, provided great service during your check-in. Your comments about the hotel, breakfast, and grounds are appreciated. We'll take note of your observation regarding the weeds and work on improving the overall appearance. We hope to welcome you back for another pleasant stay in the future.Sincerely,Hotel Manager

6/10 Okay

MICHAEL

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Jul 2023
Response from Hotel Manager on Jul 6, 2023
Dear Michael,Thank you for taking the time to give us your feedback on your stay with us. Thank you for the 6 out of 10 stars. I hope you will give us another chance in the future next time you are passing through our area so we can turn that 6 into a 10.Sincerely,Hotel Manager

10/10 Excellent

Randy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Hotel Manager on Jul 5, 2023
Dear Randy,We are delighted to know that you enjoyed a great stay at our hotel. We strive to give all of our guests the finest service possible. Your ten-star review is an affirmation of our efforts, which encourages us to continue doing our best for you. We hope that you will return soon!Sincerely,Hotel Manager