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Reviews of Central Hotel Düsseldorf

Central Hotel Düsseldorf
Scheurenstrasse 3, Düsseldorf, North Rhine-Westphalia

Reviews

7.2

Good

Rating 10 - Excellent. 16 out of 93 reviews" "
Rating 8 - Good. 33 out of 93 reviews" "
Rating 6 - Okay. 33 out of 93 reviews" "
Rating 4 - Poor. 8 out of 93 reviews" "
Rating 2 - Terrible. 3 out of 93 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Iman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from CHD Team on Aug 11, 2020
Dear Mr. Entezari, thank you veru much for your rating. Now let's try to understand what we did wrong? You had an earlier check in even though you were supposed to be in your room first at 14:00..... You also booked a single room, but wanted to stay in the room with an extra person. As a result my colleague informed you about that. Afterwards you had a nice talk with each other and later we received a such "wonderful" rating from you... Something is wrong? Is´t it? Best regards,

10/10 Excellent

Grace

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 mins walk to central station, a supermarket just down hotel, very conivinient.
Stayed 7 nights in Feb 2020
Response from CHD Team on Feb 24, 2020
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from CHD Team on Feb 6, 2020
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019
Response from CHD Team on Dec 9, 2019
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.

4/10 Poor

Samuel

Disliked: Amenities, property conditions & facilities
The building are old and the room is tiny with limited lighting. Cheap price for one night but you get wt it deserved in return
Stayed 1 night in Aug 2019
Response from CHD Team on Nov 21, 2019
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019
Response from CHD Team on Oct 19, 2019
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.

8/10 Good

R

Business traveler
Liked: Cleanliness, staff & service, room comfort
Basic but adequate
I stayed one night while in Dusseldorf for business. It's a basic hotel, in an old building, but the bedroom was clean, the bed was comfortable, the shower worked fine, and everything was convenient and easy. It's a 7 minute walk from the main station, too. All in all convenient and decent value. Would stay here again.
Stayed 1 night in Oct 2019
Response from CHD Team on Oct 10, 2019
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.

8/10 Good

Verified traveler

Stayed 1 night in Aug 2019
Response from CHD Team on Aug 19, 2019
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.

6/10 Okay

Verified traveler

Liked: Staff & service
Ok place, easy access to rail station
Stayed 1 night in Jun 2019
Response from CHD Team on Aug 8, 2019
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.

8/10 Good

Petri

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2019
Response from CHD Team on Jul 23, 2019
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.

8/10 Good

Edna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from CHD Team on Jun 10, 2019
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.

8/10 Good

Stelian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from CHD Team on Jun 10, 2019
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.

10/10 Excellent

Gonzalo, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Very good room, clean and comfy. Friendly and approachable staff. The location is the best it could be, closer to the central station and the important monuments. Price even better.
Stayed 1 night in Mar 2019
Response from Hans, owner of CENTRAL Hotel on Apr 2, 2019
Dear guest,thank you for your rating. We look forward to a reunion!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and the train ticket made it great value
Stayed 5 nights in Feb 2019
Response from Hans, owner of CENTRAL Hotel Düsseldorf on Apr 2, 2019
Dear guest, thank you a lot for that review.

6/10 Okay

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Great value for money, clean and tidy very 1970’s deco!!
Stayed 1 night in Nov 2018

4/10 Poor

John

Disliked: Staff & service, property conditions & facilities, room comfort
A Very Disappointing Place.
This was the worst hotel that I have stayed in in Germany. The room was inexpensive, but there is no way that this is a 3 Star Hotel. More like 1 star. There was no air-conditioning and no hot water in my room. The hotel is gloomy and the lift looks and sounds as if it is at least 20 years old. I would not stay there again.
Stayed 1 night in Oct 2018

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location
It's a pretty good hotel at a great location in relation to the main central station and shops.
Stayed 1 night in Oct 2018
Response from Hans on Oct 10, 2018
Dear guest, thank you very much for your rating.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
Good location and clean hotel. The free train pass is a real bonus. The staff are great. Its good for a business trip, maybe not so good for a family with small children.
Stayed 4 nights in Sep 2018
Response from Hans on Oct 10, 2018
Dear guest, thank you very much for your rating.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Cheap and close to the main station
They provided a free pass for bus and subway for all my stay! With a map of the town. A very nice addition! Right next to the main station, friendly staff. Condition is a bit old.
Stayed 3 nights in Jun 2018

8/10 Good

Sarawut

Liked: Cleanliness, property conditions & facilities, room comfort
Overall good for a night stop over
Very easy to access from the central station. Checkin was quick. Clean room. I stayed in the single-bed room, enough space for my 75cm large luggage and the mattress was comfortable. Negative point, the room key must be left at the reception and you need to get it when you are back, really inconvenient.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good as well as the position of independence is not good
Stayed 2 nights in Mar 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
hotel staff is very kind and friendly. Rooms is clean and cozy place
Stayed 4 nights in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice welcome and near public transports

6/10 Okay

Joyce

Disliked: Room comfort
Good location
Breakfast is chargeable, but no info was given to the guest at the check in counter or at the restaurant.

6/10 Okay

Rush, Seattle, WA

Liked: Staff & service
Great central location for a reasonable price.
We only stayed one night. Hotel room was a little cramped but for the price it was a great deal. We really used and enjoyed the city pass.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience in this hotel
very nice and helpful staff

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
football trip
We just needed a place to sleep hotel ok for that but I would not take my family there. The area has an adult theme about it not suitable for families

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CENTRAL Hotel Dusseldorg
I had a great stay at CENTRAL. Staff was very helpful and friendly. Location is convenient as it's about a 5 min walk to the main train station, and 10-15 min walk to old town Dusseldorf. The room and bathroom were very clean. It can get a little noisy at night if you have a room facing the street, but other than that I absolutely recommend this hotel. Will definitely come back and stay at CENTRAL.

8/10 Good

E, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
would recommend it
hotel doesn't look good on the outside but inside is not bad at all. for the price I paid €40 per night, single room with its own bathroom, it's not bad for value. the hotel give its guests free public transport ticket. room is basic but clean. very close to the train station.

6/10 Okay

Verified traveler

Liked: Cleanliness

10/10 Excellent

vinayak thakar, mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Location is great very near to the station.Service good.Check in and check out was very fast.

4/10 Poor

Verified traveler

Liked: Staff & service
NOISY, NOISY, NOISY! Don't go there!
A simple hotel, adequate rooms, friendly receptionist, three subway stops away from center of town. So far so good for a vist to the Weihmachtsmarkt. But the hotel has absolutely no sound proofing and the noise level in the room is unaceptable. Traffic noise, screaming and arguments from clientele outside the bar across the street until early hours and very early in the morning loud noises of garbage trucks woke us up and early street traffic. We would NEVER stay here again.

10/10 Excellent

Rach, Los Angeles

Liked: Staff & service, property conditions & facilities, room comfort
Cheap hotel close to main station.
Awesome hotel for the price. Rooms were nice and staff was great. Free wifi which is always a plus. Great for people looking just for an inexpensive, nice place to sleep and relax at night.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My go to in Dusseldorf
Friendly receptionists Clean and good location Good value for money
Stayed 1 night in Jul 2020
Response from CENTRAL Hotel Team on Aug 8, 2020
Thank you. We are happy to welcome you again. Best regards

10/10 Excellent

Adil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020
Response from CHD Team on May 25, 2020
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.

8/10 Good

Nico

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Für eine Nacht völlig ausreichend
Für eine partynacht in düsseldorf ist es super. Mehr als eine nacht wird es glaube ich schwierig. Ein wenig unorganisiert und in die tage gekommen. Aber sauber auf jeden fall.
Stayed 1 night in Dec 2019
Response from Hans-Günter Felser on Dec 19, 2019
Hallo Nico, Danke für die faire Bewertung. Für die Organisation bin ich zuständig und das ist schon sehr gut durchdacht alles. Wenn aber etwas nicht geklappt hat, wäre es schön, mir das mitzuteilen, dass wir Schwachstellen sofort zu Stärken machen können. Daher freue ich mich über eine Email zu meinen Händen an die Hoteladresse: info@central-duesseldorf.de . Schöne Zeit und viele Grüße! Hans-Günter Felser, nhaber CENTRAL Hotel Düsseldorf

4/10 Poor

Verified traveler

Stayed 1 night in Sep 2019
Response from CHD Team on Oct 10, 2019
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from CHD Team on Aug 8, 2019
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
centraal gelegen met een goed ontbijt. Verder weinig bijzonders.
Stayed 2 nights in Jul 2019
Response from CHD Team on Jul 17, 2019
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Ich habe nach meinem ersten Besuch vor meinem Urlaub extra ein anderes Hotel storniert, da dieses gerade Abends sehr gut vom HBF erreichbar ist. Dazu gibt es für den Aufenthalt noch ein kostenloses ÖPNV Ticket dazu.
Stayed 1 night in May 2019
Response from Team CHD on May 21, 2019
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Das Hotel hat ein gutes Preis / Leistungsverhältnis und eine gute Lage. Der vielfach in Bewertungen bemängelte Fahrstuhl war zwar Baujahr 1955 aber noch gut in Schuss, hat imO einen gewissen Charme. Einrichtung zweckmässig . Obwohl Zimmer am Fahrstuhl war fand Ich es nicht zu störend. Im 5. Stock war vom Straßenlärm nichts zu hören.
Stayed 1 night in May 2019
Response from Team CHD on May 23, 2019
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 13 nights in Apr 2019
Response from CHD on May 23, 2019
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2019
Response from Hans, owner of CENTRAL Hotel Düsseldorf on Apr 2, 2019
Thank you for your rating.

8/10 Good

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Просто отель 3* рядом с транспортным узлом.
Просто отель, ничего особенного от него не ожидала. Небольшая комната. Убирают чисто. Завтраки простые по сравнению с другими отелями в Германии. Но вполне приличные. Несколько видов колбасы и сыров присутствует. Персонал приветливый и дружелюбный. Несколько шумно было на улице- окна выходили на проезжую часть. Шаговая доступность до центра и до вокзала, все виды транспорта рядом. Я люблю жить рядом с вокзалом, тк часто опаздываю.
Stayed 5 nights in Jan 2019

10/10 Excellent

KUROKURO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
駅のスタバで検索して当日素泊まりしました。【値段に見合った相応】です。(一人旅が多い)自分は非常に満足しています。 安いホテルに文句を言う人が居ますが、この値段ならば妥当～平均以上だと思います。カップルの旅行ではあまりお勧めするようなホテルではありませんが短期間なら問題ないでしょう。 ・夜21:00ごろスマホで予約してからチェックインしましたが当初玄関に鍵が掛かっています。ガラス越しにスタッフへ合図すれば開けてくれるでしょう。(夜働いていたアルバイトのExpedia写真に写っているお兄ちゃんは英語が堪能でした。日本漫画アニメ好き。) ・向かいにBet barというスポーツカジノ？なのかな？いわゆる日本でいうパチンコ屋のようなお店があるので周りの雰囲気はそんな感じです。(ホテルが悪いわけではない) ・すぐ横に深夜までやっているスーパーがあるのでおつまみとビールを買いに行けます。ハムやソーセージが非常に安いです。 ・次の日朝、デュッセルドルフ空港まで電車で行くための切符代わりになる名刺のようなものを無料で貰えました。(宿泊者全員が貰えるのかは不明) ・部屋の設備は寝るだけだと思っていれば問題無し。日本のビジネスホテルです。ドイツはビール沢山飲むからなのか？栓抜きは壁にあります。 駅からホテルまでは徒歩6~7分くらい
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Nov 2018

6/10 Okay

Claus

Stayed 4 nights in Sep 2018
Response from Hans on Oct 10, 2018
Thank you for voting.

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un personnel très accueillant et à mon écoute. Un des réceptionniste m'a donné beaucoup de conseils et me parlait également en français au besoin.
Stayed 7 nights in Jul 2018