Soundproofing, free WiFi

Reviews of City Apart Hotel

City Apart Hotel
Klosterstr. 53, Düsseldorf, NW

Reviews

6.6
Rating 10 - Excellent. 14 out of 160 reviews" "
Rating 8 - Good. 63 out of 160 reviews" "
Rating 6 - Okay. 44 out of 160 reviews" "
Rating 4 - Poor. 25 out of 160 reviews" "
Rating 2 - Terrible. 14 out of 160 reviews" "

7.4/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Liked: Cleanliness, staff & service, room comfort
City Apart
The room was a bit dated although very clean. The staff was very friendly. The price was very good. Easy walk to Ault Stadt.
Stayed 2 nights in Aug 2017

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well priced, clean, comfortable and great location
I was very impressed with City Apart hotels having seen previous mixed reviews. But if you are looking for a well priced, clean, comfortable and well located, budget hotel then you really cant go wrong. It is 10 minutes walk from the main HBF (train station) 4 minutes walk in either direction from two well linked underground tram stops, 7 minute walk from the main shopping and bar district and is located in Little Tokyo so lots of great Sushi places to choose from. The staff are friendly, the breakfast is good and the basic rooms are cleaned to a very high standard. Personally I dont think you can go wrong on a budget with this hotel.

4/10 Poor

Michael

Disliked: Property conditions & facilities, room comfort
Cheap, noisy, basic hotel with great loaction
Very noisy room, could hear snoring through the wall.

8/10 Good

RUBEN, MEXICO CITY

Liked: Staff & service
NICE BUSINESS HOTEL, NEAR THE ALSTADT AND TRAIN
Affordable, good location, within a walking distance to the center of the city, also good breakfast included in the price.

8/10 Good

Matt, Preston

Liked: Cleanliness, staff & service
Great value close to the center
We were pleasantly surprised by the hotel, it's not the most expensive in the city so didn't expect much - we were just after somewhere to sleep. The room was clean, good breakfast and service at reception. It was also quiet, there's a tram line a few streets away but only heard it maybe twice, it wasn't any loader than normal traffic. Would stay there again, it's maybe 10-15 minutes from the Altstadt, less to the shopping area and train station.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
It was okay
The young woman at the front desk was polite and helpful. My room was large and very clean. The television worked at first but then the image would melt. There were some other hotel visitors making a lot of noise and I could hear them in the night, but that's not the fault of the hotel. Overall, it was a good experience but if I were to stay longer I would have asked for another room with a better television.

2/10 Terrible

janet, kettering.northants .united kingdom

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
doesnt deserve 3 stars
if wasnt so tired wud of come back home same day if i cud of got plane.the hotel was nothing like described no tableclothes on dining tables.objected to dog in dining room at breakfast.cudnt even get a drink was told there is cafe at corner.also key opened other rooms.staff arrogant

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Cheap but poor and lousy service/quality
Rude non local staff. Beds are low quality. Ok it is cheaper but service is shocking. Car park they recommend is only for small cars.

4/10 Poor

Mandy, UK

Disliked: Staff & service, property conditions & facilities, room comfort
Good location, everything else poor
Wifi didn't work, no lift, no help with luggage to 4th floor, poor breakfast with very bad hygiene, everything left open to elements, rooms smelt of smoke, shower didn't work, 4 beds in room for one person, door didn't lock properly and was very difficult to open, staff not helpful at all.

4/10 Poor

pierre, jordan

Disliked: Staff & service, property conditions & facilities, room comfort
Nice hotel clise to city center but needs lots mor
Very bad service n restaurant is not confortable not very helpful staff no elevator

2/10 Terrible

Derrick, Nova Scotia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse hotel ever!
Left after 1 night. Either bedbugs or fleas. I treated my clothes as infected with bedbugs and through out my luggage upon returning home. I left after one night.

6/10 Okay

Martoon, Newcastle upon Tyne

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Basic but adequate
This is quite basic but a good central location and probably adequate for the price. Clean enough and the breakfast was pretty good considering it was included in the price. The only real negative was the Wifi was non-existent in the bedroom and we had to sit next to reception to get a decent signal.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean, comfortable yet unnerving
Although otherwise comfortable and clean, my key card did not allow me to open the front door of the building, and there was no 24 hr reception. As a result, I was confined to my room after 11 pm or so. I nearly stepped out without regard for this fact and so would have been locked out without means of finding lodging. Several broken windows did not inspire confidence.

8/10 Good

Ken

Liked: Cleanliness, room comfort
Great location
The hotel was located in a great place. Lots of Asian restaurants around to choose from. The room was unexpectedly big! It was a room for two people, and the reservation said there would be one double bed. When we arrived there the room had not only one double bed, but also one more single bed, plus a small kitchen. Overall it was all very clean and the breakfast buffet was pretty decent.

6/10 Okay

Verified traveler

fine for a short stay
Was upgraded to a larger room at no additional cost, apparently the room I reserved was still occupied by the previous guest. The larger room's carpet was dark and a little bit worn and thin, but the room itself was functional and fine for my one-night stay. Wifi is a bit slow. A nice coffee shop is right next door.

6/10 Okay

Mathew, Oxford

Liked: Cleanliness
Good budget hotel, close to Dusseldorf city centre
We decided to stay at the City Apart Hotel as we wanted to be in a central location but didn't want to pay over the odds for it. The hotel is indeed basic but it was close to the city centre and clean. In short, we got what we paid for and would recommend it to a small group of guys looking to spend a couple of nights in Dusseldorf. A couple might want to stay somewhere else as it is rather basic

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
it was ok
very clean and tidy but beds weren't comfortable and too hot. I have booked and paid through Expedia in advance but they tried to take a further payment. I had my email as well as print out so had point to words Prepaid - would have helped if I could have spoken more that 2 words of German. It was sorted so end result fine.

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm, clean and near Xmas Markets
The Triple Room we had booked as a getaway for our visit to Dusseldorfs Xmas Markets was warm, clean and very comfortable. The breakfast each morning was ample and ranged from cheese/meats/yogurts/tea/coffee to scrambled eggs and sausages, cereals, toast, no complaints. the accommodation was close to the airport, railstation and shops including the Old Part of the town

8/10 Good

Sebastian

Liked: Cleanliness, property conditions & facilities, room comfort
Great Location w/ basic comforts
This was the cheapest hotel I could find in the city. It was in a great location (5 min walk from main train station and 10 min walk from the old city) and the rooms were clean and had the essentials. Breakfast was pretty decent and had free wi-fi. Great place if you are on a budget.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Great for Groups/Single Travellers
Overall I would recommend this hotel for groups and younger travellers. It's a 10 minute walk from Aldtstadt (a great place for clubs and bars - if you're going to Dusseldorf you must go there!) and a 10 minute walk from the main station, so quite centrally located. We stayed in the hotel as a group of 8 people and had booked 2 x quadruple rooms. Although the room rate was specified as single beds, we were a bed short in our room which meant that someone had to sleep on the floor. That said, the hotel is in a good location and was clean, comfortable and served a good breakfast (although the breakfast room was so busy on one day that we had to take turns to sit at the same table). It's excellent value for the price. This isn't a hotel for a romantic break but if I were travelling to Dusseldorf again with friends I would stay here again and that should tell you all you need to know.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
if you like second hand smoke, this is for you..
there is no elevator in this hotel. all rooms are designated as non-smoking but the rooms and the halls even all the bedding/furniture reeked of cigarette smoke. the day attendant wasnt very helpful or friendly, she couldnt really speak a lick of english. the night attendant was much nicer. he helped us print documents and even gave directions to a great restaurant.

2/10 Terrible

Niels van

Stayed 1 night in Jan 2022

2/10 Terrible

Robin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Helaas een zware tegenvaller. Niet hygiënisch. Voorzieningen deden het simpelweg niet. Kamer is in vervallen staat. En douchen was een acrobatische act. Niemand van de receptie aanwezig, alleen telefonisch. Onze oorspronkelijke kamer miste een bed, en een gordijn. Toen een andere kamer gekregen, maar daar waren de douche voorzieningen weer niet in orde. In een zin: een zware tegenvaller.
Stayed 1 night in Dec 2021

8/10 Good

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Inchecken ging snel. Ontbijt sober maar doelmatig Bedden matrassen kunnen beter
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ihanan tilavat siistit huoneet. Rappusia on erittäin paljon. Pitää olla hyväkuntoinen että jaksaa kiivetä, 4 kerrosta! Jääkaapista tipahti ovi kun lähdettiin! Mutta aivan ihanat huoneet ja aamupala myös loistava. Kavereilla oli huone tuen puolella, josta kuului tieremonttiäänet läpi yön. Meillä oli hiirenhiljaista. Kyllä suosittelen!
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveler

Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities
Prima verblijf, redelijke bedden. Goede prijs. Ontbijt was ook ok
Stayed 2 nights in May 2019

8/10 Good

Moritz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Einfaches, sauberes aber günstiges Hotel
Wir waren mit einem Junggesellenabschied hier, die Zimmer waren einfach und ordentlich, alles war sauber. Die Lage ist zentral, viel Gastronomie ist im Umfeld verfügbar. Fur eine Partygesellschaft top
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 2 nights in Dec 2018

10/10 Excellent

G., Halle

Liked: Cleanliness, staff & service, property conditions & facilities
Ein sehr sauberes und gut geführtes Hotel das zu diesem Preis in Düsseldorf Zentrum seines gleichen sucht. Dass die Mini-Bar leer war hat das Bild nicht getrübt, denn andere Hotels in dieser Preisklasse haben gar keine. Selbst das Frühstück mit aktiv gekühltem Aufschnitt und aktiv erhitztem Rührei/Würstchen findet man selten. Man muss sich aber mit der einfachen aber funktionalen und nicht abgewohnten Ausstattung zufrieden geben - für mich bei diesem Preis kein Problem.
Stayed 1 night in Sep 2018

10/10 Excellent

gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel en centre ville
personnel très gentil. possibilité de laisser ses bagages a l'accueil. belle chambre confortable. petit point négatif : petit-déjeuner à améliorer
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Prima voor nachtje in ‘Japanse’ buurt.
Klein maar voor budget prima. Goed ontbijtbuffetje. We hadden de familiekamer (4 bedden met mogelijkheid tot 5). Wel runoerig ‘s nachts! Het ligt op een druk punt met veel verkeer en uitgaanspubliek!
Stayed 1 night in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

6/10 Okay

bert

Liked: Cleanliness
Eenvoudig, maar prima voor een aantal nachten /dagen Düsseldorf. Goede bedden, eenvoudig sanitair, ontbijt is goed. 5 minuten lopen naar down-toen.
Stayed 1 night in Dec 2017

2/10 Terrible

Nicole

Disliked: Staff & service, property conditions & facilities
Horror Hotel
Wir hatten ein Doppelzimmer gebucht. Als wir um 19 Uhr im Hotel ankamen, sagte man uns, wir hätten nicht reserviert. Eine Woche zuvor wurde jedoch das Geld von meinem Konto abgebucht und wir erhielten auch eine Buchungsreservierung. Nach langen Diskussionen stellte sich heraus wir hatten doch gebucht, doch plötzlich sei kein Zimmer mehr frei und wir hätten wohl storniert (was wir nicht hatten). Die Dame an der Rezeption war sehr unfreundlich und überhaupt nicht hilfsbereit. Sie kam auch erst nachdem wir bereits 20 Minuten auf sie warteten, obwohl wir uns bereits mehrmals bemerkbar gemacht hatten. Wir sind letztlich in einem anderen Hotel untergekommen. Das City Apart Hotel kann ich leider gar nicht weiterempfehlen.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Für ruhigen Schlaf Suchende geeignet
Ruhiges Hotel nahe Immermannstrasse, etwas verwinkelt, Frühstück okay, Betten sehr gut
Stayed 2 nights in Dec 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Inte särskilt rent. Röklukt i korridorer. Städpersonal förde mycket oväsen tidigt på morgonen. Lyhört.
Stayed 2 nights in Nov 2017

8/10 Good

jung ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Pil Hae

Liked: Cleanliness
Stayed 5 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Prima hotel voor weekend weg
Prima hotel als je een weekend Düsseldorf wilt bezoeken. Wij sliepen aan de voorkant die helaas lawaaiig was. Het bed lag comfortabel en de badkamer was prima. Keuze bij het ontbijt was niet reuze maar wat er lag was lekker en werd snel bijgevuld.
Stayed 2 nights in Jul 2017

8/10 Good

Tatiana

Liked: Cleanliness, room comfort
Нормальный отель с завтраком
Останавливаюсь в отеле не первый раз. Хороший завтрак, по просьбе дали номер с мини кухней. Но в номере нет ни тарелки ни ложки-вилки (дали по просьбе) нет кастрюльки сковородки и духового шкафа, поэтому готовить невозможно. Про кастрюли не спрашивала т.к. жили 2 дня. В ванной почти все время вместо горячей шла холодная вода, чтобы помыться пришлось ее ловить. В зимнее время в ванной комнате очень холодно т.к. батарей там нет. В остальном нормальный отель, но мы не фанаты, с тряпкой пыль по полкам не проверяем.

8/10 Good

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Можно переночевать
Были семьей (2 ребенка по 4 года) в 4 местном номере 107. В номере чисто, тепло, кровати удобные, выспались. Завтраки бывают и лучше, часов в 9 почти ничего не осталось.Водонагреватель проточного типа, нужно приноровиться.

2/10 Terrible

agostino

Disliked: Staff & service, property conditions & facilities
Scomodo e carissimo.
Dormito al terzo piano senza ascensore, scale ripidissime e scomode. Ho faticato moltissimo. Wifi non arrivava al terzo piano. Prezzo assurdo elevatissimo. Sicuramente aumentato a dismisura per via della fiera Prowein. Ottima la vicinanza alla stazione Metro.