City view from property

Reviews of Living Hotel Düsseldorf

Living Hotel Düsseldorf
Kirchfeldstraße 59-61, Düsseldorf, NW

Reviews

8.6

Excellent

Rating 10 - Excellent. 451 out of 1002 reviews" "
Rating 8 - Good. 425 out of 1002 reviews" "
Rating 6 - Okay. 86 out of 1002 reviews" "
Rating 4 - Poor. 24 out of 1002 reviews" "
Rating 2 - Terrible. 16 out of 1002 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Lovely hotel in a great location for getting in to the city centre and close to great bus underground and train stations. The hotel was lovely and clean with friendly helpful staff. We had a nice clean room with the added bonus of a well equipped kitchenette.
Stayed 3 nights in Dec 2023
Response from Living Hotel Düsseldorf on Dec 12, 2023
Dear Michael,the entire Living Hotel Düsseldorf team is very pleased about your review!We look forward to welcoming you back at our hotel.Sincerely,Living Hotel Düsseldorf

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay - Hotel.com extremely expensive
Stay was nice, clean,good assorted breakfast, good service. The price paid on hotel.com was extremely high on same day (saturday 2dec23) booking at aprox €250 for 1 night plus breakfast for single room, 1 person. Next day I booked for an additional 1 night stay via a different booming app for business room twin beds plus breakfast at €108.
Stayed 1 night in Dec 2023
Response from Living Hotel Düsseldorf on Dec 7, 2023
Dear Guest,the entire Living Hotel Düsseldorf team is very pleased about your review!We look forward to welcoming you back at our hotel.Sincerely,Living Hotel Düsseldorf

8/10 Good

Sonja

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Evening staff were lovely. Day time staff sarcastic. Just because we arent fluent in German doesnt mean we are stupid
Stayed 3 nights in Nov 2023
Response from Living Hotel Düsseldorf on Dec 7, 2023
Dear Sonja,thank you very much for rating us.We are very sorry that you were not satisfied with our hotel and we always look forward to constructive criticism to be able to improve our service.Sincerely,Living Hotel Düsseldorf

10/10 Excellent

Renae

Traveled with partner
Great location and amenities on site.
Stayed 7 nights in Nov 2023
Response from Living Hotel Düsseldorf on Nov 28, 2023
Dear Renae,thank you for taking the time to write this great review.We are glad that you enjoyed your stay and hope to welcome you again very soon!Yours sincerely,Living Hotel Düsseldorf

10/10 Excellent

gloria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Excellent
Stayed 4 nights in Nov 2023
Response from Living Hotel Düsseldorf on Dec 12, 2023
Dear Gloria,thank you for taking the time to write this great review.We are glad that you enjoyed your stay and hope to welcome you again very soon!Yours sincerely,Living Hotel Düsseldorf

10/10 Excellent

Jagannatha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Neat and clean, friendly atmosphere, not that expensive, near to shops, supportive staff, what else you need?
Stayed 2 nights in Oct 2023
Response from Living Hotel Düsseldorf on Nov 11, 2023
Dear Jagannathga,thank you very much for your detailed review of your stay with us. We are happy that you enjoyed your stay. We hope to welcome you back soon. Kind regardsTeam Living Hotel Düsseldorf

8/10 Good

Kerstin

Liked: Staff & service
Stayed 2 nights in Oct 2023

2/10 Terrible

Joachim

Stayed 5 nights in Oct 2023
Response from Team Living Hotel Düsseldorf on Oct 29, 2023
Sehr geehrter Joachim,vielen Dank, dass Sie uns bewertet haben. Wir bedauern sehr, dass Sie nicht zufrieden bei uns im Hotel waren und freuen uns immer über konstruktive Kritik um unseren Service verbessern zu können.Mit freundlichen GrüßenLiving Hotel Düsseldorf

10/10 Excellent

Wenke

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Quite and good value for money. A few minor faults in the room that could easily be rectified, such as the shower door not closing fully, but didn't impact on our stay.
Stayed 3 nights in Aug 2023

10/10 Excellent

Michelle, New York

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property and excellent breakfast! Be sure to be mindful of the limited check-in hours!!!
Stayed 3 nights in May 2023

10/10 Excellent

Dariusz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable
Depending on receptionist check in / out might take time. Otherwise perfect stay in reasonable fee
Stayed 1 night in May 2023

10/10 Excellent

ayoub

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was really nice stay , ❤️
Stayed 5 nights in May 2023

8/10 Good

Andreas

Stayed 2 nights in May 2023

4/10 Poor

Andrew

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Colin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good option for the Messe
Nice option, reasonable price. Would have preferred a double
Stayed 5 nights in Mar 2023

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
OK but poor value (when fair at Messe is on)
Clean and comfortable. Acceptable if not dazzling place. Stayed there for Prowein so pricing was ridiculously high for what the hotel offered
Stayed 2 nights in Mar 2023

8/10 Good

Ali, new york

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was spacious, however the heating system did not work properly and there was too much noise coming from the traffic outside.
Stayed 6 nights in Feb 2023

10/10 Excellent

Toby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After an initially slow check in process due to only a single member of staff being available the hotel was very clean, comfortable, quiet and convenient. Didn't try the breakfast but the parking garage, although tight, is very easy to use. Would return.
Stayed 3 nights in Feb 2023

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2022

4/10 Poor

Nhan

Disliked: Staff & service, property conditions & facilities
Reception man is not really respect and support for air-cont problem. The way he proposed solutions is just wasting customer time and more up set not to solve the problem

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

6/10 Okay

Jayne

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Different
The first thing to point out was the hotel security was very poor. We arranged to leave our bags in a 'secure' room at the hotel only to find out upon return to collect the bags one had been stolen, passport computer included. Another guest also had their bag stolen. Basically the secure room was not locked .police involved and a very strong letter heading off to the Hotel management.
Stayed 1 night in Sep 2022

2/10 Terrible

Jorge

Disliked: Staff & service, amenities, property conditions & facilities
The first night was a nightmare, the shower was clogged, the restroom got flooded, the shower door would not close so there was water all over. They barely give you shampoo and soap to shower, the iron was also broken with a whole on top, so there was once again water spilled all over. Their response is pretty much deal with Expedia, they do not take ownership of the lack of care and maintenance of the property.
Stayed 2 nights in Sep 2022

8/10 Good

Reingard

Stayed 4 nights in Aug 2022
Response from Luisa on Sep 7, 2022
Sehr geehrter Herr Reingard,wir bedanken uns, dass Sie sich die Zeit genommen haben, um eine Bewertung zu Ihrem Aufenthalt zu schreiben und freuen uns, dass diese so positiv ausgefallen ist. Ihre Beurteilung hilft uns dazu, uns stetig zu verbessern. Wir hoffen, dass wir Sie bei Ihrem nächsten Aufenthalt in Düsseldorf wieder bei uns begrüßen dürfen!Mit freundlichen Grüßen,

10/10 Excellent

Jamie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect !
Really nice comfortable clean and friendly hotel , great price too
Stayed 2 nights in Jul 2022

10/10 Excellent

Shusaku

Business traveler
Stayed 1 night in Jul 2022
Response from Luisa on Aug 6, 2022
Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen,

10/10 Excellent

Gillian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and updated amenities.
Stayed 3 nights in Jun 2022

6/10 Okay

Malcolm

Liked: Cleanliness, property conditions & facilities, room comfort
Düsseldorf.
Nice hotel, not five star, more 3 to 4. Tiny towels, one day we were not given towels and didn’t realise till very late. No bar or restaurant.
Stayed 5 nights in Jun 2022
Response from Luisa on Aug 7, 2022
Dear Malcom, thank you very much for taking the time to write a review. We regret that you were not satisfied with the location of your room. Due to Covid our bar is still closed. Please feel free to contact our reception team. Our reception desk is staffed 24 hours a day and we always try to make your stay as pleasant as possible. Kind regards,

8/10 Good

Mike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Luisa on Aug 6, 2022
Dear Mike, thank you very much for your detailed review of your stay with us. We are happy that you enjoyed your stay. We hope to welcome you back soon. Kind regards

10/10 Excellent

James

Stayed 1 night in May 2022

10/10 Excellent

Mikele

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 3 nights in Feb 2022
Response from Luisa on Aug 7, 2022
Dear Mikele, thank you very much for your detailed review of your stay with us.We hope to welcome you back soon. Kind regards

6/10 Okay

Maurizio

Business traveler
Disliked: Property conditions & facilities, room comfort
Cold night!
Unfortunately nobody switched the heating in the room before I came, and when I came I found out it was not working...so the ladies at the reception offered me an electric heater but I told them was pretty dangerous. It looked like they knew already the heating was broken
Stayed 1 night in Jan 2022
Response from Luisa on Aug 7, 2022
Dear Maurizio, thank you very much for your detailed review of your stay with us. We are happy that you enjoyed your stay and are pleased to accept your suggestion for improvement. We hope to welcome you back soon. Kind regards

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

Reingard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2021

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Bang for your Buck
I enjoyed my stay ...will go back next time....all problems are immediately and courteously resolved
Stayed 1 night in Jul 2021

8/10 Good

Ho Yin

Business traveler
Liked: Staff & service
Stayed 2 nights in Aug 2020
Response from Sarah on May 26, 2021
Sehr geehrter Ho Yin, vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business in Dusseldorf
Very good hotel taking very good care of guests regarding CV-19. Good parking. Nice restaurants very close by.
Stayed 2 nights in Aug 2020
Response from Sarah on Sep 3, 2020
Dear John, thank you so much for your positive feedback. We are looking forward to your next stay in our hotel. Kind regards Sarah

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and in a great location
Excellent location, my room overlooked a beautiful pinkish castle. Clean rooms, AC worked, staff was helpful.
Stayed 1 night in Jul 2020
Response from Sarah on Jul 25, 2020
Dear Guest, thank you very much for your positive review. We are happy that you enjoyed your stay and looking forward to welcome you back. Best regards Sarah

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Sarah on Mar 21, 2020
Liebe Sandra, vielen Dank für Ihre Bewertung. Wir hoffen, dass wir Sie bald wieder bei uns begrüßen dürfen. Mit freundlichen Grüßen Sarah

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

ronen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Sarah on Feb 21, 2020
Dear Ronen, thank you for your good review. Kind regards Sarah

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Pleasant bedroom comfortable beds good selection of buffet breakfast. Helpful staff. Location of Hotel is away from the Centre but there is a convenient U Bahn station nearby. Would stay there again Simon
Stayed 2 nights in Jan 2020
Response from Sarah on Jan 25, 2020
Dear simon, thank you so much for your good feedback. We are looking forward to your next visit. Kind regards Sarah

10/10 Excellent

Rick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Sarah on Jan 25, 2020
Dear Rick, thank you for your good feedback. We are looking forward to your next stay. Best regards, Sarah

6/10 Okay

Chrisstopher

Liked: Cleanliness, staff & service
Disliked: Room comfort
We had an enjoyable stay in Dusseldorf. The Hotel was very pleasant however, the downside we had was the noise levels, our room was situated by the main road and we didn’t get a reasonable night sleep during our 5 night stay. The room was also pretty cold, we tried to turn the thermostat up but it didnt seem to work. The room itself was very nice, clean and very comfy beds. We’d have preferred a bath as we walked over 60 miles during our visit but the shower was hot and powerful.
Stayed 5 nights in Dec 2019

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked this hotel at the last minute not knowing much about the city. The location was perfect, with easy access to the subway. Walking to Altstadt was only 20 minutes away so it’s a very accessible hotel. The free items in the mini-bar was a nice gesture as well a the free drink at the bar in exchange for not needing room service. I wish more hotels would offer an incentive to minimize waste or unnecessary change of sheets/towels. Breakfast was great. I would stay here again.
Stayed 2 nights in Dec 2019
Response from Sarah on Dec 24, 2019
Dear Antonio, thank you so much for your positive feedback. We are happy that you had a pleasent stay in our hotel and hope to welcome you back very soon. Best regards Sarah

10/10 Excellent

Tomasz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good safe area, close to local transport, breakfast expensive
Stayed 4 nights in Dec 2019
Response from Sarah on Dec 14, 2019
Dear Guest, thank you very much for your positive feedback. Our breakfast is optional and costs 19,00 euro. It is a buffet which includes hot and cold meals, coffee and tea and many other selections. We hope to welcome you back again. Kind regards Sarah

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the kitchen area and the big bathroom. There was also a comfortable seating area
Stayed 4 nights in Nov 2019
Response from Sarah on Dec 24, 2019
Dear Guest, thank you so much for your good review. We hope to welcome you back again. Kind regards Sarah

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
Great location , underground close by, three stops nd your right in the centre of the German Market. Facilities in room were fantastic. Small room but enough space for two to live comfortably for a few days . I would definitely return. Hotel staff were very friendly too. A true hidden gem .
Stayed 3 nights in Nov 2019
Response from Sarah on Nov 30, 2019
Dear Sandra, thank you for the great review of our hotel. I am happy to share the feedback with the whole Team. We are glad that you enjoyed your stay and hope to see you again very soon. Best regards Sarah