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Reviews of Apartment-Hotel am Rathaus

Apartment-Hotel am Rathaus
Burgplatz 7, Düsseldorf

Reviews

9.2

Wonderful

Rating 10 - Excellent. 17 out of 27 reviews" "
Rating 8 - Good. 7 out of 27 reviews" "
Rating 6 - Okay. 3 out of 27 reviews" "
Rating 4 - Poor. 0 out of 27 reviews" "
Rating 2 - Terrible. 0 out of 27 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Excellent location in the middle of everything. Great restaurants, bars, and shopping. Everything was really clean and comfortable. Highly recommended.
Stayed 1 night in Sep 2020

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect location in Düsseldorf
Excellent location in old town Düsseldorf, convenient to transportation, sightseeing. We even lost our key and the apartment mgr came and let us in !
Stayed 2 nights in Feb 2020

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderbar location!
Large, beautifully furnished room with 2 sets of french doors overlooking the rathaus square in the altstadt. We had an incredible view over the Christmas market and also down the street to the Burg Platz and the ferris wheel. Couldn't ask for a better location!
Stayed 2 nights in Dec 2019

8/10 Good

Heather

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, heart of Dusseldorf
Very clean apartment style hotel. I stayed for one night during the Christmas market. Location excellent. My room was very spacious and clean.
Stayed 1 night in Dec 2019

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, location, location.
Wonderful view of town square. Perfect location. Friendly, professional and helpful staff. Only downside was no elevator... although staff assisted with bringing the bags up. Beautifully appointed room. Would definitely recommend it with the caveat that there is no elevator.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location Location, location, location
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was exceptional - close to shops and restaurants
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and convenient apartment hotel
Very happy to stay in this hotel apartment, very clean and the staff was very nice and polite, before you arrive there , you need to keep contact through email with the host and he will stay there to wait for you. Every where you can see the Mobi bike, we enjoy cycling and the food .
Stayed 3 nights in Jun 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
Great location, very friendly staff, rooms good size and clean. Would recommend stay here again
Stayed 2 nights in May 2019

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and very conveniently situated
Very clean and well presented accommodation in a great location for the Altstadt. Reception staff were very friendly and helpful, but important to inform them of arrival time as desk is not normally occupied after 8.00PM
Stayed 1 night in May 2019

6/10 Okay

Anna

Liked: Cleanliness, property conditions & facilities, room comfort
Nice room
I paid for the breakfast but did not receive it. No refund neither. The reason was bad weather and the man in charge said just " not my fault". Sure.. but a refund would be in place.
Stayed 1 night in Jan 2019
Response from Hotel am Rathaus on Mar 14, 2019
Tut uns sehr leid, dass unser Partner zu spät eröffnete und es für Sie Unannehmlichkeiten gab. Unser Restaurantpartner hat alles versucht um es Ihnen recht zu machen und seine Schuld zu mindern. Das sollte und wird auch nicht mehr passieren.

8/10 Good

Lorena

Business traveler
Liked: Cleanliness, staff & service, room comfort
Centrale e pulito
Centrale e non rumoroso. Pulizia quotidiana ok, comodo e soprattutto, con una vista dalla camera, invidiabile
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Düsseldorf Top
Sehr gute zentrale Lage, mitten in der Altstadt
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein schön eingerichtetes Zimmer, sehr sauber und gem
Stayed 1 night in Nov 2019

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Preben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Hans-Joachim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Lennart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vi hade önskat att man kunde få frukost på hotellet
Stayed 1 night in May 2019
Response from Evgeny on Jun 13, 2019
Vielen Dank für Ihre Bewertung, kommen Sie gerne wieder wir warten auf Sie. Beste Grüße

10/10 Excellent

Tanja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Evgeny on Jun 13, 2019
Vielen Dank und kommen Sie bald wieder, wir warten herzlich auf Sie !

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo
Gentilissimi al check in, ottimo rapporto prezzo/qualità (soprattutto in periodo di fiera Prowein!) tornerò sicuramente il prossimo anno.
Stayed 3 nights in Mar 2019
Response from Evgeny on Apr 2, 2019
Grazie mille e siamo lieti che ti sia piaciuto, fino al prossimo anno

8/10 Good

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr zentral gelegen viele Restaurants. Service super man konnte einfach anrufen und alles wurde wie besprochen erledigt. Fühlten uns sehr wohl und würden wieder kommen
Stayed 2 nights in Jan 2019
Response from Evgeny on Mar 16, 2019
Vielen Dank für die netten Worte. Kommen Sie sehr gerne wieder. Mit freundlichen Grüßen

10/10 Excellent

MONIQUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
logement spacieux très confortable, sans ascenseur
un appartement agréable et vaste près de la mairie et dans une rue piétonnière animée avec un bon choix de restaurant, le métro et les taxis à proximité. très bonne localisation
Stayed 2 nights in Sep 2018
Response from Evgeny on Oct 26, 2018
Merci d'avoir pris le temps de donner votre avis. Reviens bientôt

10/10 Excellent

Torben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyggeligt sted og meget centralt
Hyggeligt sted og meget centralt
Response from Evgeny on Apr 23, 2018
Thank you for your nice guest rating, We are very glad, that you enjoyed the stay with us guest rating