Ratings based on 60 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Midwest, USA

Nice hotel, good value

Posted Dec 15, 2014
Pros: Price compared to other hotels, nice breakfast
Cons: If you have a car parking is a bit of a pain.
Location: Go to Altstadt, great food and beer!
I checked out a number of hotels online before booking and the price for the value seemed to be best for the Excelsior and my hunch worked out! Nice place, 15 minute or less walk to Altstadt, clean rooms, quiet hotel, really good breakfast, friendly staff. I would recommend this hotel to anyone looking for a nice hotel without having to pay a ridiculous amount. If you have a car you have to park across the street at the parking garage. It's around 17 euro a night so that part wasn't so fun but if you've been to Europe before you'll know that parking in the cities is always at a premium. You might be able to drive around and find a spot along the street but it was pretty full everywhere. Not the hotels fault though.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Ok, Dated, No AC

Posted Aug 14, 2014 on Hotels.com
Reasonable place, very dated. Strange bar. No AC, so very hot rooms. Variable staff, generally good though. Two lifts, one can only carry 2 persons, the other, 3. One closes at night!? Useless safe. No key card system.
5 out of 5
Recommended
for Couples
by A verified traveler

Central location.

Posted Aug 5, 2014
Pros: See above
Cons: see above
Location: See above.
Arrived by train, used U bahn to Nord Str. This station in conveniently located next to the hotel. Arrival was and book in was excellent. Staff were brilliant. Although there was clearly some refurb taking place, this did not affect my stay. The room was excellent, 109, is to the rear of the building which I was grateful for; the emergency services appear to use the route outside the front as a main Rd to calls for service! Breakfast was excellent, however don't expect full English. I love continental breakfast and was left very satisfied with the food each day... and coffee was outstanding. The hotel is a 15 walk to the old town, or one stop on the U bahn. Locally, there is an outstanding little bar called café florian. Good food and beer, recommend . I will use again.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jul 30, 2014 on Hotels.com
3 out of 5
Recommended
for Business Travelers
by WawBfrom Poland

Partly renovated hotel in a good location

Posted Jun 29, 2014 on Hotels.com
Quiet area just a short walk to bars, restaurants and the river. Easy access to the airport and business district. Hotel receptionist could have been a bit friendly but overall experience was value for money.
5 out of 5
Recommended
by Madsfrom Frederikssund

Dejlig beliggenhed

Posted Jun 6, 2014 on Hotels.com
Meget stille værrelse. Gå afstand fra Rhinen og den gamle bydel.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Super Service und komfortable Zimmer

Posted Apr 27, 2014 on Hotels.com
Service sehr freundlich, aufmerksam und für alle Wünsche stets hilfsbereit. Zimmer angemessen groß und komfortabel eingerichtet (z.T. Radio im Bad und begehbare Dusche). Lage nur 15min Gehzeit oder 2 Ubahnhaltestellen von der Kö und Altstadt entfernt.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Apr 21, 2014 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by Rödenbeckfrom Porta Westfalica

Exzellenter Service

Posted Mar 18, 2014 on Hotels.com
Egal, ob Check in, Beratung auch zu ausgefallenen Restaurantwünschen in Düsseldorf, Bedienung beim Frühstück, Sauberkeit des Zimmers oder sogar Nachsendung von im Zimmern vergessenen Dingen: Der Service war perfekt. Eine Straßenbahnhaltestelle ist "um die Ecke" und auch die Altstadt errreicht man bequem in wenigen Minuten zu Fuß. Auf den ersten Blick wirken Hotel, Fahrstuhl und Mobiliar etwas "altbacken", es ist aber alles gut gepflegt, sauber und es eine neue Nasszelle eingebaut. Die Zimmer sind ruhig, das Raumklima ist angenehm und die Betten sind sehr bequem. Das Inklusiv-Frühstück incl. Bioprodukten ist in jeder Hinsicht ein guter Start in den Tag . Dies war sicher nicht unser letzter Aufenthalt in diesem Hotel.
4 out of 5
Recommended
for Business Travelers
by Franssonfrom Sweden

This traveler left a rating score only Posted Jan 30, 2014 on Hotels.com