Ratings based on 27 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Ok, Dated, No AC

Posted Aug 14, 2014 on Hotels.com
Reasonable place, very dated. Strange bar. No AC, so very hot rooms. Variable staff, generally good though. Two lifts, one can only carry 2 persons, the other, 3. One closes at night!? Useless safe. No key card system.
5 out of 5
Recommended
for Couples
by A verified traveler

Central location.

Posted Aug 5, 2014
Pros: See above
Cons: see above
Location: See above.
Arrived by train, used U bahn to Nord Str. This station in conveniently located next to the hotel. Arrival was and book in was excellent. Staff were brilliant. Although there was clearly some refurb taking place, this did not affect my stay. The room was excellent, 109, is to the rear of the building which I was grateful for; the emergency services appear to use the route outside the front as a main Rd to calls for service! Breakfast was excellent, however don't expect full English. I love continental breakfast and was left very satisfied with the food each day... and coffee was outstanding. The hotel is a 15 walk to the old town, or one stop on the U bahn. Locally, there is an outstanding little bar called café florian. Good food and beer, recommend . I will use again.
3 out of 5
Recommended
for Business Travelers
by WawBfrom Poland

Partly renovated hotel in a good location

Posted Jun 29, 2014 on Hotels.com
Quiet area just a short walk to bars, restaurants and the river. Easy access to the airport and business district. Hotel receptionist could have been a bit friendly but overall experience was value for money.
5 out of 5
Recommended
for Everyone
by Brendafrom Richmond, North Yorkshire

Great for Christmas Market

Posted Dec 13, 2013
Pros: Good choice of breakfast. Very clean. All staff excellent particularly Andre.
Cons: Could do with upgrade of air conditioning.
Location: Very convenient for all area's.
Hotel good, excellent walking distance from the old town through the park (no problem walking through the park at night). Found the hotel too hot in all area's. Had to have the bedroom window open for fresh air (lucky we were not street facing). Could hear guests in next bedroom, but once you had ear plugs in, no problem. Would recommend this hotel if staying in Dusseldorf. Easy for taxi to airport (approx. 20-25 euro's).
4 out of 5
Recommended
for Business Travelers
by PDfrom Ireland

Very nice hotel

Posted Oct 23, 2013 on Hotels.com
I found the hotel to be bettet than the website pictures suggested. If the hotel had a restaurant for evening ,meals I would rate it as excellent.
4 out of 5
Recommended
for Everyone
by McGowanfrom Warwickshire, UK

A very pleasant stay in Dusseldorf

Posted Oct 21, 2013
Pros: I really liked this hotel. I liked the decor, which may not be to everyone's taste but it had a character which set it apart from the usual "chains".
Cons: The dining area was quite small and often tables had to be shared with other guests at busy times. A larger dining space may be helpful.
Location: Ideal location, 5-10 min walk from old town and 15 mins from Rhine Promenade - not too noisy and not too far away. Excellent transport links.
This hotel was a perfect base near to (but not in) the Altstadt and a short walk to the main shopping area. The hotel was a short taxi ride from the main railway station (approx 7 euros) and the Nordstrasse U-bahn station is a 30 sec walk away. Upon arrival we were greeted by a pleasant member of staff who spoke v good English and allowed us to check in early. He also gave us a map of local area and a brief overview of nearby attractions. We arrived at the room to find it was still being cleaned, however, so headed to the bar for a drink; this was reasonably priced and complimentary snacks were provided. The hotel has free unlimited wifi for all guests. The room was reasonable size, had a good bathroom (shower, no bath) and a large TV with 2-3 English news channels. A safe was available for a 1 euro deposit. I found the decor of the room and the whole hotel a refreshing change from the many "chains" that I stay in in the UK. It has a cosy individuality and I liked it - it was scrupulously clean. The room was warm and at no point did any exterior noise e.g. traffic become noticeable, although, I did hear noise from adjoining rooms but this wasn't excessive. Breakfast was buffet style and consisted usual bacon, sausage and eggs etc alongside continental style and chilled meats. A large selection of drinks were available including coffee, tea and juice. Checkout was straightforward and the hotel helpfully arranged a taxi to the station for us on departure.
4 out of 5
Recommended
for Getaway With Friends
by Joannfrom Brooklyn, NY

Boutique hotel with great breakfast

Posted Sep 25, 2013 on Hotels.com
Hotel is a 10 or 15 minute walk from downtown Dusseldorf, which was relatively easy to find. The surrounding area was under heavy construction during our visit, which took away from the scenery. Great breakfast. Cute boutique hotel with a cozy lobby and spacious rooms. It was a great deal for the price.
5 out of 5
Recommended
for Everyone
by A verified traveler

All you need for a couple of nights.

Posted Sep 10, 2013
Good location on S-Bahn. Very near to Hofgarten and walking distance to the Altstadt. Good value room prices with wifi (that actually works) and a breakfast included.
Comment from Hotel Management
Mar 15, 2014
Dear guest, Thank you very much for sharing your positive experience on Expedia, we do appreciate you feedback ! We're glad you enjoyed your stay and took advantage of the central location. Thank you once again for making us your hotel of choice, and we look forward to seeing you next time you are in Dusseldorf! Warm regards, Your Hotel Excelsior Team
5 out of 5
Recommended
for Everyone
by Terryfrom Brighton, UK

Well located traditional hotel with character

Posted Jul 31, 2013
Pros: Unfussy
Cons: don't know
Location: Probably the most convenient for department stores and the Altstadt which was about 1 kilometre away.
Was very hot when we were staying. Temperature reached 38C. Room, although hot, was equipped with a efficient fan.
Comment from Hotel Management
Mar 15, 2014
Dear Terry, Thank you for taking the time to comment on your stay with us. Such great feedback is definitely a motivation for us to always give our best! As you correctly point out, we do not feature air conditioning at the hotel but however we do try and keep the rooms as cool as possible by opening windows, placing fans in rooms and closing curtains. Thank you once again for making us your hotel of choice, and we look forward to seeing you next time you are in Dusseldorf! Warm regards, Your Hotel Excelsior Team
5 out of 5
Recommended
for Personal Event
by A verified traveler

Clean and comfortable

Posted Jul 16, 2013 on Hotels.com
This is a nice hotel about an easy 15 minute walk to the Altstadt. There are good transport links nearby if you don't like walking. It is also very close to the park. The staff are extremely helpful and polite. Rooms are spotlessly clean and include a large flat screen TV, trouser press and mini bar. We were lucky and had a room that had just had a new bathroom fitted. Breakfast is standard fare with cold meats, cheeses, breads, hot food and cereals all well presented and great value when included in the room rate. I will definitely consider staying here again on my next trip to Dusseldorf.
Comment from Hotel Management
Nov 16, 2013
Dear guest, Thank you for sharing your thoughts with us. We are happy to hear that our facilities and cleanliness met your needs and expectations during your stay. Our location truly is one of the best, just around the corner of everything! Thank you again and we look forward to your next stay! Warm regards, Your Hotel Excelsior Team