Featured Image Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Bathroom Bathroom Sink Bathroom Sink Gym Spa Spa Sauna Sauna Steam Room Treatment Room Outdoor Rock Climbing Ropes Course (Team Building) Ropes Course (Team Building) Mini-Golf Mini-Golf Pro Shop Snow and Ski Sports Snow and Ski Sports Snow and Ski Sports Snow and Ski Sports Snow and Ski Sports Breakfast Area Breakfast Area Breakfast Area Restaurant Restaurant Restaurant Restaurant Restaurant Hotel Lounge Hotel Lounge Banquet Hall Reception Hall Meeting Facility Meeting Facility Meeting Facility Meeting Facility Business Center Fireplace Executive Lounge Property Grounds Hotel Front Terrace/Patio
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Room type

Premium Twin Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Standard Twin Room, 1 Single Bed

Max Occupancy: 1 guest

Get an overview of this hotelLuxurious slopeside hotel with a full-service spa

Location

Set amidst the mountains, this ski-in/ski-out hotel in Neuss is 0.1 mi (0.1 km) from Jever Fun Skihalle and within 9 mi (15 km) of Wochenmarkt Carlsplatz and Freizeitpark Ulenbergstrasse. Lake Kaarster and Uedesheimer Rheinbogen are also within 9 mi (15 km).

Hotel Features

With direct access to the slopes, Hotel Fire & Ice makes guests feel at home with amenities like a full-service spa, ski storage, and ski passes.

Room Amenities

All 79 soundproofed rooms feature free WiFi and pillowtop beds. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches like bathrobes and slippers.

Hotel Amenities

Hotel Amenities

Have fun with onsite winter activities, including downhill skiing, snowboarding, and sledding. After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the other amenities, including a fitness center and a steam room. Hotel Fire & Ice helps provide the perfect ski vacation with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges.

Dining is available at one of the hotel's 5 restaurants. Public areas are equipped with complimentary high-speed wireless Internet access. This luxury hotel also offers a sauna and ski passes. Complimentary self parking is available on site.

  • 24-hour front desk
  • ATM/banking
  • Breakfast available (surcharge)
  • Coffee/tea in lobby
  • Free newspapers in lobby
  • Concierge services
  • Conference center
  • Conference space
  • Dry cleaning/laundry service
  • Elevator/lift
  • Fireplace in lobby
  • Fitness facilities
  • Free RV, bus, truck parking
  • Free self parking
  • Free WiFi
  • Full-service spa
  • Luggage storage
  • Meeting rooms
  • Multilingual staff
  • Number of bars/lounges - 2
  • Number of buildings/towers - 1
  • Number of floors - 6
  • Number of meeting rooms - 14
  • Number of restaurants - 5
  • Safe-deposit box at front desk
  • Sauna
  • Shopping on site
  • Ski passes available
  • Ski storage
  • Ski-in/ski-out access
  • Steam room
  • Total number of rooms - 79
  • Tours/ticket assistance
  • Year Built 2011
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Family Friendly Amenities

  • Cribs/infant beds (complimentary)
  • Free Wi-Fi
  • Rollaway/extra beds available
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free RV, bus, truck parking

Room Amenities

  • Air conditioning
  • Bathrobes
  • Blackout drapes/curtains
  • Climate control
  • Free bottled water
  • Free newspaper
  • Free toiletries
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Daily housekeeping
  • Desk
  • Down comforter
  • Free WiFi
  • Hair dryer
  • Hypo-allergenic bedding available
  • In-room safe (laptop compatible)
  • Individually furnished
  • Iron/ironing board (on request)
  • LCD TV
  • Minibar
  • Phone
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Private bathroom
  • Rollaway/extra beds available
  • Room service (limited hours)
  • Satellite TV service
  • Shower only
  • Slippers
  • Soundproofed rooms
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Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Salzburger Hochalm - This restaurant specializes in local cuisine and serves lunch and dinner. Open select days.

Jausenstadl - Onsite restaurant. Open select days.

Salzburger Alm Biergarten - Onsite restaurant.

Room service (during limited hours) is available.

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Nearby Things to Do

Recreational amenities at the hotel include ski-in/ski-out access, a sauna, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby
  • Miniature golf on site
  • Sledding on site
  • Playground on site
  • Ski equipment rentals on site
  • Ski lessons on site
  • Downhill skiing on site
  • Snowboarding on site
  • Bicycle rentals on site
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Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, and massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

  • Hot stone massage
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Sauna in spa
  • Massages
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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible parking

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children under 12 years old stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.00 per night.
  • Free cribs (infant beds)!

Pets

Pets allowed, Only dogs are allowed, Maximum number of pets per room 1

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 17.00 per person (approximately)
  • Pet fee: EUR 25 per pet, per day
  • Rollaway bed fee: EUR 20.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

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