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Reviews of Hotel Indigo Düsseldorf - Victoriaplatz, an IHG Hotel

4 out of 5
Hotel Indigo Düsseldorf - Victoriaplatz, an IHG Hotel
Kaiserswerther Str. 20, Düsseldorf, NW

Reviews

9.2

Wonderful

Rating 10 - Excellent. 291 out of 456 reviews" "
Rating 8 - Good. 135 out of 456 reviews" "
Rating 6 - Okay. 20 out of 456 reviews" "
Rating 4 - Poor. 5 out of 456 reviews" "
Rating 2 - Terrible. 5 out of 456 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

John William

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff, couldn’t have done more for us.
Stayed 4 nights in Apr 2024
Response from Hotel Indigo Düsseldorf-Victoriaplatz on Apr 23, 2024
Dear John,We're thrilled to hear about your positive experience at our hotel! Our team takes great pride in providing exceptional service, and it's wonderful to know that their friendliness and dedication made your stay memorable. We strive to go above and beyond for our guests, and your kind words truly validate our efforts. Thank you for choosing to stay with us, and we look forward to welcoming you back for another outstanding experience in the future!Warm regardsYour Hotel Indigo Düsseldorf-Victoriaplatz

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Indigo Düsseldorf-Victoriaplatz on Apr 24, 2024
Dear David,Thank you for your outstanding review! We're delighted to hear that your stay with us was perfect. Your satisfaction is our top priority, and it's wonderful to know that we were able to meet your expectations.We hope to welcome you back soon to provide you with another top-notch service and a memorable stay.Warm regards,Michelle TrautnerFront Office AgentHotel Indigo Düsseldorf-Victoriaplatz

6/10 Okay

nissi, Bradenton

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

10/10 Excellent

Grant

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful, the hotel nicely appointed, quiet and comfortable.
Stayed 4 nights in Jan 2024

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Phillip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and conveniently located to public transportation.
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

S

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 4 nights in Dec 2023

10/10 Excellent

Chris, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly hotel with very nice rooms, the location is close to shopping and transit.
Stayed 3 nights in Nov 2023

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel so far in this trip to Europe, very nicely designed rooms, not cramped at all, very clean, friendly staff, etc. Usually there is something that was not as expected, in this case everything was great.
Stayed 3 nights in Nov 2023

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a great area of the city close to various public transport links, restaurants, bars and supermarkets. Luxurious bedroom and bathroom.
Stayed 2 nights in Nov 2023

10/10 Excellent

Naresh

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast didn’t have much choices, rest everything was very good.
Stayed 1 night in Sep 2023

10/10 Excellent

Joyce

Stayed 2 nights in Sep 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Gabi

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
hotel stuff is very friendly
Stayed 4 nights in Aug 2023

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Aug 2023

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An easy 20minute walk into the town centre and ten minutes from the Rhine .this great hotel has been my home from home in Düsseldorf on my last two visits. clean and comfortable hotel with fantastic friendly staff , it is just amazing and I will definitely stay here next time I visit Düsseldorf
Stayed 3 nights in Aug 2023

10/10 Excellent

Aidan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Carsten, Malvern

Traveled with family
Liked: Amenities
Great hotel with everything in close reach.
Stayed 4 nights in Aug 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

6/10 Okay

ayodele

Traveled with family
Liked: Staff & service
Cleaning was subpar-hair on carpet, hair on pillow
Stayed 1 night in Jul 2023

8/10 Good

Marwan

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jun 2023

10/10 Excellent

Gena

Stayed 1 night in Jun 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great Staff and amazing shower!
Stayed 4 nights in Jun 2023

8/10 Good

Elke

Stayed 1 night in Jun 2023

10/10 Excellent

Elizabeth, Chester le Street

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Warm welcome; very spacious and clean room. Close to underground and tram - short journey to city centre. Quiet at night. Great selection of restaurants. The only thing I didn't like was the smell of smoke coming up from guests smoking on the terrace area on the ground floor of the hotel - we had to close the window.
Stayed 5 nights in May 2023

10/10 Excellent

Pamela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, clean and very quiet hotel - Superb
I stayed at this hotel for 2 nights and it was a little gem. The hotel staff spoke English and were incredibly helpful and let me check in early after a very long morning travelling. The room was beautiful, clean and very quiet. I was away with business so coming back to the quiet hotel was a very welcomed relief. The firmer pillow they offered was also one of the best I’ve slept on! Breakfast was brilliant and they offered a large range of high quality foods. You could also request your own eggs and various other hot choices. Overall a superb hotel and I’ll definitely stay again if I’m visiting on business again.
Stayed 2 nights in Apr 2023

8/10 Good

Daniel

Stayed 3 nights in Mar 2023

10/10 Excellent

Peter, Cheshire

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, property.
Stayed 1 night in Mar 2023

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Lyndsey Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for where we needed to be in Dusseldorf. Friendly staff and good breakfast. Rooms were well decorated.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

6/10 Okay

Nick

Stayed 1 night in Oct 2022

8/10 Good

Iva

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2022

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Nothing negative to say about our stay at Hotel Indigo. The hotel is comfortable, clean, centrally located and we had a very nice few days stay. The only downside is the parking which is expensive at €20 per day but it is very close to the hotel so you just have to factor it in.
Stayed 3 nights in Aug 2022
Response from Sarah on Sep 1, 2022
Dear Marion,thank you for being our guest and for your great feedback.We are happy that you enjoyed your stay with us.The Garage is a puplic garage and we already offer our guests a discount off the normal daily price.We are looking forward to your next visit at Hotel Indigo Duesseldorf.Kind regardsSarah

10/10 Excellent

Gabi

Traveled with group, Business traveler, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
the hotel is walking distance from Victoriaplatz station about 150-200 m . you are 2 stations from the heart of the city and 5 stations from the conventions center. very centrally located.the area is nice with lots of good restaurants,
Stayed 3 nights in Aug 2022
Response from Sarah on Sep 1, 2022
Dear Gabi,thank you very much for your great feedback.We are looking forward to welcome you again.Kind regardsSarah

10/10 Excellent

Sadaf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2022

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant city break
4 night stay with 2 kids in family suite. Lovely place, great location, amazing breakfast. Thanks everyone
Stayed 3 nights in Aug 2022
Response from Sarah on Sep 2, 2022
Dear Dan,thank you for your great feedback.We are looking forward to your next stay.Kind regardsSarah

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Hotel is great! Staff are friendly and helpful, room was clean and lovely design. TV’s have Apple TV but ours wasn’t working. Some rooms have a very small balcony. Air con is available.
Stayed 2 nights in Jul 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and nice clean room.
Stayed 3 nights in May 2022

10/10 Excellent

Jerry

Liked: Staff & service, property conditions & facilities, room comfort
Comfortable Rooms, wacky deco
We stayed 4 nights and chose the hotel ad it ws convenient for visiting our daughter. Check in was efficient and we had 2 door keys. The bedroom was a good size with a comfortable bed and a decent shower room, nice toileteries. The hotel is themed on fashion and the decor in our room was a huge mural of a fashion model. Breakfast was a good hot and cold buffet. The restaurant was not open in the evenings nor for lunch but there are plenty of places to eat nearby. Its an excellent location.
Stayed 4 nights in Apr 2022

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the Hotel Indigo. The neighbourhood is a perfect mix of amenities and quiet, calm environs. Cafe across the street was a perfect start to each day, and we really appreciated having a courtyard room that was really quiet at night. A perfect place to stay to explore Dusseldorf and experience a neighbourhood near the heart of the City.
Stayed 3 nights in Apr 2022

10/10 Excellent

Sue

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, helpful staff and spacious room
Lovely, helpful staff who provided great tips for our short stay. Good breakfast choice and lovely, spacious room. Hotel is located in nice neighbourhood, with good selection of restaurants, cafes, public transport and amenities. We were allowed to check out at a later time which was also very kind and helpful.
Stayed 2 nights in Jan 2022
Response from Indigo Team on Jan 17, 2022
Dear Sue, Reviews like yours make us really happy. We are very happy to fulfill your accommodation expectations, and we will be glad to welcome you again to Indigo Hotel. Thank you so much!

8/10 Good

Tang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel! The room is very spacious for a family of 4 with 2 young children. The only down size is the overly decorated lady model photos on the wall. At least three huge photos of her in the room which my kids think they are very scary. LOL. Breakfast was nice and parking is right next to the hotel. Front desk staff is very friendly and helpful.
Stayed 1 night in Dec 2021
Response from Indigo Team on Jan 4, 2022
Thank you very much for your comments. Oh, we feel that the children are scared with the decoration of the room, I hope that it is only as an anecdote and that they have not been too scared. We will share your comments with the team so that they continue to do their best for our guests. We look forward to welcoming you again at indigo Dusseldorf. Sincerely,

10/10 Excellent

Bernard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is clean and comfortable. Shower comes with rainfall and spray. Big Samsung TV. Nearby grocery store is ReWe. However location is about 20 minutes to main town centre.
Stayed 1 night in Dec 2021
Response from Indigo Team on Jan 4, 2022
Dear Bernard, Thank you very much for such an important feedback. That motivates us to continue giving the best of ourselves. We hope to see you again at the Indigo hotel in Dusseldorf.

6/10 Okay

VENKATESW, Massena

Traveled with family
Liked: Cleanliness, amenities
Neat boutique hotel
Stayed 3 nights in Nov 2021
Response from Indigo Team on Dec 12, 2021
Danke für so eine schöne Beschreibung. Wir hoffen, Sie bald wieder zu sehen.

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with a lovely terrace. Staff were brilliant and friendly
Stayed 2 nights in Oct 2021
Response from Indigo Team on Dec 12, 2021
Vielen Dank für die Freude an unser Team! Das ist unser bestes Geschenk!

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Düsseldorf
Nice rooms. Like the neighbourhood as there are conveniences all around.
Stayed 7 nights in Sep 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly nice and as helpful as possible. The rooms were nice, clean, and the bed was very comfortable. Would definitely stay here again.
Stayed 4 nights in Aug 2021

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021