Ratings based on 25 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from Milton Keynes

Good location, terrible hotel.

Posted Sep 8, 2014
Pros: Good location
Cons: The entire hotel is overdue for redevelopment.
Location: good location
With colleagues, we had 4 rooms at the hotel. Everyone was unhappy with the rooms. Single beds, poor showers, terrible mattresses. Hotel dates back to 1972 and it shows. Very tired.
Comment from Hotel Management
Sep 20, 2014 by Caso, Hotel Management
Dear Guest, your comment made us very upset and sad. We very much regret that the room did not meet your expectations. Yes, there are different categories and generations of rooms in the house and the house was opened in the 70's. Since then a lot has changed and various renovations carried out. We are constantly working on the improvement of our product. After the renovation of four floors in the last year and enforcement of individual measures further work are planned for autumn. We hope to welcome you back. With best regards Carolin Sonntag & Team Human Resources Manager
Comment from Hotel Management
Sep 17, 2014 by Caso, Hotel Management
Dear guest, thank you for your feedback. We are sorry, you didn't feel at home in our hotel. You are right, the hotel was built in the 70th. We just finished to renovate 4 floors in our house. The new designed comfort class rooms are equipped with a double bed with boxspring mattressses, the bathrooms have a rainshower and everthing a guest would expect nowadays. We hope to see you again soon. It would be a great honour for us to welcome you again and demonstrate our host qualities. Best regards Susanne Ahrens Guest Relations
5 out of 5
Recommended
by keith shirley from birmingham

comfy beds

Posted Jun 3, 2014 on Hotels.com
Was a good experience but some cleaning in bathroom had been missed. but was not at first site noticed
4 out of 5
Recommended
for Business Travelers
by Manfred Gollent from Greer

Great place to stay in Duesseldorf!

Posted Apr 17, 2014 on Hotels.com
Very enjoyable, good connectivity and comfort.
Comment from Hotel Management
Jul 5, 2014 by Caso, Hotel Management
Dear Guest, with the "inner values​​" of the house we have convinced. We are very pleased that you have spent with us a pleasant stay. We hope to welcome you back soon. With best regards Carolin Sonntag & Team Human Resources Manager
5 out of 5
Recommended
for Business Travelers
by A verified traveler from georgia

Posted Feb 22, 2014 on Hotels.com
Great hotel. Good food. Reasonable fee for Internet.
4 out of 5
Recommended
by Nuno from London

Posted Jan 13, 2014 on Hotels.com
Comment from Hotel Management
May 17, 2014 by Caso, Hotel Management
Lieber Gast, danke, dass wir Ihre Gastgeber sein durften. Besuchen Sie uns bald wieder. Mit herzlichen Grüßen Ihre Carolin Sonntag & Team Direktionsassistentin
5 out of 5
Recommended
for Personal Event
by Andy from West Yorkshire

Great Weekend

Posted Nov 27, 2013 on Hotels.com
The Hotel was situated very near a U bahn station and it took only 10 minutes into Dusseldorf. The room in the Hotel was spacious and the bed very comfortable :we booked breakfast in bed (extra 5Eu but worth it)!All the staff were very helpfull and we got a "late check out" at no extra charge . Fantastic hotel will return
1 out of 5
by roger from dubai

Posted Nov 26, 2013
Pros: Nothing
Cons: To be more polite
Very bad
4 out of 5
Recommended
for Everyone
by Jeremy from Melbourne,Australia.

good location,convenient to transport,quiet area.

Posted Oct 29, 2013
Pros: very clean and friendly staff.
Cons: Would help if the hotel had a auto bank machine.
Location: quiet area but very close to transport,close to the rhine river which was good for some excercise,pleasant surrounds.
clean well presented hotel,staff friendly and helpful,would stay there again.
Comment from Hotel Management
May 17, 2014 by Caso, Hotel Management
Dear guest, Thank you for the lovely feedback. We are looking forward to your next visit . Best regards Susanne Ahrens Guest relations
3 out of 5
by A verified traveler

Business stay - Dusseldorf

Posted Oct 24, 2013
Pros: Primarily the spaciousness
Cons: Again, room cleanliness and friendliness of staff. Other part of my stay was in Paris and the staff there was much more helpful and friendly.
Location: There is not a lot to do nearby. However, convenient subway stops (Am Seestern and Prinzenalle) quickly got you over the river and into the city.
Room was spacious and well appointed, however, I would expect this for what the hotel referred to as a "private" or "first class" room. Immediately upon opening door, room smelled "musty" and carpet was worn and had the appearance of being dirty. Opening balcony door and windows temporarily alleviated the problem but upon returning to the room each time, you could "catch" the feint musty or dirty odor.
4 out of 5
Recommended
for Everyone
by A verified traveler

I've been there for plastic exhibition.

Posted Oct 23, 2013
The hotel was close to exhibition, which made my travel more convinience.
Comment from Hotel Management
May 17, 2014 by Caso, Hotel Management
Dear guest, thank you for the very nice feedback. It would be a great honour for us to welcome you again and demonstrate our host qualities. Best regards Susanne Ahrens Guest relations