Ratings based on 75 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Great value city centre hotel

Posted Nov 13, 2014
Pros: Great value & quality for the money
We were on a 2 night stay and the hotel suited our needs perfectly. Good location close to the city centre, easy to find and good parking facilities. The rooms were a good size, clean, modern and the beds were very comfortable.The breakfast was a bonus, we were expecting standard continental bread, cheese etc but were pleasantly surprised at the choice and the quality - there was even an egg station. This was more than one would normally expect in a mid range city centre hotel
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel close to HBF

Posted Nov 7, 2014
it was very good, close to hbf breakfast was nice. internet access was a bit confusing and the bathrooms are in need of renovation
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Edinburgh

Excellent location

Posted Sep 9, 2014
Pros: Location
Cons: Do not disturb signs to hang on the door to allow a longer lie after a late night in altstadt.
This hotel is situated within walking distance from the main railway station, all the tourist attractions are within easy walking distance also. this is a very clean and secure hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Great Hotel very close to the Centre...

Posted Aug 26, 2014
Pros: Loved the Location.
Cons: Needs no improvement.
Location: Very close to City Centre, 10 mins walk, we walked the whole weekend, good for keep fit... Lots of great shops near by.
I have stayed at this hotel many times. It's in a great location, easy walking 10 mins to city centre, and Main Line Railway Station. We had an Appartmant this time and it's well recommended, very spacious and comftable, lovely small bar in the lobby with good food.
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfy bed, quiet but minor flaws

Posted Aug 25, 2014
The room was small but bed (2 singles together) was really comfy and we slept well. The safe was handy to have and they let us in the room at 12 which was good. The bathroom was large but the shower head position in the bath meant it was easy to flood the bathroom floor and a bit awkward to stand in comfortably. I mentioned it was my Hubby's 50th birthday weekend we were coming for the football but no chocs in room or or even acknowledged. Thought it a bit poor. stayed in better 4 star hotels, would stay again if I couldn't find much else for a little more money.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in town centre

Posted Aug 24, 2014
Excellent location, minutes from train station. The staff were really friendly and the room clean and functional. Enjoyed my stay here
4 out of 5
Recommended
for Everyone
by A verified traveler

Mercure hotel

Posted Aug 6, 2014
Close to station and not too far from old town. Clean and comfortable. Would recommend.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Coventry

very good hotel close to everything

Posted Aug 6, 2014
Pros: The location to everything
Cons: Maybe a paint job if you have a room overlooking the rear of the hotel.
Location: 5 min walk from the train station,15/20 mins stroll to the old town,also if you want to stay local at night there is plenty to do also.
Just a 5 min walk from the train station,and a 15/20 min stroll to the old town,this hotel was very good value for money. The staff were very helpful with all that we asked,and needed. would certainly stay here again.
2 out of 5
Recommended
for Business Travelers
by Olliefrom Houston

Definitely not for Americans

Posted Aug 4, 2014 on Hotels.com
Breakfast was great, but rooms were tiny. Biggest issue we had was that they turned off the A/C at 10PM. Not a great idea during the hottest months of the year.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Cheshire, UK

Ideal location for a city break.

Posted Aug 3, 2014
Pros: The atmosphere was welcoming and staff were helpful and friendly. The beds were very comfortable and the room functioned well.
Location: On the left of the hotel is a 5 minute walk to the rail station. On the right it takes 5minutes to reach the Königs Allee.
The main purpose of our visit was to spend 4 days exploring Düsseldorf on foot. We found the location central for all things with good transport facilities if needed. The rail station, with useful shops, is close by. The outstanding plus was the quietness of the room. We were unaware of other guests and slept undisturbed each night. The room was well maintained and equipped with a stocked mini bar, tea making facilities and hair dryer. We did not take breakfast but used the bar in the evening and found all staff friendly and helpful.