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Room type

Superior Double Room

Max Occupancy: 2 guests (up to 1 child)

Privilege, Double Room, 1 Queen Bed

Max Occupancy: 2 guests (up to 1 child)

Maisonette Suite, 1 Queen Bed

Max Occupancy: 3 guests (up to 1 child)

Standard Double Room

Max Occupancy: 2 guests (up to 1 child)

Get an overview of this hotel4-star Duesseldorf hotel in Bilk, near Rhine Tower

Location

Located in Bilk, this hotel is within a 15-minute walk of Duesseldorf Gate and Rhine Tower. Neuer Zollhof and Duesseldorf City Hall are also within 2 mi (3 km).

Hotel Features

A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in the lobby, a business center, and conference rooms are onsite.

Room Amenities

All 160 individually furnished rooms provide free WiFi, free wired Internet, and room service. Comforts include premium bedding and pillow menus, and guests will also find conveniences like refrigerators and coffee makers.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center.

A computer station is located on site and high-speed wired and wireless Internet access is complimentary. Event facilities measuring 2691 square feet (250 square meters) include conference space. This business-friendly hotel also offers tour/ticket assistance, multilingual staff, and a garden. Onsite parking is available (surcharge). The property may provide extended parking privileges to guests after check-out (surcharge).

Mercure Hotel Düsseldorf Hafen is a smoke-free property.

  • 24-hour front desk
  • Bar/lounge
  • Breakfast available (surcharge)
  • Business center
  • Coffee/tea in lobby
  • Free newspapers in lobby
  • Computer station
  • Concierge services
  • Conference space
  • Conference space size (feet) - 2691
  • Conference space size (meters) - 250
  • Dry cleaning/laundry service
  • Elevator/lift
  • Express check-out
  • Free WiFi
  • Free wired high-speed Internet
  • Garden
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 3
  • Number of floors - 4
  • Number of meeting rooms - 3
  • Restaurant
  • Safe-deposit box at front desk
  • Self parking (surcharge)
  • Smoke-free property
  • Snack bar/deli
  • Total number of rooms - 160
  • Tours/ticket assistance
  • Free use of nearby fitness center
  • Year Built 1993
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Family Friendly Amenities

  • Cribs/infant beds (complimentary)
  • Free Wi-Fi
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds available
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Self parking (surcharge)

Room Amenities

  • Air conditioning
  • Blackout drapes/curtains
  • Climate control
  • Coffee/tea maker
  • Free toiletries
  • Free cribs/infant beds
  • Daily housekeeping
  • Desk
  • Free WiFi
  • Free wired high-speed Internet
  • Hair dryer
  • Hypo-allergenic bedding available
  • In-room safe
  • Individually furnished
  • Iron/ironing board
  • LCD TV
  • Pay movies
  • Pillow menu
  • Premium bedding
  • Premium TV channels
  • Private bathroom
  • Refrigerator
  • Rollaway/extra beds available
  • Room service (limited hours)
  • Satellite TV service
  • Shower only
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Where to Eat

Breakfast is available for a surcharge and served each morning between 6:30 AM and 10:30 AM.

Brasserie La Vie - This brasserie specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Onsite venue #2 - This bar serves lunch and dinner.

Room service (during limited hours) is available.

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Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Segway rental/tour nearby
  • Bicycle rentals on site
  • Free bicycles nearby

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom
  • Roll-in shower
  • Accessible parking
  • In-room accessibility
  • Accessible path of travel

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 12 years old stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 38 per night.
  • Free cribs (infant beds)!

Pets

Pets allowed, Maximum number of pets per room 1

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

You'll be asked to pay the following charges at the hotel:
  • All citizens of Germany will be charged the national value-added tax
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: EUR 17 per person (approximately)
  • Self parking fee: EUR 14 per day
  • Pet fee: EUR 12 per pet, per night (maximum EUR 12 per stay)
  • Rollaway bed fee: EUR 38 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

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