Ratings based on 56 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.1 Service & staff
3.4 Room comfort
3.6 Hotel condition
They paid and stayed.
by Summer from Nashville, TN
Look Elsewhere- not worth the pricePosted Jun 4, 2014
Pros: It was clean. That's the only good thing I can say.
Cons: pillows, customer service, room temperature, street noise
Location: Close shopping district and old town but very loud location.
New pillows. They were flat, lumpy and terrible. When I asked for a second pillow I was laughed at and asked if there was not a pillow already in your room!!! I had to ask the rude front desk employee 4 times for a second pillow! It took 2 days to get a pillow!!! Seriously?!?! Someone soundproof the windows, please. The room was warm so we had to sleep with the window open. Normally that's not be a problem. However, excessive road noise and constant horn-honking through all hours of the night made sleep impossible. I stayed for 3 sleepless nights. Needless to say, this portion of my vacation was not relaxing. I won't be back. Warning: Dusseldorf drivers needlessly and incessantly honk at each other. It sounds like Manhattan.
for Everyoneby Robert from Chicago
Friendly, simple but comfortable, great locationPosted Jun 3, 2014
Pros: Location, breakfast buffet, comfort and cleanliness, friendly staff, price
Cons: Computer/internet access for guests without wifi.
Location: Abundant number of restaurants surround the hotel. Quick walking distance to the shopping street and the multitude of restaurants and bars in the old
Small but very clean and comfortable rooms with a super friendly staff. My room faced the main street, but with the windows closed I barely could hear the traffic; and no noise from other rooms. Nicely located between the central train station and the river front/old town area - both easy walking distance. Also a little more than a block to the U-Bahn, including those to the Trade Fair complex. Excellent breakfast buffet with a wide variety of options. Super old style German restaurant maybe 200 yards away. Also, a wide mix of oriental food as that seems to be the nature of the neighborhood. WiFi available, but no computer for use by the guests. All in all, excellent value.
for Everyoneby Andrew from San Francisco, USA
Very nice hotel- highly recommend!Posted Mar 20, 2014
Pros: We liked our room, staff working there and those really filling breakfasts served every morning.
Selected this particular hotel because of convenient location and reasonable price. We were not disappointed! We liked the room, staff working there and really filling breakfasts served every morning. Everything else was just as good as expected.
for Everyoneby Steve from UK
Posted Dec 2, 2013
Pros: central location. Staff really friendly. Good breakfast
Cons: Extra blankets and pillows in rooms.Woke up really cold.
Location: Christmas Markets - Magical
for Everyoneby Nick from England
Good central locationPosted Nov 13, 2013
Pros: Staff were very attentive
Cons: Mattress not secure in bed and fell off a couple of times
Location: Good location with excellent large traditional pub seconds away
Just used hotel as base to travel around area
for Couplesby A verified traveler
Posted Nov 7, 2013
Pros: Great location, friendly and helpful staff, clean and comfortable beds and excellent choice for breakfast.
Location: Not far from the main train station and close to local transport links.
for Everyoneby Barry from Dublin
Monopol HotelPosted Aug 26, 2013
Pros: breakfast . Good location . Not far from main railway station , which has direct line to airport. and 20 mins walk to Aldstat on main roads.
Cons: room air conditioning and more english language channels such as Eurosport and BBC1
Single room was fine (size OK, good shower, bed comfortable) except no air conditioning. So when I opened the window I got traffic noise as I fronted onto the road . There was a fan in the wardrobe which helped . There is only one english langauage channel - CNN. The breakfast was good with a huge range of items. Lift does not go to every floor . You have one flight of stairs to each floor
by A verified traveler from Sydney NSW, Australia
Nice Staff, decent price, ok roomPosted Jul 29, 2013
Pros: service and breakfast
Cons: cleaniness of room and hotel - could be of better standard
Location: close to central station
Hotel was ok for what it was. 28 year old travelling alone and needed a hotel for the night because I had an early flight out the next day. I was using Dusseldorf as a hub for a flight in and out. Single room was small, bathroom was ok, but the room wasn't as clean as I would have liked. I haved stayed in budget hotels like Holday Inn Express and Comfort Inn and their rooms basic, nice, and clean. I wouldn't say not to stay here but I would recommend looking else where for the same price. 15 min walk to old town, 5 -10 min walk to central station (great for aiport around 3 euros). Nice European breakfast including scrambled eggs, hash browns, and bacon. Staff was extremely nice and helpful!!
for Couplesby A verified traveler
Value for MoneyPosted Jul 28, 2013
Cons: Good breakfast
Location: Very good
The hotel is very central for everything and really offers value for money. Really like being to get coffee etc in hotel foyer. We have stayed there before and will be happy to stay there next year
Recommendedby ilka H from stafford
perfect hotel for a lads weekendPosted Jul 24, 2013 on Hotels.com
the hubby stayed with his eldest sun there for a lads weekend including football tournament etc. - neither of them speak any German. they were very impressed. helpfully friendly staff, great location, good service and they really enjoyed the breakfast. they both said they would recommend the hotel anytime