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Too hot in the room (not due to the weather). If you opened the window for air it was extremely noisy as next to busy road
Verified traveler
Stayed 3 nights in Aug 2018
Response from Francesca Apaloo Reservation Manager on Sep 7, 2018
Dear Guest,
Thank you for your positive comments. We thank you for your advice in the negative area. You can be sure that we will investigate and if necessary change or correct it!
Your management of Première Classe Düsseldorf Sincerely, Francesca Apaloo Reservation Manager
Friendly staff
It is a good hotel but It needs some improvement on comfort as
the mattress was very uncomfortable.
Also the Wifi just did not work
Location about 10 min walk from
Main train station.
Not many restaurants or bars around, you need to walk to the other side of the station to find them.
Verified traveler
Stayed 3 nights in Jun 2018
Response from Francesca Apaloo Reservation Manager on Jul 5, 2018
Dear Guest, thank you very much for your positive comments. We also thank you for your hints in the negative area. You can be sure that we will pursue this and if necessary change or fix it! Your management of the Premiere Classe Duesseldorf City
6/10 Okay
Verified traveler
Jun 17, 2018
Liked: Room comfort
It’s definitely a convenient hotel for business trips or budget trips. I can’t complain about the standards of the room when the price is low and the breakfast is okay value. Next to good transport links if you know your way around dusseldorf. Most of the staff were very friendly and helpful, some not as much. WiFi exists but does not work especially on the 4th floor. The room was a good size quite small for a stay longer than 2/3 nights. There were some strange stains and splashes, doesn’t look as modern in real life as it does in the photos but the beds were comfortable.
Verified traveler
Stayed 3 nights in Jun 2018
Response from GD on Jun 19, 2018
Dear Anonymous, thanks for your detailed review to our hotel. We will share your impressions in our next team meeting.
Best regards
Management Team Premiere Classe Düsseldorf City
6/10 Okay
Jim, Uk
May 4, 2018
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Short stay
Basic travel hotel. Advertised free WiFi non available. Lacking usual local information book in hotel or rooms. Nice breakfast
Jim
Stayed 4 nights in Apr 2018
Response from Stranninger, Hotel Manager on May 7, 2018
Dear Jim,
thank you for your comment and personal feedback on Expedia.
Best regards.
Excellent value hotel.
Quiet location but only a 10 minute walk from Hbf.
Good buffet style breakfast.
Very helpful staff.
Only negative would be only providing one pillow per bed, although I’m sure if we asked, they would have happily provided extra.
Danke
James
Response from GD on Apr 4, 2018
Dear James, thanks for your very good review and comments to our hotel. Of course we store more pillows for extra requests, at the next time ask us! Best regards
Staff were very helpful and all knew English. Room was comfortable and very clean. The Hotel may not be downtown, but is very close to multiple transit options. We had no trouble getting around the city.
Tim
Stayed 3 nights in Feb 2018
Response from Stranninger, Hotel Manager on Feb 27, 2018
Dear Tim,
thank you very much for this perfect comment.
Best regards.
6/10 Okay
suzie, dorset
Dec 8, 2017
Liked: Cleanliness, staff & service
nice hotel
clean hotel, staff could't be more helpful. bit noisy as we were on rd side, so could not have window open at night
suzie
Stayed 2 nights in Dec 2017
Response from Stranninger, Hotel Manager on Dec 11, 2017
Dear Suzie,
thank you for your comment on Expedia.
Best regards.
Staff very friendly and not far from Dusseldorf HBF, a short walk along Eller strasse
Jorg
Stayed 1 night in Dec 2017
Dear Jorg,
thank you for your good comment on hotels.com
We are all looking forward to welcome you back.
Kind regards.
D. Stranninger
Manager
Première Clase Düsseldorf City
A pleasant hotel outside of the Dusseldorf main centre. We chose it as we were going to a concert at the Stahlwerk which was about a 20 min walk away. The area itself hasn't got many restaurants and is also a little run down. However the hotel was clean and comfortable and good value. A bonus was underground secure parking. The buffet breakfast was fine for us as we had to set off early the following day.
Annette
Stayed 1 night in Oct 2017
Dear Annette,
thank you for your comment.
We are all looking forward to your next stay.
Best regards.
D. Stranninger
Manager
Première Classe Düsseldorf City
Dear Zvi,
thank you for this perfect comment on Expedia and your overall recommendation.
We are all looking forward to welcome you back.
Best regards.
Daniel Stranninger
Manager
Première Classe Düsseldorf City
Dear Clytie,
Thank you for this awesome comment and ranking on Expedia.
I already informed Sarah about your comment.
She was so happy to read it.
We are all looking forward to welcome you back.
Kind regards.
Daniel Stranninger
Manager
Première Classe Düsseldorf City
It is really nice hotel and nice friendly front desk staff. They are trying to help you with whatever you need. location is great too and rooms are good. Also, price was fare.
Hamad
Stayed 4 nights in Jul 2017
Dear Hamad,
thanks a lot for this great comment on Expedia.
Me and my team are happy that you like to stay with Première Classe in Düsseldorf.
We all are looking forward to welcome you again.
Best regards.
Daniel Stranninger
Manager
Première Classe Düsseldorf City
Sehr geehrter Gast,
herzlichen Dank für diese sehr gute Bewertung auf hotels.com.
Es freut mich und mein Team sehr dass Sie mit dem Aufenthalt rundum zufrieden sind.
Mit den besten Grüßen.
Daniel Stranninger
Manager
Première Classe Düsseldorf City
6/10 Okay
Roger, Hollywood Florida
May 22, 2017
Liked: Cleanliness, room comfort
Ok location to far from central.
Ok no breakfast in price,location could have been better and noise level not good. No AC.
Roger
Response from D. Stranninger, Hotel Manager on May 27, 2017
Dear Roger,
thank you for your comment on Orbitz and the personal impressions of your stay.
Actually we do not promote to have any AC, our hotel has only a ventilation.
Therefore you might had different expectations for your stay with us.
Best regards.
The room was too small. no air-conditioning. breakfast was poor. The staff was nice and helpful. we got a very unreadable map of the city probably due to a bad printer.
Hani
Dear Hani,
thank you for rating your stay in our hotel.
The concept of our hotel brand is to offer rooms for a good price-performance ratio, what also includes our breakfast offer. For € 8,50 we offer a choice of unlimited food and drinks. Our hotel does not have an acutal air-condition, but a ventilation to cool down the rooms and public areas. We are sorry to hear about the inconveniences with the map that you received at the Front Desk, we will work on finding a solution. We are looking forward welcoming you again in our hotel to hopefully convince you with our services. Your Première Classe Düsseldorf City
The staff were friendly and very helpful. The room was fine, newish. Not huge, but adequate. Very handy for getting a bus (very cheap) to the main airport. If you want breakfast, they turn the main reception area into a breakfast bar - very practical.
Andrew Johnson
Dear Andrew Johnson,
thank you for your great comment on Expedia.
We are happy that you are telling the community about our great value for money.
My team and me are looking forward to welcome you back to Première Classe Düsseldorf City.
Best regards.
Daniel Stranninger
Manager
Première Classe Düsseldorf City
Dear Oudry,
thanks a lot for this perfect ranking on Expedia.
We are proud that you were totally satisfied with your stay at our hotel.
Best regards.
Daniel Stranninger
Manager
Première Classe Düsseldorf City
Superb bedrooms with very comfortable beds and excellent shower.
Great value for money and in a great location. Breakfasts are very good and the hotel is spotlessly clean.
Robert
Response from D. Stranninger, Hotel Manager on Jun 16, 2017
Dear Robert,
thank you for this perfect comment on Expedia.
We love to read that you comment on great quality and value for our hotel and services.
We are all looking forward to welcome you back to Première Classe.
Best regards.
Excellent hotel for the price, very clean rooms, good location for the Christmas market and friendly staff. Breakfast was an option for a few extra euros, and well worth it. A member of staff came into the room to clean without any notice or knocking the door, but otherwise a perfect stay
Lovely room and great service from staff. The hotel is maybe not in the best area, but well served by travel links - very quick into the middle of town. Would definitely stay again.
Excellent hotel -- Quiet, very clean, comfortable bed. Great buffet breakfast, with very friendly service. Garage parking available for an additional small fee. Highly recommend. Near subway.
Richard
Response from D. Stranninger, Hotel Manager on Jun 16, 2017
Dear Richard,
thank you for this excellent comment.
We love to read about your recommendation.
We wish you all the best.
Kind regards.
Relativ enge Parklücken sind das einzige was man am Hotel selbst kritisieren könnte ansonsten ist es ein normales B&B mit gutem Preis Leistungsverhältnis.