Ratings based on 39 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
87% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from England

Fine for a single night

Posted Jul 11, 2014
Cons: Character - even if they just added a picture or two in the room. Everywhere was very beige and soulless.
Overall a bit of a lifeless/souless hotel. The rooms are large and clean and have what you need (apart from a kettle and coffee/tea). The breakfast was fine.
5 out of 5
for Everyone
by sab from UK

Beautiful hotel

Posted Jun 4, 2014
Beautiful hotel with very nice rooms. The bed was very comfortable and the bathroom very spacious (we syated in a Queen sized room). Close walking distance to the central station and a slightly longer walk to the city center. Perfect hotel to relax in. Hotel also offers small gym and sauna to guests
3 out of 5
by Craig from Sydney, Australia

Good basic hotel

Posted Jun 2, 2014
Pros: It was in our price range and what we needed. We were not going for the hotel, just the city. The staff were extremely helpful.
Cons: The bathroom was a little tired, but still very clean. The maps provided of Dusseldorf were difficult to read without glasses.
Location: To get a start a seeing Dusseldorf, take the City Sightseeing bus. It takes 90 minutes and gives you an idea of the city layout.
We used this hotel as a quick stopover so we could quicky see Dusseldorf. It is just outside the main area still close. The neighbourhood is dominated with people from non German backgrounds, especially the Middle East. It is right next to a tube station. After walking around the area, we didn't eat in the area, we ate in old town / shopping area and then caught the tube back. (Which only took about 5 to 10 minutes depending on where you were.) Extremely accessible for sightseeing. The staff were extremely helpful in providing details on things to do.
1 out of 5
by JC from Detroit

Be careful. Confusing names.

Posted Apr 19, 2014
There is a NH City and a NH City Center. The City is on the other side of the train station and far away from the Messe. Outrages they have so similar names. I was fooled and through away money booking the NH City.
4 out of 5
for Everyone
by A verified traveler

Clean, modern hotel close to the the train station

Posted Mar 3, 2014
This hotel is very good for a business stay in Düsseldorf. It's nice, simple, clean, modern, up-to-date, and with a pleasant staff. If you do rely on Internet, note that the free Wifi is quite limited, and not appropriate for normal use. If you only want to check your email and send a few messages it's fine. Otherwise plan on spending 10 euros a day for reasonable internet. Breakfast, too, is quite expensive: 21 euros.
3 out of 5
for Everyone
by A verified traveler

Close to train station

Posted Feb 4, 2014
Nice hotel for short staying . For 2 to 3 days only for business .
3 out of 5
for Everyone
by Nicola from cambridge uk

Dusseldorf November 2013

Posted Dec 1, 2013
A nice hotel with friendly helpful staff. Drinks were expensive but no more so than any other. Rooms were nice but painted a strange dull mustard colour . The bed was comfy but pillows so soft they almost disappeared . There was no iron, no coffee only tea and no milk. The tv had lots of channels but only news channels in English . But these are small niggles it was a pleasant place to stay with easy access to all modes of public transport.
4 out of 5
by Judi Jessen from Los Gatos, Ca.

Don 't know what this means

Posted Nov 6, 2013 on Hotels.com
Overall it was ok. Beds were comfortable and very clean. Lots of room, but decor was in imaginative and void in color. Maybe it's justly modern. We walked from the train station because the taxi driver said it was too close for him to drive. It was about 4 long blocks away. With bags etched. It was a trek and we were tired after a train trip from France. The neighborhood seemed seedy , but once we got adjusted it was fine. Very close to underground. Konigsalley alley was fun and food great. The price of the hotel was too high for a cold business type hotel , but it did the job. Judi J Los Gatos, Ca .
2 out of 5
for Shopping
by toobusyforbs from Netherlands

Disappointing - far from 4 star service level

Posted Nov 5, 2013 on Hotels.com
We booked the hotel because of the convenient location close to the city center and the small sauna & relaxation area. I even emailed the hotel beforehand asking about the opening times of the sauna's and they said it's until 23.00. When we arrived in the evening the steam bath was completely cold and there were no bath robes in the room (it states on all of the hotel descriptions that there are bath robes IN the room). We go down to the sauna area to notice that the steam bath was completely cold. We were not happy, however, we didn't complain on the spot either because we just wanted to relax after a long week and not start complaining immediately after arriving... For a four star hotel we really expect much much more. Two days after our stay I send feedback to the hotel and it took them over a week to reply shortly stating that we should have contacted the staff. We completely disagree. Also we did talk to the staff since at first we couldn't even enter the sauna (actually the entrance for men was closed the whole time and they didn't do anything about it even though they said they would). If you don't want your guests to use the sauna then be kind and remove it from the description!!! In general, it's an old and outdated hotel. Looks ok from the outside and in the lobby but the rooms are very old and a bit smelly because of the old carpeting. You can get much better value elsewhere. Very disappointing for NH hotel.
4 out of 5
for Everyone
by cliff from australia

NH Dusseldorf during K2013

Posted Oct 23, 2013
Hotel if fine clean maybe a bit dated, but the staff are always helpful. The main reason for staying at the hotel is it close proximity to the railway station the goes to the Messe.