Courtyard view

Reviews of City Lounge Hotel

City Lounge Hotel
Herzogstr. 93, Düsseldorf, NW

Reviews

7.6

Good

Rating 10 - Excellent. 21 out of 117 reviews" "
Rating 8 - Good. 58 out of 117 reviews" "
Rating 6 - Okay. 25 out of 117 reviews" "
Rating 4 - Poor. 9 out of 117 reviews" "
Rating 2 - Terrible. 4 out of 117 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Akshay

Stayed 5 nights in Oct 2022

8/10 Good

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

8/10 Good

Samuel

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Clean and quite hotel.
Stayed 1 night in Sep 2022
Response from CLH Team on Sep 23, 2022
Thank you !

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from Hassan SAADATI on Dec 26, 2019
Thank you for your rating.

8/10 Good

Joshua

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from Hassan Saadati on Jan 9, 2019
Thank you for your Rating and comments.

8/10 Good

James, England

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Cheap Stay
Check in was OK Room nice and clean BUT NO Air Conditioning as a result windows had to be open and the noise from the neighbouring property went on until early hours is within walking distance from rail station Dominoes Pizza across road and several cafe near by Tram stop just around corner its in a great location
Stayed 1 night in Jul 2018

10/10 Excellent

alinawaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Good decent hotel large room good facilities great service and helpful staff. Good area
Stayed 1 night in Dec 2017

8/10 Good

Mubarak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money, but...
It was OK. The receptionists were quite professional and helpful. However, the TV was not working even though I complained about this and there was no iron nor ironing boarding as advertised.
Stayed 2 nights in Sep 2017

8/10 Good

jane, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Good location, clean and very spacious room. Nice breakfast. However, there isn't any sound proof system, get annoying when people back to their room late and talked loudly

6/10 Okay

Verified traveler

Great location
It was ok for a short stay. The room was cold even with heater but location was good.

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The hotel was lovely, much nicer than i expected and the staff where very nice. The hotel is a short walk to the main areas of Dusseldorf but very easy to get around.

8/10 Good

kathleen

Liked: Staff & service
Great hotel - not so great area especially at night

2/10 Terrible

basem, uk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
never again
the room quality is very cheap not worth what we paid, the breakfast is poor, and the customer service was childish and unprofessional at all.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Very nice stay for the Carnival WE
Great stay for the street carnival WE, very helpful, friendly and open-minded service. Rooms are clean, breakfast included, very good, exactly what was needed. Parking opportunities in the cellar under hotel at a very good rate for Düsseldorf

8/10 Good

Nigel, Leeds

Liked: Cleanliness, staff & service, room comfort
Would recommend to anybody
Staff were friendly and spoke English, room was very clean and as described but no tea/coffee to go with Kettle so bring your own! Buffet breakfast was good and perfect start to day. Hotel was in a quiet dark neighbourhood but perfectly safe and close to main station

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
Everything was ok. Nice staff. The room is big.

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice it was nice
the staff was friendly and helpful, the room was clean and comfortable and secure in gated garden. I'd stay again. A short walk from central station but a bit of a walk to old city.

6/10 Okay

Theo, Athens, Greece

Disliked: Property conditions & facilities
Just ok enough...
As a low cost solution it is ok, but up to that. Don't expect something fancy (far from that) but it does the job....

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very pleasant surpise!
I was afraid the writeup on the internet was too good to be true, and was very happy to find that it was correct. comfortable room, very charming courtyard, great breakfast -- it was a great way to end our vacation.

4/10 Poor

junichiro

Business traveler
Disliked: Property conditions & facilities
チェック時にWIFIが壊れていて使えないことを当たり前のように伝えられました。WIFIが必要だったので事前に伝えといて欲しかったです。
Stayed 2 nights in Jan 2023

10/10 Excellent

Eva

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ik vond de kamer heel leuk, bedankt

8/10 Good

Dionne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
De accommodatie was prima, niet heel gehorig, schone badkamer. Prima auto garage heel fijn! Goed te lopen naar het centrum! Prima plek. Goede prijs kwaliteit verhouding
Stayed 1 night in Nov 2022

10/10 Excellent

Ida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
A really good choice for a three star hotel in Düsseldorf. Big, clean room with nice, also quite big, bathroom. Water boiler and more than enough coffee and tea. A fridge a little bigger than the normal minibar size. Very comfortable, big bed. Quiet area and walking distance to Hauptbahnhof, Königsallee and Altstadt. And best of all: Very nice owner/receptionist. Will definately stay again.
Stayed 10 nights in Oct 2022

8/10 Good

Bernhard

Stayed 1 night in Oct 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
immer wiedergern
Dienstreise nach D ist nicht aufregend. alles ok. kommen, schlafen, abreisen.
Stayed 1 night in Sep 2022
Response from CLH Team on Oct 20, 2022
Vielen Dank

8/10 Good

Jaroslaw Rafal

Stayed 5 nights in Sep 2022
Response from CLH Team on Oct 20, 2022
Thank you !

8/10 Good

Klaus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruhige und zentrale Lage mit viel Platz
Guter Tipp für Nähe Bahnhof und sehr ruhig, da alle Zimmer zur Hinterhofseite gehen. Zimmer sind sehr geräumig und zweckmäßig. Werde gerne wiederkommen.Betten sehr gut.
Stayed 1 night in Jan 2020
Response from Saadati, Hotelinhaber on Feb 26, 2020
Vielen Dank für Ihre Bewertung.

8/10 Good

Evgeny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Неплохо, но без восторгов.
Впечатление неоднозначное. С одной стороны-неплохое месторасположение: 10 минут пешком до центрального вокзала и столько же до центральной части города. 20 мин до Альтштадта. С другой - это не совсем отель, скорее апартаменты. Но внутри небольшого дворика. Тихо, спокойно, но если засалится шумная компания, то вы будете слышать все, потому что все номера выходят во двор. Ресепшн работает только до обеда. Ресторана/бара нет. Хотя они в избытке в округе. Как резюме: отличное место, чтоб переночевать. Но не более. Есть закрытая платная парковка.
Stayed 3 nights in Oct 2019
Response from Saadati on Oct 31, 2019
Vielen Dank für Ihre Bewertung. Wir sind ein Hotel-Betrieb, die Zimmer-Ausstattung entspricht ein 3-Sterne Hotel. Unsere Rezeption / Lobby ist täglich von 06:30 Uhr bis 14:00 Uhr geöffnet. Wir servieren täglich warm und kaltes Frühstück. Ein Bar oder Restaurant gibt es nicht direkt im Hotel, sondern in Umkreis von 500 m findet man zahlreiche internationale Restaurants und Bars.

10/10 Excellent

Matti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Aug 2019
Response from Saadati on Aug 30, 2019
Thank you for your rating. See you soon!

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Rent och snyggt
Bra läge, nära kommunikationer. Enkel standard men rent och snyggt. Bra mottagande i receptionen. Ett litet minus för öppettiderna i receptionen men egentligen inget problem.
Stayed 4 nights in Jun 2019
Response from hassan saadati on Jul 10, 2019
Thank you for your review.

8/10 Good

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Hassan Saadati on Jul 10, 2019
Dear Irina, Thank you for your rating.

8/10 Good

Verified traveler

Liked: Staff & service
relatief dicht bij centrum, en tenminste voorzien van eigen parkeer gelegenheid
Stayed 2 nights in Dec 2018
Response from Hassan Saadati on Jan 9, 2019
Thank you for your rating and comment.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Hassan Saadati on Dec 6, 2018
Vielen herzlich Dank für Ihre Bewertung. Wir freuen uns auf Ihren nächsten Besuch in unserem Hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018
Response from Saadati on Nov 22, 2018
Thank you for your Rating.

8/10 Good

Mac, Würselen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schöne Hotel sehr zentral gelegen. Zimmer hatte Kühlschrank, Wasserkocher und Tassen.
Stayed 1 night in Oct 2018
Response from Saadati on Nov 24, 2018
Vielen dank für Ihre Bewertung.

10/10 Excellent

Heike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buchungsvorgang war unzureichend. Obwohl bereits Ende Juli gebucht und bezahlt, war die Gutschrift nicht an das Hotel weiter geleitet worden, so dass beim Einchecken Diskussionsbedarf besta d, was sehr unbefriedigend ist. Hotelpersonal war aber sehr bemüht und alles wurde letztlich geklärt. Es war nicht das ersta Mal, dass eine Hotelbuchung über Hotel.com bei Ankuftam gebuchten Hotel Probleme bereitete. Ich werde in Zukunft nicht mehr über Hotels.com buchen.
Stayed 2 nights in Dec 2017

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotel
Super fint ophold
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Low-cost weekend in Dusseldorf. Really good price/value ratio. Ask public transportation tickets from reception for 2€ per day!
Stayed 2 nights in Oct 2017

4/10 Poor

gaeta

Disliked: Staff & service, property conditions & facilities

2/10 Terrible

Isi, Silv, Jo

Disliked: Cleanliness, property conditions & facilities, room comfort
Schmuddelige Absteige
Wir, drei Geschwister zwischen 16 und 21 Jahre, hatten ein 3-Bett-Zimmer. "Schmand" und Staub, wohin man blickte: Bad, Heizung etc. Durchgelegene Matratzen. Winziges Fensterchen, Krach im und vor dem Hotel. Frühstück: naja. Für knapp 100 Euro insgesamt eine Frechheit. NIE WIEDER!
hell
sauber
gepflegt
gepflegt

8/10 Good

F, Marburg, Hessen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gut & Preiswert
Das Personal war sehr freundlich. Wir durften schon früher einchecken und nach dem auschecken unsere Koffer in einem Gepäckraum lagern. Die Zimmer sind sehr schön und wirklich sehr gut für den Preis. Das Frühstücksbuffet war nicht groß, aber es gab viel Auswahl und somit vollkommen ausreichend. Zur Stadtmitte musste man ca. 15 Minuten laufen und der Hauptbahnhof war auch nicht weit. Für diesen günstigen Preis findet man nichts besseres! Es hat uns wirklich gut gefallen.

8/10 Good

Christine, Gorcy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité/prix
Bon rapport qualité/prix pour un hotel confortable avec petit déjeuner et parking

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Good and priceworthy hotel
Good and priceworthy hotel

6/10 Okay

Verified traveler

Zimmer war ok,Frühstück war nicht so toll,ansonsten war es zufriedenstellend.

6/10 Okay

Mohammad, Luxembourg

Disliked: Property conditions & facilities, room comfort
Basic Hotel with okay price
Everything about this hotel is BASIC. Beds, furniture, bathroom, etc. TV's remote had enough battery to turn on but it died immediately after so I had to remove it from the plug to shut it down...

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食はバイキング形式でおいしかった。駅からも歩いていける距離で、全体的に良かった。またデュッセルドルフに行く機会があれば利用したい。

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
Kein ideales Hotel
Für eine Geschäftsreise ist das Hotel aus meiner Sicht nicht sehr geeignet, nachdem die zuvor vorhandene Straßenbahnanbindung zur Innenstadt entfallen ist (neu einmal umsteigen für einen Weg der Zufuss rd 10-12 Minuten beträgt). Ferner ist die Rezeption nur bis 22:00 Uhr besetzt und der Getränkeautomat funktioniert nicht. Einkaufsmöglichkeiten gibt es in der Nähe garnicht und Essen in der Nähe des Hotels ist nur sehr eingeschränkt möglich.

8/10 Good

Verified traveler

Liked: Room comfort
eenvoudig hotel voor leuke prijs dicht bij de altstadt