Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
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Reviews of Van der Valk Airporthotel Düsseldorf

Van der Valk Airporthotel Düsseldorf
Am Huelserhof 57, Düsseldorf, NW

Reviews

9.0

Wonderful

Rating 10 - Excellent. 640 out of 1000 reviews" "
Rating 8 - Good. 267 out of 1000 reviews" "
Rating 6 - Okay. 57 out of 1000 reviews" "
Rating 4 - Poor. 20 out of 1000 reviews" "
Rating 2 - Terrible. 16 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

chris, great missenden

Liked: Cleanliness, staff & service, property conditions & facilities
Big room. Good coffee machine. Very good gym.
Stayed 1 night in Mar 2024

8/10 Good

fida

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Terrible staff
Stayed 1 night in Jan 2024

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Dzemalj

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family suite was great for our stay.
Stayed 6 nights in Nov 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Gintaras

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Thamer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and rooms are very beautiful and comfortable to the maximum extent, and I recommend accommodation.
Stayed 2 nights in Jul 2023

10/10 Excellent

Hyojeong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Your Valk Düsseldorf Team on Jul 13, 2023
Thank you for your positive feedback and the time you took for the reviews. This really mean a lot to us! We would be happy to welcome you back as a guest.

6/10 Okay

Karen

Stayed 3 nights in Apr 2023
Response from Van Der Valk Team on May 10, 2023
We would be happy to welcome you back as a guest to make these things much better on your next stay.

10/10 Excellent

Joel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went from having my flight cancelled at the gate, to the Expedia website, to being in a large comfortable room in the space of an hour. Convenient for the airport, this is a surprisingly swish and pleasant place to be, especially in the circumstances. Would absolutely stay here on purpose next time.
Stayed 1 night in Mar 2023
Response from Ihr Valk Düsseldorf Team on Mar 15, 2023
Thank you for your positive feedback and the time you took for the reviews. Your kind words really mean a lot to us!

10/10 Excellent

AMAR

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern, spacious, accommodating and so close to airport
Stayed 3 nights in Feb 2023
Response from Ihr Valk Düsseldorf Team on Mar 10, 2023
Thank you for taking the time to share your experience with our hotel.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Your Valk Düsseldorf Team on Jan 9, 2023
Thank you for taking the time to share your experience with our hotel.

8/10 Good

Terence

Stayed 1 night in Nov 2022
Response from Your Valk Düsseldorf Team on Jan 9, 2023
Thank you for taking the time to share your experience with our hotel.

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Van der Valk Airporthotel-our home away from home
We always stay at the Van der Valk Airporthotel Dusseldorf when attending Medica and doing business in both Germany in The Netherlands. Everything about it is excellent - from the staff, to the rooms to the food. It is comfortable, convenient and reasonably priced. Would have really wished they kept the long fireplace in the lobby though.
Stayed 6 nights in Nov 2022
Response from Your Valk Düsseldorf Team on Nov 21, 2022
Thank you for your positive feedback and the time you took for the reviews. Your kind words really mean a lot to us!

10/10 Excellent

J Daragh

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming and warm. The restaurants in the hotel were excellent.
Stayed 3 nights in Oct 2022
Response from Your Valk Düsseldorf Team on Nov 21, 2022
Thank you for taking the time to share your experience with our hotel.

10/10 Excellent

bruno

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

6/10 Okay

Omar

Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Brooke

Stayed 1 night in Jun 2022

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Excelleng stay, just one night but when my flight was canceled, the team were very accommodating and provided late check out. Food was very good at dinner and breakfast. Will return again as it is convenient for airport
Stayed 1 night in Jun 2022
Response from Your Valk Düsseldorf Team on Jul 23, 2022
Thank you for your positive feedback and the time you took for the reviews. Your kind words really mean a lot to us!

6/10 Okay

Peter, Houston

Business traveler
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Reserved a junior suite but after one night had to move because A/C was not working (it was 27 degrees inside the room while it was only 22 degrees outside). I arrived, complained about the heat and left for dinner. I was assured that everything was fixed when I returned but that was not the case. Only room that was available was a regular room. Had to pay full price for the torturous first night. Technician said that the corner rooms (suites) were always hot.
Stayed 3 nights in Jun 2022
Response from Your Valk Düsseldorf Team on Jul 23, 2022
We really appreciate you taking the time to give us honest feedback. We are sorry to hear that your stay did not meet your expectations. We would be happy to welcome you back as a guest to make these things much better on your next stay.

8/10 Good

John

Stayed 1 night in May 2022

10/10 Excellent

jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Food is excellent
Stayed 1 night in Apr 2022

6/10 Okay

Yelena

Stayed 1 night in Apr 2022

6/10 Okay

Yelena

Disliked: Cleanliness
Close to arena where was a concert I came for
Stayed 4 nights in Apr 2022
Response from Ihr Valk Düsseldorf Team on Apr 30, 2022
Herzlichen Dank für Ihre netten Worte! Wir freuen uns sehr darüber, dass wir Sie vor Allem mit der Lage zum PSD Dome überzeugen konnten.

10/10 Excellent

Junko

Stayed 1 night in Apr 2022
Response from Ihr Valk Düsseldorf Team on Jun 5, 2022
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit unserem Hotel zu teilen.

8/10 Good

Samir

Stayed 3 nights in Mar 2022

10/10 Excellent

Alan

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, room comfort
Not impressed
Great service on checkin by a lovely member of staff but room was very dusty, towels were very old and worn, sheets were stained and sink was blocked. We checked in late and were so tired we just slept but not up to the isual Van Der Valk standard.
Sheets stained, surely housekeeping noticed this???
Sink manually unblocked but lots of disgusting residue. Urgh!
Stayed 1 night in Nov 2021

10/10 Excellent

Preben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

4/10 Poor

Peter

Traveled with family
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, green spaces all around the hotel, 20 min tram to downtown
Stayed 2 nights in Aug 2021

10/10 Excellent

Veli

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All fine.
Nice and Modern hotel with a very good service. Restaurant and Bar is awesome with decent meals and drinks. Parking is for free the first 24hours.
Stayed 1 night in Jul 2021

10/10 Excellent

Jutta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2021
Response from van der Valk on Jul 12, 2021
Liebe Jutta, lieben Dank für die positive Bewertung! Wir freuen uns, dass Sie Ihren Aufenthalt bei uns genießen konnten. Mit herzlichen Grüßen, Ihr van der Valk team

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel, large rooms and shower/bathroom, with a super comfy bed. The menu is quite limited especially the room service menu, that being said the food was excellent.
Stayed 1 night in Mar 2020
Response from Van der Valk Team on Mar 9, 2020
Dear guest, thank you for your nice rating. We hope to welcome you back soon !

10/10 Excellent

Jaap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad food in Dusseldorf
The hotel part was realy exelent ! The breakfast was great, We had also diner: we often went to van der Valk restaurants in Holland, but the food in this one was expensive and under any level. Shame for the van der Valk group !
Stayed 1 night in Feb 2020
Response from Valk Team on Mar 9, 2020
Thank you very much for your open and friendly words. We hope to welcome you soon again.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Valk Team on Mar 11, 2020
Vielen Dank für Ihr tolles Feedback! Wir hoffen Sie schon bald in unserem Haus begrüßen zu dürfen

10/10 Excellent

Arie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arie
It was great
Stayed 1 night in Feb 2020

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, property conditions & facilities
Very good food and service but quite far from city centre.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Traveled with family
Very average hotel - very average experience
Hotel at first glance seemed very nice, staff in the restaurant were kind and helpful. We had an issue with the key card (we did not have it near other cards or a mobile device) had to keep going downstairs to get a new one. Had to keep calling for bath towels these were not replaced although we put them in the bath tub. Overall did not feel the staff at the front desk were friendly or welcoming. Although we had several issues with the card all the staff did as apologise. They did not offer us free breakfast for the inconvenience caused (travelling up and down the hotel with a toddler, 3 days in a row) Wouldn’t stay here again. Had a better experience at the Sheraton in Düsseldorf.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Clean Spacious rooms wit excellent amenities ,nice view and set up just stayed for 1 night as I had a connection flight
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel; the ride to airport is expensive
The only comment that I would like to provide is that for an airport hotel the lack of the shuttle service to the airport is a major drawback
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked all. Good b- fast nice rooms. Staff friendly.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super room, spacious, big bath & very clean. Also super gym & sauna facilities that were empty
Stayed 1 night in Nov 2019

8/10 Good

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Steven, Burnaby

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out in the bunnies very remote and exclude to anything so it is very quiet if you want.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Hamish R Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay as always.
Stayed 2 nights in Oct 2019