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Reviews of Hampton Inn Duluth Canal Park

2.5 out of 5
Hampton Inn Duluth Canal Park
310 Canal Park Dr, Duluth, MN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 646 out of 1000 reviews" "
Rating 8 - Good. 248 out of 1000 reviews" "
Rating 6 - Okay. 62 out of 1000 reviews" "
Rating 4 - Poor. 34 out of 1000 reviews" "
Rating 2 - Terrible. 10 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time. Wonderful service
Stayed 1 night in Dec 2023
Response from The Hampton Inn on Mar 19, 2024
Hi Lisa.We appreciate your kind words about our hospitality. We have a great staff!

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Beth

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and close to shopping and restaurant
Stayed 1 night in Mar 2024
Response from The Hampton Inn on Mar 19, 2024
Hi Darcy. Sounds like things went well. Hopefully you had a chance to shop nearby. There are so many cool shops to choose from!

10/10 Excellent

Beth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Feb 2024
Response from The Hampton Inn on Mar 19, 2024
Hi Beth. We appreciate your review. Come see us again!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in canal park right next to the brewery
Stayed 2 nights in Dec 2023
Response from The Hampton Inn on Mar 19, 2024
Hi Jennifer. Thank you your review. We are glad you enjoyed your stay!

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Parker

Stayed 2 nights in Feb 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
We had a short weekend getaway with friends and family and it was convenient and comfortable for the price
Stayed 1 night in Dec 2023
Response from The Hampton Staff. on Feb 28, 2024
Thank you Joan! We appreciate your feedback.

4/10 Poor

Kaare

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Room was clean, although small. Staff was rude. Price was higher than I think it should have been. Ill probably stay at "the suites" next time. Better amenities, bigger rooms, and the staff is always nice when I stay there.
Stayed 1 night in Feb 2024
Response from Lorri on Feb 5, 2024
Thank you for taking the time to tell us about your stay. I’m sorry you felt our staff was not accommodating to you during your stay. After reviewing the situation with the five employees present during your interaction, I feel they did the best they could, given the circumstances. I believe there was no intent to be less than courteous. I apologize if you feel that was not the case. Take care.

8/10 Good

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 3 nights in Jan 2024
Response from The Hampton Staff on Feb 5, 2024
We are glad you enjoyed your stay!

8/10 Good

Richard

Stayed 1 night in Jan 2024

8/10 Good

Jessica, Stanchfield

Stayed 1 night in Dec 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast area was disorganized and small food area.
Stayed 1 night in Dec 2023
Response from Joe on Dec 31, 2023
We appreciate your feedback regarding the breakfast area. Your insights help us improve, and we'll work on being more organized during rushes for a better experience in the future.

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here many times to attend Bentleyville and it is by far our favorite place to stay. Super quiet yet kid and dog friendly and withon walking distance of so many restaurants and attractions
Stayed 2 nights in Dec 2023
Response from Joe on Dec 31, 2023
Thank you for being a returning guest and choosing us as your favorite place to stay during Bentleyville visits. We're thrilled you find our hotel super quiet, kid and dog-friendly, and convenient to nearby attractions and restaurants. Your continued support means a lot to us!

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Patricia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and staff were very accommodating. I liked the location of the hotel. It was very convenient to be able to walk to where we wanted to go.
Stayed 1 night in Dec 2023
Response from Lorri Drake on Dec 19, 2023
Thank you for your positive comments about the staff and our location. I hope you will come and see us again!

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Donni, Apple Valley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice hotel overall. The beds were too hard for me but other than that it was adequately clean, and the breakfast seemed plentiful.
Stayed 1 night in Dec 2023
Response from The Hampton Inn on Dec 19, 2023
Hi Donni,I'm sorry the beds seemed too hard. I'm glad you enjoyed the hotel in other ways, but I apologize that the beds weren't as comfortable for you. Thank you for sharing your experience.

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bentleyville get away
We went to to Duluth for a getaway. We always wanted to go to Bentleyville, and also included the Glensheen mansion Christmas tour. The staff were friendly and helpful. And breakfast and breakfast staff were great!
Stayed 2 nights in Dec 2023
Response from The Hampton Inn on Dec 19, 2023
Bentleyville is amazing, isn't it? Sounds like you hit all the festive holiday stops! Thank you for staying with us. Please come again!

10/10 Excellent

Scott

Stayed 1 night in Dec 2023
Response from The Hampton Inn on Jan 8, 2024
Hi Scott!Thank you for the high score! Glad you enjoyed your stay.

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing we did not like was, we were on 2nd floor, could hear all the walking or running around the room above us. Breakfast was great, nice, nice hotel and people 😊
Stayed 1 night in Dec 2023
Response from The Hampton Inn on Dec 19, 2023
I'm happy to hear you enjoyed your stay! I'm apologize for the disturbances from above. Please note a request for the third floor in your reservation when you come back to see us and we will do our best to assign your room accordingly.

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful
The staff was helpful and professional. The breakfast was great. And the building and room was inviting with a very warm welcome.
Stayed 1 night in Dec 2023
Response from The Hampton Inn on Dec 19, 2023
We know the world is full of choices. Thank you for choosing us!

10/10 Excellent

Calli

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came with our children and the area was great, staff were so nice
Stayed 1 night in Dec 2023
Response from The Hampton Inn on Dec 19, 2023
Thank you for staying with us! We'll be here for your next visit!

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Steve

Stayed 2 nights in Dec 2023

10/10 Excellent

Sarah

Stayed 2 nights in Dec 2023

10/10 Excellent

courtney

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Demetrius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved my stay.
Stayed 2 nights in Dec 2023

8/10 Good

Toni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Sofia

Stayed 2 nights in Nov 2023

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting on the shore of Lake Superior. Canal park area is full of eating venues, museums, and unique stores. Great place for walking or biking along the lake. Facility is in great condition and the staff is helpful and kind. King bed very comfortable and clean. Excellent view out our window.
Stayed 2 nights in Nov 2023
Response from The Hampton Inn on Dec 19, 2023
Thank you for your feedback! We're glad you enjoyed your time in Duluth.

6/10 Okay

Anita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The hotel is nice and in a great location right on the water. The only issues we had were the loud kids above our room. Jumping and running the halls from 6am until checkout. And the dog that was barking right outside our room. (Dog friendly hotel) these issues are not the hotels fault but just made it hard to sleep inn!
Stayed 1 night in Dec 2023
Response from Lorri Drake on Dec 19, 2023
I'm so sorry you were not able to sleep in! Please let us know any time that happens during the night and early morning hours and we will do our best to take care of it for you. I apologize for the inconvenience!

10/10 Excellent

Robert

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location. Staff is excellent.
Stayed 1 night in Dec 2023
Response from The Hampton Inn on Dec 19, 2023
Thank you for your kind words! We're glad you enjoyed your stay.

10/10 Excellent

Twyla

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friends Weekend
A quick trip to Christmas shop with friends. Nice hotel, great location. We enjoyed our stay.
Stayed 1 night in Dec 2023
Response from The Hampton Inn on Dec 19, 2023
It's good to hear you had a great stay! Please come see us again!

10/10 Excellent

Lynne

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Furniture in room was dingy and old looking.
Stayed 2 nights in Nov 2023
Response from The Hampton Inn on Dec 19, 2023
Hello Lynne,Thank you for giving us a 5 out of 5 for your stay! I'm sorry you felt our furniture not so great. I will share with you that we will be renovating our guest rooms in 2024. I'm sure you will find it to be a contemporary look!

10/10 Excellent

M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked walking by the lake.
Stayed 1 night in Nov 2023

6/10 Okay

vicki

Liked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Leslie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Nov 2023
Response from Joe on Nov 30, 2023
Thanks for taking the time to leave a review!

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Nov 2023

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of Lake Superior out the window is amazing. Rooms are clean and the 24 hour coffee bar is a huge bonus.
Stayed 1 night in Nov 2023
Response from Joe on Nov 30, 2023
Thank you for the kind words. We appreciate you taking the time to review us.

10/10 Excellent

catherine a

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is right in the center of all of the things we planned to enjoy in Duluth, especially the canal harbor area. We were able to walk everywhere we wanted to go and only took our car to remote attractions. We loved being right on the water, and when the weather was too cold to walk over to the harbor, we could watch ships approach from our hotel room window. We would highly recommend this hotel and plan to return.
Stayed 4 nights in Nov 2023
Response from Joe on Nov 30, 2023
We love to see that you enjoyed you stay with us. We look forward to hosting you again.

10/10 Excellent

MaryBeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to Bentleyville Light display. Gorgeous view of Lake Superior.
Stayed 1 night in Nov 2023

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and top notch staff.
Stayed 1 night in Nov 2023

10/10 Excellent

Sherryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, within walking distance to many places. Refrigerator and microwave useful.
Stayed 1 night in Nov 2023
Response from The Hampton Inn on Nov 20, 2023
Thank you for the nice review!

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
The location and proximity to dining, and shopping is excellent. The views of the lake and city are both beautiful
Stayed 1 night in Nov 2023
Response from The Hampton Inn on Nov 20, 2023
We are lucky to be located on Lake Superior! Thank you for staying with us.

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023