Standard Room, 2 Queen Beds | Desk, laptop workspace, blackout drapes, iron/ironing board
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Reviews of Invision Inn

2.5 out of 5
Invision Inn
1610 S Dumas Ave, Dumas, TX

Reviews

8.8

Excellent

Rating 10 - Excellent. 580 out of 1001 reviews" "
Rating 8 - Good. 283 out of 1001 reviews" "
Rating 6 - Okay. 81 out of 1001 reviews" "
Rating 4 - Poor. 44 out of 1001 reviews" "
Rating 2 - Terrible. 13 out of 1001 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
All good. Friendly staff. Even stayed on return trip week later.
Stayed 1 night in Apr 2024

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly & helpful staff, area is need of improvement and so is the Inn.
Stayed 1 night in Apr 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Hotel needs a remodel and unfortunately there was a tree of birds outside my bedroom window chirping and screeching all night. Not hotels fault but annoying
Stayed 1 night in Apr 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Greg

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Charlene

Liked: Cleanliness, property conditions & facilities
Very clean and friendly staff
Stayed 1 night in Mar 2024

10/10 Excellent

Cheryl

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Hotel clerk was the nicest. Very efficient and helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Room was well maintained.
Stayed 1 night in Mar 2024

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was excellent. (I think her name was Angie)
Stayed 1 night in Mar 2024

4/10 Poor

Juan

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very bad beds , it felt like sleeping on the floor . Rooms need updating , i stayed here when it was Days Inn a few months ago and it was bad . Nothing has change other then the name of the hotel , same owners still . Breakfast is horrible , warm apple juice and orange , they dont refill anything
Stayed 1 night in Mar 2024

10/10 Excellent

Roxie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Barry

Traveled with partner, Traveled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
The property was dated, had no usb charge ports and few open electrical outlets. We travel with our pets and the pet rooms were on the upper floor. The side door would not open with our room key which required re-entry through the lobby every time I walked the dog.
Stayed 1 night in Feb 2024
Response from general manager on Mar 1, 2024
Thank you for sharing your experience with us. I am so sorry that you did not see the cube charging station on the nightstand. I hope that when you addressed your concerns with the front desk, they quickly assisted you. Thank you again for choosing to stay with us and we hope to see you again very soon.

10/10 Excellent

Marti

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay. Clean, quiet, and comfortable.
Stayed 1 night in Feb 2024
Response from general manager on Mar 1, 2024
Thank you so much for staying with us. We are glad you enjoyed your stay and we hope to see you again soon.

10/10 Excellent

tiffanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got to sit in my jacuzzi and watch a movie in my bedroom. It was so wonderful!
Stayed 1 night in Feb 2024
Response from general manager on Mar 1, 2024
I love that you enjoyed your stay. We do our utmost to ensure all our guest's stays are as comfortable and relaxiang as possible.

8/10 Good

Rebecca

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. My grandson loved making the Texas shaped waffles for everyone. Pool and hot tub easily accessible. Good for a one night stay on a long trip. Comfortable. Hear much noise in rooms located next to parking on first floor
Stayed 1 night in Feb 2024
Response from general manager on Mar 1, 2024
Thank you for sharing your feedback. It was a pleasure to have you stay with us. We hope to see you again very soon. Until then, safe travels.

10/10 Excellent

Dustin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Connie was great and we really liked the pool
Stayed 1 night in Feb 2024
Response from General Manager on Feb 15, 2024
Thank you for the compliment. I hope that your stay was comfortable and relaxing! It was a pleasure to accomodate you and hope to see you again in the near future!

10/10 Excellent

Leah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 and a toddler
Stopped to sleep while passing thru town. Got my 2 year old to bed and we ate take-out and watched netflix on the lobby couch. The king suite on 1st floor was roomy. Bed was comfortable enough. Thankful for the fridge. Property was very quiet on a Saturday night, which was great for sleep for all of us. Didn't use the pool area, but wanted to. Breakfast waffles were great with bananas. Dining room was clean. 2 desk attendants were helpful but Lainey (sp?) was super cheery, chatty and friendly. Deserves a raise!
Stayed 1 night in Jan 2024
Response from General Manager on Jan 17, 2024
Thank you for choosing to stay with us here at Invision Inn! It is our greatest hope that your stay is perfect every time! Your feedback is important to us and we use it to improve every aspect of our property. Also, your compliments mean the world to us and we thank you for them. Lanie is awesome and we realize what a jewel she is. Thank you for recognizing that she goes above and beyond to ensure our guest's happiness. We would love another opportunity to make your stay as comfortable and relaxing as possible. We hope to see you again in the future! Until then, safe travels.

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Climate control was difficult to regulate. Wifi would not connect from our room. Phone on our night stand didn't work (desk clerk was sweet and offered to put us in another room). Location is convenient and can walk to good restaurants.
Stayed 1 night in Dec 2023
Response from Manager on Jan 12, 2024
Thank you for choosing to stay with us. I apologize that you did not have the perfect stay and want to thank you for bringing these issues to our attention. We hope that you will allow us another opportunity to gain your trust and hope to see you again soon.

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
former Days Inn transitioning into a Hilton
every thing about the hotel is great - good rooms, good price, good value for travelers- just a typical continental breakfast but ok to grab a quick light meal and hit the road
Stayed 1 night in Dec 2023
Response from General Manager on Dec 29, 2023
Thank you for choosing to stay with us. We are so pleased to know you enjoyed your stay. We look forward to seeing you stay with us again.

10/10 Excellent

BOBBY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, great staff, Angie was the best Had a heater issue and she was so efficient in handling the issue.
Stayed 1 night in Dec 2023
Response from General Manager on Dec 29, 2023
Thank you for choosing to stay with us. We are so glad to hear Angie was able to help. We look forward to seeing you stay with us again.

10/10 Excellent

richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Dec 2023
Response from Manager on Jan 12, 2024
Thank you for posting a review. Hope to see you again very soon.

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for my travel plans
Stayed 1 night in Oct 2023
Response from Manager on Nov 17, 2023
We appreciate you choosing to stay with us here at Invision Inn. We hope to see you again very soon.

10/10 Excellent

David

Stayed 1 night in Oct 2023
Response from Manager on Nov 17, 2023
Thank you for choosing to stay with us. We greatly appreciate your patronage and hope to see you again soon.

10/10 Excellent

Lori

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room, great bathtub and terrific breakfast. I’ll definitely be back!
Stayed 1 night in Oct 2023
Response from Manager on Nov 17, 2023
It was a pleasure to have you stay with us. We look forward to seeing you again in the future. Until then, safe travels.

10/10 Excellent

Reeda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Welcoming Hotel.
The Hotel and employees were very helpful, friendly. The room was very nice, comfortable beds, clean and everything we needed. The breakfast was good, simple but nice. The cookies were yummy, the pool nice, hot tub - great.
Stayed 4 nights in Oct 2023
Response from Manager on Nov 17, 2023
Thank you so much for staying with us here at Invision Inn, formerly known as Days Inn and Suites. We are so pleased to hear you enjoyed your stay. We look forward to seeing you again here at Invision Inn.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. Front staff was awesome.
Stayed 1 night in Oct 2023
Response from Manager on Nov 17, 2023
We greatly appreciate your stay here with us at Invision Inn, formerly known as Days Inn and Suites. We are pleased to know you enjoyed your stay with us. We look forward to seeing you again here at Invision Inn.

8/10 Good

Daryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Nov 17, 2023
Your feedback is important to us here at Invision Inn. We thank you for taking the time to let us know how we met your standards.

10/10 Excellent

Carole

Stayed 1 night in Oct 2023
Response from Manager on Nov 17, 2023
Thank you for staying with us here at Invision Inn, formerly known as Days Inn and Suites. We are so glad to here you enjoyed your stay with us. We hope to see you in the future.

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, well maintained.
Stayed 1 night in Oct 2023
Response from Manager on Nov 17, 2023
We greatly appreciate you staying with us here at Invision Inn. Your feedback is important to us. We are pleased to hear you enjoyed your stay and we hope to see you in the future.

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Nov 17, 2023
Thank you for staying with us here at Invision Inn, formerly known as Days Inn and Suites. Your feedback is important to us and we appreciate you taking the time to let us known how we performed. We look forward to seeing you again.

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay in Dumas
Stayed 1 night in Oct 2023
Response from Manager on Nov 17, 2023
Thank you for staying with us here at Invivion Inn. We are so pleased to here you enjoyed your stay and we look forward to seeing you again in the future.

8/10 Good

Sharon

Liked: Cleanliness, staff & service, room comfort
Needs work but clean rooms
Clean & comfortable but needs work. Curtains didn't close well, faucet in tub was wobbly- starting to come out of the wall, leaky, & the light flickered. Great staff & loved that there is a hot tub. But decent for what i paid to stay.
Stayed 1 night in Oct 2023
Response from Manager on Nov 17, 2023
Thank you for choosing to stay with us here at Invision Inn, formerly known as Days Inn and Suites. Your feedback is important to us. We are excited to announce we have begun a complete update to the property. We look forward to seeing you again in the future.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok. The room & bathroom were clean No Kleenex in the room Tub was too high for a handicap person. need to have a walk-in alternative shower. Breakfast was disappointing. No hot food with the exception of waffle and warm up your sausage biscuit in a microwave. No scrambled eggs, sausages/ bacon or potatoes We have stayed in many Days Inns across America never had food service like this except during Covid. And a dog on a leash was brought into the dining area!!!. And our keys to our room and side entry didn’t work. The the person at the front desk said…This happens all the time!
Stayed 1 night in Oct 2023

8/10 Good

Jim

Stayed 2 nights in Oct 2023
Response from Manager on Nov 17, 2023
Thank you for choosing to stay with us. It was our pleasure to meet all your stay needs. We hope to see you again in the near future.

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Nov 17, 2023
Thank you for staying with us at Invision Inn. We are greatful for your feedback and we would love to see you stay with us again.

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk clerk was amazing! And cute!
Stayed 1 night in Oct 2023
Response from Manager on Nov 17, 2023
Thank you for choosing to stay with us at Invision Inn. We are pleased to know you enjoyed your stay. We look forward to seeing you again.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Nov 17, 2023
Thank you for staying with us here at Invision Inn, formerly known as Days Inn and Suites. Your feedback is important to us and we are pleased to know you enjoyed your stay. We hope to see you stay with us again.

10/10 Excellent

Betty L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Nov 17, 2023
Thank you for staying with us here at Invision Inn, formerly known as Days Inn and Suites. Your feedback is important to us and we are pleased to know you enjoyed your stay. We hope to see you stay with us again.

10/10 Excellent

John

Great
Stayed 1 night in Oct 2023
Response from Manager on Nov 17, 2023
Thank you for choosing to stay with us at Invision Inn. We value your feedback and we are pleased to know you enjoyed your stay. We hope to see you again in the future.

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Nov 17, 2023
Thank you for staying with us here at Invision Inn, formerly known as Days Inn and Suites. Your feedback is important to us and we are pleased to know you enjoyed your stay. We hope to see you stay with us again.

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing
Stayed 1 night in Oct 2023
Response from Manager on Nov 17, 2023
We appreciate that you chose to stay with us here at Invision Inn. Thank you for taking the time to let us know how we performed. We hope to see you again in the future.

10/10 Excellent

Curt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Manager on Nov 17, 2023
Thank you for staying with us here at Invision Inn, formerly known as Days Inn and Suites. Your feedback is important to us and we are pleased to know you enjoyed your stay. We hope to see you stay with us again.

10/10 Excellent

Debra L.

Liked: Cleanliness, staff & service
Good location and a good room
Stayed 1 night in Sep 2023
Response from Manager on Nov 17, 2023
Thank you for staying with us. Here at Invision Inn, we value your feedback and we hope you will choose to stay with us again.

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Very nice hotel. Rooms are big and spacious. Everything is clean. Only complaint is the only hot thing for breakfast is waffles and there’s only one waffle maker.
Stayed 1 night in Sep 2023

10/10 Excellent

Tanya B

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on Nov 17, 2023
Thank you for choosing to stay with us. We value your feedback and we are pleased to know you enjoyed your stay. We look forward to seeing you again.

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Glenn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice place
Stayed 1 night in Sep 2023

10/10 Excellent

Thomas

Stayed 1 night in Sep 2023

4/10 Poor

James

Disliked: Staff & service, property conditions & facilities
Ok for a night, but beware...
Check-in was easy. Place is decently clean and outfitted. Your room card doesn't operate any exterior doors, so you must walk to the main entrance or prop open a door you intend to frequent when loading/unloading. Around 10:30 at night a few travelers were trying to enter our room. After a couple of attempts I finally answered the door and told them the room was occupied, to which they replied they were note aware as the front desk gave them cards to our room. Luckily I had the deadbolt and door stop enabled, so be sure to do these two things when in the room. I believe that had I not enabled these we would've had unwanted late night visitors.
Stayed 1 night in Sep 2023
Response from Manager on Nov 17, 2023
Thank you for making me aware of the issues you encountered. Let me apologize for the front desk staff. Your safety is always our first concern. It is never acceptable for this to happen. I have spoken to the staff and they understand the safety issue. They assured me that they would be vigilant. I am not quite certain why the doors did not open for you. They were in working order. I reprogrammed them again and they are working well. I apologize once again that your experience was not up to our standards. We take great pride in our property and want every guest to have an exceptional stay. It is my sincere hope that you choose to stay with us again and allow us another opportunity to make your stay as safe, comfortable and relaxing as possibe. Hope to see you again in the future.

6/10 Okay

Lottie

Liked: Cleanliness, staff & service, property conditions & facilities
The back door was hard to unlock with the card. Sometimes it didn’t work at all. The mattress could be upgraded.
Stayed 1 night in Sep 2023