This was a second chance stay, as there were several complaints the first time, I spoke with managers and was apologized to, and encouraged to return as they said they were making many improvements.
Nope. The SAME issues (plus more) were wrong the 2nd time. I cant believe this place is associated with the Wyndam name brand.
Issues on both stays:
black mold on tub.
Smelly hallway carpet.
Room wear & tear.
Website says breakfast included, its Not.
Fridge was not plugged in, dont arrive expecting to put food in a cold fridge.
Desk and chair FULL of stains, wear/tear.
A hallway door is propped open by a twisted and tied plastic bag.
The "gym" room (as promised) is not ever open.
No coffee/tea in lobby as promised.
Lobby is not accessible from inside the place. I dont mean handicap accessible, you have to go OUTDOORS (into the weather/elements) to get into the lobby.
Additional NEW issues:
Room was only marginally clean, a pair of rolled up socks clearly visible under the bed.
Glass desk top smudged, fingerprints.
Only about 8 squares on the current roll of tp.
(tp is difficult to access under counter)
Room 239 tub water leaks/runs constantly.
When i told them, they said, "we know."
Bathroom door was filthy.
***Attn management*** I have pictures of all issues. Contact me, and i will email it all.
Very disappointing for the 2nd time.