Ratings based on 131 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
by A verified travelerfrom Connecticut
Extremely rude and unprofessional!Posted Mar 22, 2015
Pros: Was not there long enough.
Cons: More accommodating to their customers and their situations!!
We originally booked the hotel for 2 nights, but unfortunately had to drive back to Connecticut for a funeral. We approached the front desk and explained the situation about having to leave 1 day early due to un foreseen circumstances , she proceeded to get her manager. The manager was extremely unprofessional and a bit rude about crediting us back for the 1 night. His business skills and professionalism were horrible. Holiday Inn could have done something to help us out.
for Everyoneby A verified traveler
Posted Mar 5, 2015
Had no hot water in my room. They took a long time to get someone out to fix it. The food included with the morning breakfast was terrible. Staff at check-in didn't have me on the list for a stay and took a long time to fix the problem.
for Familiesby Georgefrom rolesville
getawayPosted Jan 2, 2015 on Hotels.com
for Familiesby A verified traveler
Overnight stay in DumfriesPosted Dec 29, 2014 on Hotels.com
This hotel was convenient and a very good value. The staff was courteous and helpful, and our room was clean, quiet and comfortable.
for Familiesby James
Posted Nov 16, 2014 on Hotels.com
for Familiesby JERRY
Posted Nov 15, 2014 on Hotels.com
for Business Travelersby Jessicafrom Richmond, va
Wouldnt stay againPosted Nov 7, 2014 on Hotels.com
Wasnt a great stay. Room had bugs and the front desk personnel were not the friendliest or the most prompt.
for Business Travelersby Fr. James Voepelfrom Holy Cross Monastery, Wayne WV
convenient to shops & sightsPosted Sep 17, 2014 on Hotels.com
I was especially impressed with the friendliness and efficiency of the staff at the front desk. They were very helpful and courteous. Having a 24 hour IHOP right across the street was a big draw! The beds were the most comfortable I've ever had in a hotel. It would have been nice to add a complimentary breakfast but $20 more per day was too much!
Recommendedby A verified traveler
Posted Sep 8, 2014 on Hotels.com
Very satisfied. Would stay there again.
for Business Travelersby A verified traveler
Posted Aug 30, 2014 on Hotels.com