Ratings based on 37 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
73% of guests recommend
3.3 Room cleanliness
3.6 Service & staff
3.0 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Just OK

Posted Sep 19, 2014
Room was rather dated, but comfortable enough. Clean except I had to ask for the carpet to be vaccumed. Pretty good restauruant. Very nice staff.
3 out of 5
Recommended
for Everyone
by A verified traveler from Williams Lake

Central, close to arena

Posted Sep 5, 2014
Hotel was ok but our room door and window were under/near a set of stairs. Providing no natural light and lots of foot traffic noise. Little much for two nights. Sheets In room were very thin and worn with small holes in them. No plug for tub. Top bed covers white but dirty looking. We booked with Expedia same day as friends (2other rooms) booked theirs and they got top floor/ bright rooms. Maybe we got the less desired because booked through Expedia!? Overall not the greatest room but restaurant staff/food and front desk staff were all great!
3 out of 5
Recommended
for Everyone
by A verified traveler

3 nights in Duncan

Posted Aug 2, 2014
Pros: it was quiet and clean.
Cons: the outside of the building could do with a paint job and minor fixes in its finish.
On the outside the place did not look great but inside the room it was clean and quiet and comfortable. the carpet and furnishing seemed to be new. it was easy to find and close to downtown - a nice walk.
Comment from Hotel Management
Aug 10, 2014 by Sheila, Hotel Management
Hello and thank you for your review. It is our goal that our guests feel comfortable and enjoy a clean room, it's wonderful to hear that we have succeeded. We look forward to having you stay with us in the future!
3 out of 5
Recommended
for Students
by A verified traveler from ontario

Plain hotel

Posted Jul 5, 2014
Pros: All of the above listed.
Location: Close to shopping and all amenities.
Simple, clean, plain, reasonably priced hotel. Value priced!
Comment from Hotel Management
Jul 30, 2014 by Sheila, Hotel Management
Thank you for your review. We look forward to welcoming you back the next time you're in town!
4 out of 5
Recommended
for Business Travelers
by Daniel from CA

close to shopping and restaurants

Posted May 24, 2014 on Hotels.com
Good location and service
Comment from Hotel Management
Aug 16, 2014 by Sheila, Hotel Management
We are glad you enjoyed our convenient location as well as the warm service our colleagues provide.
3 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Apr 29, 2014 on Hotels.com
1 out of 5
by A verified traveler

Dissapointed

Posted Mar 24, 2014
Thought I paid for a king bed with soaker tub.Showed up at hotel no soaker tub,front desk said you booked online not our problem!Will not stay there again!
Comment from Hotel Management
Jul 30, 2014 by Sheila, Hotel Management
We are very sorry to hear your stay was not what you expected at our property. We have contacted Expedia and asked for assistance in ensuring our information is accurate so we do not experience any problems such as this in the future. We aim to have the highest level of standards for our guests and want our reputation to continue to grow. I am sorry to hear the impression that the front desk gave you was the wrong impression of what we stand for. We hire and train our staff to be accommodating, knowledgeable and professional at all times. We pride ourselves in the customer care that we provide and we are sorry to hear that you did not share that experience.
3 out of 5
Recommended
for Everyone
by LD from Vancouver

Close to our event.

Posted Mar 24, 2014
Didn't realize there was a bar attached. But not too loud.
Comment from Hotel Management
Jul 30, 2014 by Sheila, Hotel Management
We're glad you enjoyed your stay and that having a pub on property was not a problem for you. Thank you for your comment.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

overnight stay

Posted Mar 20, 2014
Pros: Location was good and was comfortable
Cons: unfortunately the rooms were cramped. Not much can be done to rectify without rebuilding.
Room was a bit cramped but was comfortable enough for one night. For a longer stay it would have been a little hard with 3 people in the room. The staff were friendly and it was a nice quite location. Did not try the restaurant so do not have any comment on it. Otherwise a decent place to spend the night.
Comment from Hotel Management
Jul 30, 2014 by Sheila, Hotel Management
Thank you for commenting on your experience at the Travelodge Silver Bridge Inn. We are happy that you found your room was comfortable. Should you have a longer stay next time you're in town please ask us about our 1 bedroom suites or our family suite, these are larger rooms and will be more spacious for a larger party.
4 out of 5
Recommended
for Business Travelers
by Garry from Ontario

close to town

Posted Feb 10, 2014 on Hotels.com
Staff was friendly, front entrance was great looking but rooms were dated shower heads low but generally good stay. Sound insulation between rooms not great and some noise as people leave bar
Comment from Hotel Management
Apr 26, 2014 by Sheila, Hotel Management
Thank you for staying with us at the Travelodge Silver Bridge Inn and for sharing your experience with other guests. We appreciate your feedback and are looking forward to making some upgrades to the hotel in the future. We look forward to seeing you when you are in town next!