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Reviews of Alcala Motel

3 out of 5
Alcala Motel
704 George Street, Dunedin

Reviews

8.6

Excellent

Rating 10 - Excellent. 96 out of 230 reviews" "
Rating 8 - Good. 106 out of 230 reviews" "
Rating 6 - Okay. 22 out of 230 reviews" "
Rating 4 - Poor. 6 out of 230 reviews" "
Rating 2 - Terrible. 0 out of 230 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

James

Good stay, as expected. Layout of double plus twin bed room was weird. Maybe running the beds parallel to each other would work better.
Stayed 1 night in Mar 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff with local knowledge of where to go etc
Stayed 1 night in Mar 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Grace

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A peaceful place to stay , great clean facilities . One suggestion you have trash bin and seperate recycle bin under sink .
Stayed 1 night in Mar 2024

10/10 Excellent

Graeme

Stayed 1 night in Mar 2024

10/10 Excellent

Ashley

Traveled with partner
Owner is very very lovely
Stayed 1 night in Feb 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean 🙂
Stayed 2 nights in Feb 2024

10/10 Excellent

MARLENE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were most pleasant to deal with and the fact that the receptionist recognised me from a previous visit makes you feel very welcome.
Stayed 1 night in Feb 2024

8/10 Good

Jing

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The services of staffs were good. The room condition was average with old facilities. The location was very convenient to city center.
Stayed 1 night in Jan 2024

8/10 Good

Liz

Stayed 2 nights in Jan 2024

8/10 Good

Gwenda Veronica

Proximity to central shopping area.
Stayed 1 night in Jan 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked was the helpfulness of the staff. I unpacked in the motel unit and found the tv wasn't going. Went to the office and the Owner, I think it was, came straight over and corrected it. I was only there one night, I had no compaints.
Stayed 1 night in Jan 2024

6/10 Okay

Donna

Stayed 4 nights in Dec 2023

10/10 Excellent

Chanti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous service. Very kind staff.
Stayed 2 nights in Dec 2023
Response from Gary on Jan 6, 2024
Thank you for your review

8/10 Good

Jess

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super helpful and very pleasant on arrival and when we were leaving. Only slight hiccup was we were a large family and the second room was upstairs. The stairs itself was a scary flight of stairs (very vertical and as each step was different made it easy for the children to fall). But no one did, and overall it was easy access to town, happy place to stay, warm…. Would go back again …. Just maybe not that room with young children
Stayed 1 night in Dec 2023

8/10 Good

Jaimin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay with facilities a nomal family needs
Stayed 1 night in Dec 2023

8/10 Good

Jaimin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

DENIS

Liked: Cleanliness, staff & service, property conditions & facilities
walking distance from all the places that we were interested in plus the staff were helpful in guiding us to other destinations
Stayed 2 nights in Dec 2023

10/10 Excellent

Gary

Stayed 3 nights in Dec 2023

8/10 Good

Kathryn, Auckland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful, friendly staff. Good location. Quirky decor. Great parking (if you have a car).
Stayed 2 nights in Nov 2023

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very satisfied with all aspects
Stayed 3 nights in Nov 2023

6/10 Okay

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service
Convenient and close to town. Very welcoming on arrival. Shower had very poor water pressure.
Stayed 1 night in Nov 2023

8/10 Good

Sonya

Liked: Cleanliness, staff & service
Alcala is perfect for a one night stay. It's a bit dated, but that's reflected in the price, but it's clean which was all I cared about.
Stayed 1 night in Nov 2023

8/10 Good

Linda

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Fantastic service. Mattress on bed was too firm for our liking but that was the only niggle I had.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jess

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Older building but Gary was very welcoming as was every interaction with the staff. Spacious room and in an excellent location!
Stayed 2 nights in Nov 2023

8/10 Good

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was suitably impressed with the size of the room: it was meant to be for a family, with two bunks up a flight of stairs. It was still a little bit out of town: took a while to walk to the town centre.
Stayed 3 nights in Oct 2023

8/10 Good

Pip

Liked: Cleanliness, staff & service, property conditions & facilities
It suited our purpose.
Stayed 1 night in Oct 2023

10/10 Excellent

Nick

Stayed 2 nights in Oct 2023

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Clare

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was so cool! A big open room with an open top level with a fabulous window as well as a wee bath tub too. The only thing was the room was in the third level and my elderly mum struggled to get up and down the stairs. I will request a lower room next time so partly my fault. We all loved the room, it was very clean although a few missing or odd bits around the room but still loved it!
Stayed 2 nights in Sep 2023

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
old fashioned but very clean not noisy spaceous and had everything needed
Stayed 1 night in Sep 2023

10/10 Excellent

Dallas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotlessly clean Resonably priced Nice staff Close to town
Stayed 1 night in Sep 2023

8/10 Good

Stephen

Stayed 1 night in Sep 2023

10/10 Excellent

Paul

Stayed 1 night in Sep 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service as always. On my late cold winter evening arrival the heater was on and milk in the fridge. This was very nice and considerate. Thank you.
Stayed 1 night in Aug 2023

6/10 Okay

Pete

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Paul

Stayed 1 night in Jul 2023

8/10 Good

Guy

Liked: Cleanliness, staff & service
room was warm despite the cold outside and cleaners did a good job
Stayed 4 nights in Jul 2023

8/10 Good

christine

Liked: Cleanliness, property conditions & facilities
fine
Stayed 1 night in Jul 2023

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Paul

Stayed 1 night in Jun 2023

10/10 Excellent

P L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service
Clean and tidy. But older premises and step up shower and water pressure not ideal
Stayed 1 night in Jun 2023

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Alcala Motel exceeded our expectations. The staff went out of their way to make us feel welcome and comfortable. Our room was spacious, and we each had sitting chairs and a table in addition to large kitchenette and sleeping. Highly recommend the Alcala Motel
Stayed 2 nights in Jun 2023

8/10 Good

Murray

Stayed 1 night in Jun 2023

8/10 Good

Liat

Liked: Cleanliness, staff & service
clean, friendly, handy but outdate
Stayed 2 nights in Jun 2023

10/10 Excellent

Brendan

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Plenty of room in units
Stayed 1 night in May 2023

8/10 Good

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
We had excellent stay. The property was very clean, the location was easy walking distance to the university and the city, and the service and friendliness were outstanding.
Stayed 3 nights in May 2023