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Reviews of Royal Marine Hotel

3 out of 5
Royal Marine Hotel
Hunter's Quay, Dunoon, Scotland

Reviews

6.6
Rating 10 - Excellent. 35 out of 190 reviews" "
Rating 8 - Good. 64 out of 190 reviews" "
Rating 6 - Okay. 30 out of 190 reviews" "
Rating 4 - Poor. 31 out of 190 reviews" "
Rating 2 - Terrible. 30 out of 190 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Gibson

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

David

Stayed 1 night in Aug 2023

8/10 Good

ian

Liked: Cleanliness, staff & service
Friendly hotel
Stayed 2 nights in Aug 2023

8/10 Good

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean room
Stayed 2 nights in Aug 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room very clean and comfortable. Staff very friendly. Glad to see some changes are being made. Rooms are being modernised. Hope outside can be cleaned up.
Stayed 3 nights in Aug 2023

8/10 Good

robert

Traveled with group
Liked: Cleanliness, staff & service
Old and with historic value lovely place to stay , wonderful staff.
Stayed 1 night in Aug 2023

10/10 Excellent

Grace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really friendly, helpful staff. The hotel was right across the road from the car ferry to Gourock, which was the reason we chose it. An old-fashioned, impressive building - but be aware that there is no lift to the upper floors. We had a nice seaview room, and the beds were comfy. Check-in/out was easy too.
Stayed 1 night in Jul 2023

4/10 Poor

James

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel needs work
Not very good stay Hotel needs work we had no hot water in bathroom would not recommend
Stayed 2 nights in Jun 2023

10/10 Excellent

ben

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, lovely hotel and excellent value for money - lovely views and room very nice
Stayed 1 night in Apr 2023

10/10 Excellent

Miss

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would go back again
Our stay was comfortable . Just the one bed in room for 2 of us , was a double. Place was very clean , staff very friendly
Stayed 2 nights in Apr 2023

10/10 Excellent

J

Stayed 2 nights in Apr 2023

8/10 Good

Robert

Stayed 1 night in Mar 2023

6/10 Okay

Joe

Liked: Staff & service
Disliked: Amenities
Stayed 2 nights in Mar 2023

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2023

2/10 Terrible

J

Stayed 1 night in Oct 2022

8/10 Good

Colin

Stayed 1 night in Sep 2022

2/10 Terrible

Isaac

Stayed 1 night in Sep 2022

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for usxx
It was greatx really nice staff and guests and it was peaceful along with a great room with a lovely view xx
Stayed 3 nights in Jul 2022

8/10 Good

Bob

Stayed 2 nights in Jun 2022

8/10 Good

MATTHEW

Business traveler
Liked: Staff & service, property conditions & facilities
For the price it was just what I expected. Basically it provided what I needed.
Stayed 2 nights in Feb 2022

8/10 Good

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Great staff! Very friendly hotel! Jim at reception was great when checking my us in and Richard who runs the hotel couldn’t do enough for us!
Stayed 1 night in Feb 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in good location with a lot of character and very friendly, helpful staff. Good food and drinks at the bar downstairs which is convenient. Would definitely stay again.
Stayed 1 night in Jan 2022

4/10 Poor

Ali

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Staff friendly, tlc required.
Staff were very pleasant and helpful. Had to move rooms as the first room was rather run down. No hot water for a bath which was a shame.
Stayed 1 night in Oct 2021

8/10 Good

Douglas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good value and staff helpful. Comfortable sleep. No heating in room. Small heater supplied but still very cold.
Stayed 1 night in Oct 2021

6/10 Okay

Remi

Stayed 2 nights in Oct 2021

6/10 Okay

Pamela

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
not the best overnight stay
Was disapointed to pay extra for sea veiw room, did know about extra for dog ,but I paid a low rate was aware hotel needed updated and my price did not include breakfast but after extras, could have stayed in better hotel which included breakfast, room big appeared clean, no lift, I was on top floor, unaware no lower rooms, but staff pleasant bed a bit uncomfortable and pillows. Paid and had breakfast it was ok
Stayed 1 night in Aug 2021

6/10 Okay

Ann

Traveled with partner
Disliked: Amenities, property conditions & facilities
Not very clean,
Stayed 1 night in Aug 2021

10/10 Excellent

Stephen

Stayed 1 night in Aug 2021

4/10 Poor

Alexander

Liked: Staff & service
Once grand hotel.
Very dated hotel furnishings need updating, prime spot for ferry arrival and departure. Building work in progress, staff very polite and helpful.
Stayed 2 nights in Aug 2021

8/10 Good

Danny

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good overall value for money
We booked this hotel for location as it was central to where we were planning to explore and visit family. The place was grand in it's day you can see that but is in need of TLC. The staff were really helpful and friendly and it is good value for money overall. I think its a work in progress as the place some updating.
Stayed 2 nights in Aug 2021

6/10 Okay

Alex

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Could be good
Great location and a lovely old building with fantastic views. Really needs some investment though and service was quite lacking
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Needs some TLC
Needs a bit tlc to bring it back to being the number one hotel to be staying in in Dunoon but it was Comfortable and staff are nice and friendly
Stayed 2 nights in Jul 2021

8/10 Good

Robert

Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Jul 2021

2/10 Terrible

James

Disliked: Property conditions & facilities
Stayed 4 nights in Jun 2021

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The whole hotel needs refurbished.
Stayed 2 nights in Jul 2021

8/10 Good

nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place!!
Lovely place, has an old world charm about it. Jim at the front desk is lovely as are all other staff. Location is also great as it’s right opposite the ferry terminal. Great place, would recommend and stay here again!
Stayed 1 night in Jul 2021

10/10 Excellent

Kristofer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, lively and fun environment
The staff were lovely, Lorraine is a fabulous host and once again made the stay wonderful.
Stayed 1 night in Jun 2021

4/10 Poor

Peter

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not great
not a great stay for price, hotel in a state of repair, jobs not finnished was not made aware refurbishment was under way reception lady was helpfull.
Stayed 1 night in May 2021

2/10 Terrible

Paul Vincent

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NEVER!!!!!!!!!!!!
This hotel was not fit for people to stay at no service was available from No food or even a bottle of water like a building site . We had to pay but we stayed elsewhere.
Stayed 1 night in Mar 2021

8/10 Good

Connelly/Family, Glasgow

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location, staff are very friendly and helpful and nothing is too much trouble made to feel welcome a home from home.
Stayed 1 night in Sep 2020

2/10 Terrible

donotno, dunoon

Traveled with partner
we did not get a sleep the first night for peple chaping doors all night
Stayed 2 nights in Aug 2020
Response from Dunoon on Sep 4, 2020
Dear Guest, Thank you so much for your feedback. My Customer service has dealt with it.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great potential
Despite some building work being carried out the owner made us very welcome and offered a great service during our stay. Ideal stopping point for exploring the local area and a really grand hotel once all of the refurbishment is completed.
Stayed 1 night in Aug 2020
Response from Dunoon on Sep 4, 2020
Dear Guest Thank you so much for your feedback. we look forward to seeing you soon

10/10 Excellent

Frank

Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Value for money, good location and extremely helpful host
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Stayed 3 nights in Nov 2019

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

John

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Attractive and old-world on the outside, and convenient to the ferry. However, this hotel has very poorly maintained rooms, with leaking plumbing fixtures and no hot water during the entire 4-day stay. The window in my room would not stay open because the sash-cords were rotted and broken. The coffee was good. The in-house Pub food was far below par. Even the fish & chips appeared to be from frozen. We had real fish & chips from a nearby "chippie" and there was absolutely nothing the pub fare had in common, quality or flavor-wise. The staff seemed less than interested in anything above mediocre service. I would not stay here again under any circumstance. It felt only slightly above tent-camping.
Stayed 4 nights in Sep 2019