Ratings based on 224 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom dupont wa

Easy check in and out

Posted Mar 3, 2015
Everything was great about our stay except that there were game tokens found in our bed.. Made for an uncomfortable sleep but we giggled about it the next day.. Check in and out was super easy and quick!
Comment from Hotel Management
Mar 9, 2015 by Mark, Hotel Management
Hello Amanda and thank you for sharing your experience. We will be sharing this information with our Executive Housekeeper to ensure more attention to detail is exerted. Thank you for choosing to stay with us!
5 out of 5
Recommended
for Couples
by A verified travelerfrom Vancouver WA

Valentines getaway

Posted Feb 16, 2015
Pros: Cleanliness and friendliness
Cons: Bathroom door wouldnt stay open & room door lock was a bit misaligned & made it hard to open.
Location: Glass museum and the glass bridge in Tacoma was fabulous! Nice restraunts in Tacoma. Washington State Museum is close.
We were immeadiatly impressed with the look of the hotel outside, then inside as we entered the buidling to be checked in. We were then greeted with a smile and warm hello from a very friendly host. You could just tell that she likes her job. She even asked us how our dinner event went that we were in town for (she actually remembered why we were even staying there- that impressed us and tells us she enjoys what she does). There was coffee right there in the lobby which was very welcomed by us. Check in was very simple and we went to our room. We were very impressed with the cleanliness of the room. The ammenities were wonderful! The breakfast was superior to any that I have ever had in a hotel before. The room was soo inviting and comfortable, that we decided to stay in bed on our last day instead of going to the city as we had planned. We went down got breakfast and went right on back up to our room until check out. It was such a lovely weekend and in large part to the ease and comfort of the hotel. Thank you for helping to make our Valentines day getaway weekend so peaceful and enjoyable!
Comment from Hotel Management
Mar 6, 2015 by Mark, Hotel Management
Thank you for the glowing review. We are proud to read our hotel exceeded your expectations all around. We thank you for choosing to spend Valentine's Day with us and hope you will stay again soon!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Lewiston, ID

Nice and quiet location! So peaceful

Posted Feb 8, 2015
I enjoyed my stay tremendously! I was extremely sad that they didn't have a hot tub..but other than that everything was wonderful..The staff was so extremely nice and helpful..it was a great stay!
Comment from Hotel Management
Mar 6, 2015 by Mark, Hotel Management
Thank you for the feedback. We are happy to read everything was wonderful and we hope you will return to our hotel the next time you are in town!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Tacoma, wa

A very nice surprise!

Posted Jan 30, 2015
Other than a "minor" housekeeping issue, which was quickly taken care of. . . .stay was great!!
Comment from Hotel Management
Mar 6, 2015 by Mark, Hotel Management
Thank you for taking the time to review your stay! We are glad to read staff took care of the minor issue quickly. We appreciate you staying with our hotel!
5 out of 5
Recommended
for Couples
by A verified traveler

Clean hotel room!!

Posted Jan 16, 2015 on Hotels.com
Good and very clean. Breakfast was nice. I will go again.
Comment from Hotel Management
Mar 21, 2015 by Mark, Hotel Management
Based on your review it looks like we met your expectations! Thank you for staying with us!
5 out of 5
Recommended
for Families
by Pengfrom BC CANADA

Highly recommend.

Posted Jan 6, 2015 on Hotels.com
happy trip stopover.
Comment from Hotel Management
Mar 14, 2015 by Mark, Hotel Management
Thank you for the review Peng! We hope you will stay with us again the next time you pass through!
5 out of 5
Recommended
for Families
by sherrifrom Tacoma

Love it

Posted Jan 4, 2015 on Hotels.com
This is the second time we have been there just to hang out with family and friends. We love it. The hotel is clean, new, love the décor and the staff are all wonderful. the breakfast is good too. We will definitely be going back to relax again.
Comment from Hotel Management
Mar 7, 2015 by Mark, Hotel Management
Thank you Sherri for the great feedback. It is always reassuring to know our hotel is delivering great experiences to our guests. We appreciate your business and look forward to hosting you and your family in the future. Happy New Year!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Maryland

Christmas Stay

Posted Dec 29, 2014
Pros: Great staff! Also, we love the cookies they put out in the evenings, with fresh, hot coffee and a wonderful selection of teas.
Cons: Breakfast (not the staff's fault). There is plenty to eat, which is a plus, but it is typical free-breakfast fare: so-so eggs and meats, dry pastries.
Location: Seattle: the Space Needle, Pike's Place Market, the Underground Seattle tour. Great places to eat in the town of Dupont!
We stayed here during the Christmas holidays and had a great experience! The staff was super-friendly and helpful (in finding a place to eat on Christmas Day, for example). Even though they were short on cleaning staff, our room was cleaned and restocked each day.
Comment from Hotel Management
Dec 31, 2014 by Mark, Hotel Management
Thank you for sharing your experience, Maggie. We are happy to read we met your expectations. We hope you will choose to stay with us again in the future and Happy Holidays!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom DuPont, WA

Convenient for us to visit with family close by.

Posted Dec 24, 2014
The hotel suited our needs very nicely. We enjoyed our stay.
Comment from Hotel Management
Dec 30, 2014 by Mark, Hotel Management
Thank you for sharing, Tony. We hope you will choose to stay with us in the future!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ontario

Great staff, good free breakfast

Posted Dec 24, 2014
True customer service fresh baked free cookies every night
Comment from Hotel Management
Dec 24, 2014 by Mark, Hotel Management
Thank you for sharing about our service. It is reassuring to know our goal is being met. Enjoy the Holidays!